Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

If you don’t see a signal when you test the microphone, you may have a problem with your device’s audio enhancements (APOs).  To disable audio enhancements:

  1. Select Additional device properties from the Device Properties panel. (Start > Settings > System > Sound > Select your microphone from the dropdown under Input > Device Properties >Additional device properties)

  2. Depending on your manufacturer, the setting to disable audio enhancements will either be on the Enhancements tab, or the Advanced tab.

  3. On the Enhancements tab, select either the Disable all enhancements or the Disable all sound effects check box (depending on which option you see), and then select OK.

  4. If you don't see the setting there, select the Advanced tab, and look for the setting, Enable audio enhancements.  If the manufacturer located the setting here, uncheck the box to disable audio enhancements.

  5. If you have more than one audio input device, repeat these steps for each device and then test your microphone.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!