Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last Updated: Jan 13, 2021

ISSUE

After updating to Version 2010 (Build 13328.20292) and higher you may see the following symptoms:

  • Embedding images in Rich Text formatted emails appear blanked out in emails that you send.  You will be able to confirm this by reviewing the emails in the Sent Items folder.

  • Images that you add in the Contact Notes field may appear blanked out or appear misaligned.

  • Images that you add in the Tasks field may appear blanked out or appear misaligned.

These are the main scenarios we have seen reported.  The issue can happen for any field that is Rich Text.

STATUS: FIXED

This issue is fixed in Version 2101 Build 13609.10000.  The fix is already available in Current Channel Preview and Beta channels.  The fix is expected to release to production Current Channel the last week of January 2021.  To see what versions are available in production see this page, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Docs

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Find out how

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×