Applies To
Exchange Server 2019 Exchange Server 2016

Symptoms 

After you enable support for AES256-CBC–encrypted content by installing the Microsoft Exchange Server August 2023 Security Update (SU), Exchange Server logs the following error event in the event log when an email message is processed by the transport pipeline, regardless of whether the message is encrypted:

Message: Agent 'RMS Encryption Agent' went async but did not call Resume on the new thread, while handling event 'OnRoutedMessage'

Id: 1057

ProviderName: MSExchange Extensibility

LogName: Application

LevelDisplayName: Error

Resolution 

To fix this issue, install the following security update:

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