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Summary

This article describes the Microsoft Office Visio 2007 issue that is fixed in the hotfix package that is dated December 13, 2011.

INTRODUCTION

Issue that this hotfix package fixes

When you try to type a Japanese character inside a shape in Visio 2007, the first English character that you type inside the shape is inserted unexpectedly. For example, when you type the English characters s and a inside the shape, the English character "s" and the undetermined Japanese character "あ" are inserted. However, the undetermined Japanese character "さ" should be inserted. 

Note This issue specifically occurs when Visio 2007 is installed on a computer that is running Windows 7.


Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have 2007 Microsoft Office suite Service Pack 2 or 2007 Microsoft Office suite Service Pack 3 installed to apply this hotfix package. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name

File version

File size

Date

Time

Office-kb2596981-fullfile-x86-glb.exe

12.0.6656.5000

17,738,280

01-Dec-2011

17:02


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Visio-x-none.msp

Not Applicable

17,328,128

30-Nov-2011

13:14


Visio-x-none.msp information

File name

File version

File size

Date

Time

Aec.dll

12.0.6650.5000

912,760

26-Aug-2011

12:18

Brtview.dll

12.0.6650.5000

142,744

26-Aug-2011

12:18

Bstorm.dll

12.0.6652.5000

590,208

21-Sep-2011

13:38

Codeedit.dll

12.0.6650.5000

58,760

26-Aug-2011

12:18

Dbengr.dll

12.0.6650.5000

702,328

26-Aug-2011

12:18

Dbshare.dll

12.0.6650.5000

83,912

26-Aug-2011

12:18

Drilldwn.dll

12.0.6652.5000

985,976

21-Sep-2011

13:38

Dwgcnv.dll

12.0.6650.5000

143,712

26-Aug-2011

12:18

Dwgdp.dll

12.0.6650.5000

1,939,304

26-Aug-2011

12:18

Editors.dll

12.0.6650.5000

151,432

26-Aug-2011

12:18

Elements.dll

12.0.6650.5000

200,072

26-Aug-2011

12:18

Elemutil.dll

12.0.6650.5000

110,496

26-Aug-2011

12:18

Erximp.add

12.0.6650.5000

64,416

26-Aug-2011

12:18

Extract.dll

12.0.6650.5000

266,664

26-Aug-2011

12:18

Facility.dll

12.0.6650.5000

1,178,472

26-Aug-2011

12:18

Gantt.dll

12.0.6650.5000

969,064

26-Aug-2011

12:18

Hvac.dll

12.0.6650.5000

324,968

26-Aug-2011

12:18

Imcommon.dll

12.0.6650.5000

554,384

26-Aug-2011

12:18

Imdimp.add

12.0.6650.5000

24,008

26-Aug-2011

12:18

Imutil.dll

12.0.6650.5000

147,328

26-Aug-2011

12:18

Imwdd.dll

12.0.6650.5000

174,984

26-Aug-2011

12:18

Imwiz.dll

12.0.6650.5000

20,368

26-Aug-2011

12:18

Logelems.dll

12.0.6650.5000

756,640

26-Aug-2011

12:18

Logmodel.mdl

12.0.6650.5000

37,776

26-Aug-2011

12:18

Logview.dll

12.0.6650.5000

359,336

26-Aug-2011

12:18

Modeleng.dll

12.0.6650.5000

509,800

26-Aug-2011

12:18

Orgchart.dll

12.0.6650.5000

1,241,480

26-Aug-2011

12:18

Orgchwiz.dll

12.0.6652.5000

463,752

21-Sep-2011

13:38

Ormelems.dll

12.0.6650.5000

342,424

26-Aug-2011

12:18

Ormmodel.mdl

12.0.6650.5000

211,344

26-Aug-2011

12:18

Pdsbase.dll

12.0.6650.5000

347,040

26-Aug-2011

12:18

Pe.dll

12.0.6650.5000

569,712

26-Aug-2011

12:18

Propmgr.dll

12.0.6650.5000

57,232

26-Aug-2011

12:18

Report.dll

12.0.6650.5000

169,864

26-Aug-2011

12:18

Sg.dll

12.0.6650.5000

1,848,680

26-Aug-2011

12:18

Sqlshare.dll

12.0.6650.5000

196,520

26-Aug-2011

12:18

Stylemgr.dll

12.0.6650.5000

99,208

26-Aug-2011

12:18

Suminfo.dll

12.0.6650.5000

62,360

26-Aug-2011

12:18

Timesoln.dll

12.0.6652.5000

965,504

21-Sep-2011

13:38

Uml.dll

12.0.6650.5000

1,593,712

26-Aug-2011

12:18

Vblz0007.tll

12.0.6650.5000

112,600

26-Aug-2011

12:18

Vblz0009.tll

12.0.6650.5000

102,320

26-Aug-2011

12:18

Vblz000c.tll

12.0.6650.5000

132,056

26-Aug-2011

12:18

Vblz0011.tll

12.0.6650.5000

97,760

26-Aug-2011

12:18

Verbwind.dll

12.0.6650.5000

132,480

26-Aug-2011

12:18

Visbrgr.dll

12.0.6650.5000

6,230,912

26-Aug-2011

12:18

Viscolor.dll

12.0.6650.5000

220,016

26-Aug-2011

12:18

Visdlgu.dll

12.0.6650.5000

140,128

30-Aug-2011

21:10

Visfilt.dll

12.0.6650.5000

1,697,144

26-Aug-2011

12:18

Visgrf.dll

12.0.6600.1000

385,888

31-May-2011

8:31

Visio.exe

12.0.6655.5000

183,592

04-Nov-2011

7:09

Vislib.dll

12.0.6655.5000

11,663,664

04-Nov-2011

7:09

Visshe.dll

12.0.6600.1000

281,968

31-May-2011

8:31

Vissupp.dll

12.0.6650.5000

563,040

26-Aug-2011

12:19

Visutils.dll

12.0.6650.5000

458,600

26-Aug-2011

12:19

Visweb.dll

12.0.6650.5000

726,920

26-Aug-2011

12:19

Xfunc.dll

12.0.6650.5000

420,728

26-Aug-2011

12:19


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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