Symptoms

Consider the following scenario:

  • You have a computer that's running Windows 8 or Windows Server 2012.

  • You configure a static IP address on the computer.

  • The Dnscache service stops running because of an idle time-out of 15 minutes.

  • The Dnscache service is triggered to restart.


In this scenario, the Dnscache service no longer sends DNS update packets to the DNS server. When the time stamp is no longer updated, the DNS scavenger eventually deletes the computer record, and this makes the affected computer unavailable.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.17 xxx

    Windows 8 and Windows Server 2012

    RTM

    GDR

    6.2.920 0.21 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Dnsapi.dll

6.2.9200.17137

458,240

09-Oct-2014

03:58

x86

Dnsrslvr.dll

6.2.9200.17212

160,768

10-Dec-2014

05:03

x86

Dnsapi.dll

6.2.9200.21252

462,336

04-Oct-2014

03:25

x86

Dnsrslvr.dll

6.2.9200.21317

160,768

10-Dec-2014

00:33

x86

For all supported x64-based versions of Windows 8 and Windows Server 2012

File name

File version

File size

Date

Time

Platform

Dnsapi.dll

6.2.9200.17137

623,616

09-Oct-2014

03:59

x64

Dnsrslvr.dll

6.2.9200.17212

212,992

10-Dec-2014

06:49

x64

Dnsapi.dll

6.2.9200.21252

606,208

04-Oct-2014

04:24

x64

Dnsrslvr.dll

6.2.9200.21317

210,944

10-Dec-2014

00:38

x64

Dnsapi.dll

6.2.9200.17137

458,240

09-Oct-2014

03:58

x86

Dnsapi.dll

6.2.9200.21252

462,336

04-Oct-2014

03:25

x86

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

Package_1_for_kb3022773_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,977

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_1_for_kb3022773~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,693

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_2_for_kb3022773_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,775

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_2_for_kb3022773~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,487

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_3_for_kb3022773_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,775

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_3_for_kb3022773~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,487

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_for_kb3022773_rtm_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,159

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_for_kb3022773_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,206

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Update-bf.mum

File version

Not Applicable

File size

1,754

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

X86_08cc6a89b9cbf173037b3b0326818d47_31bf3856ad364e35_6.2.9200.17212_none_2dad6b2b31801804.manifest

File version

Not Applicable

File size

705

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

X86_e841c528d81f863b4f80de0c48f0e6df_31bf3856ad364e35_6.2.9200.21329_none_b12c4a798a006f70.manifest

File version

Not Applicable

File size

705

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

X86_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17212_none_928055d2f45584dc.manifest

File version

Not Applicable

File size

22,281

Date (UTC)

10-Dec-2014

Time (UTC)

14:33

File name

X86_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.21329_none_930624b80d74f1f8.manifest

File version

Not Applicable

File size

22,281

Date (UTC)

10-Dec-2014

Time (UTC)

14:33

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File name

Amd64_6cdb0a7a96e7481b9ea43117653ffc8d_31bf3856ad364e35_6.2.9200.17212_none_24cfd53f454089d1.manifest

File version

Not Applicable

File size

709

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Amd64_d1cbf44fcbfe455424fc833b4ce73c6d_31bf3856ad364e35_6.2.9200.21329_none_a4e41af2ca7c5e61.manifest

File version

Not Applicable

File size

709

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Amd64_e4df307445f577f3846cd54a8d1ab828_31bf3856ad364e35_6.2.9200.17212_none_668c516483cc31ba.manifest

File version

Not Applicable

File size

709

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Amd64_ef57c8b3e7151167f2bebe6a318b336e_31bf3856ad364e35_6.2.9200.21329_none_7569099a986b2857.manifest

File version

Not Applicable

File size

709

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Amd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17212_none_ee9ef156acb2f612.manifest

File version

Not Applicable

File size

22,289

Date (UTC)

10-Dec-2014

Time (UTC)

14:36

File name

Amd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.21329_none_ef24c03bc5d2632e.manifest

File version

Not Applicable

File size

22,289

Date (UTC)

10-Dec-2014

Time (UTC)

14:36

File name

Package_1_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

1,989

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_1_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,709

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_2_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,002

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_2_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,899

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_3_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,008

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_3_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,905

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_4_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

1,785

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_4_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,680

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_5_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

1,791

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_5_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,687

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_for_kb3022773_rtm_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,131

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Package_for_kb3022773_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,214

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Update-bf.mum

File version

Not Applicable

File size

2,191

Date (UTC)

10-Dec-2014

Time (UTC)

14:28

File name

Wow64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17212_none_f8f39ba8e113b80d.manifest

File version

Not Applicable

File size

18,399

Date (UTC)

10-Dec-2014

Time (UTC)

14:36

File name

Wow64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.21329_none_f9796a8dfa332529.manifest

File version

Not Applicable

File size

18,399

Date (UTC)

10-Dec-2014

Time (UTC)

14:36


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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