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Symptoms

When you try to recover a Windows 8 or Windows Server 2012-based computer by using a system restore point, the recovery operation fails. Additionally, you receive an error message that resembles the following:

System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
The data is invalid. (0x8007000D)

Cause

This issue occurs because Windows does not support system restore point metadata that is larger than 64 megabytes (MB).

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.





Windows 8 and Windows Server 2012 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Spp.dll

6.2.9200.16600

219,136

30-Apr-2013

01:54

x86

Sxproxy.dll

6.2.9200.16384

32,768

26-Jul-2012

03:20

x86

Spp.dll

6.2.9200.20704

219,136

30-Apr-2013

02:22

x86

Sxproxy.dll

6.2.9200.16384

32,768

26-Jul-2012

03:20

x86

Rstrui.exe

6.2.9200.16384

244,224

26-Jul-2012

03:20

x86

Srclient.dll

6.2.9200.16384

57,856

26-Jul-2012

03:20

x86

Srcore.dll

6.2.9200.16600

425,984

30-Apr-2013

01:54

x86

Rstrui.exe

6.2.9200.16384

244,224

26-Jul-2012

03:20

x86

Srclient.dll

6.2.9200.16384

57,856

26-Jul-2012

03:20

x86

Srcore.dll

6.2.9200.20704

425,984

30-Apr-2013

02:22

x86

Srhelper.dll

6.2.9200.16600

72,192

30-Apr-2013

01:54

x86

Srhelper.dll

6.2.9200.20704

72,192

30-Apr-2013

02:22

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Spp.dll

6.2.9200.16600

274,944

30-Apr-2013

01:53

x64

Sxproxy.dll

6.2.9200.16384

81,920

26-Jul-2012

03:07

x64

Spp.dll

6.2.9200.20704

274,944

30-Apr-2013

02:17

x64

Sxproxy.dll

6.2.9200.16384

81,920

26-Jul-2012

03:07

x64

Rstrui.exe

6.2.9200.16384

271,872

26-Jul-2012

03:08

x64

Srclient.dll

6.2.9200.16384

66,560

26-Jul-2012

03:07

x64

Srcore.dll

6.2.9200.16600

518,656

30-Apr-2013

01:53

x64

Rstrui.exe

6.2.9200.16384

271,872

26-Jul-2012

03:08

x64

Srclient.dll

6.2.9200.16384

66,560

26-Jul-2012

03:07

x64

Srcore.dll

6.2.9200.20704

518,656

30-Apr-2013

02:17

x64

Srhelper.dll

6.2.9200.16600

84,992

30-Apr-2013

01:53

x64

Srhelper.dll

6.2.9200.20704

84,992

30-Apr-2013

02:17

x64




Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

X86_microsoft-windows-spp-main_31bf3856ad364e35_6.2.9200.16600_none_e144868c7e06475f.manifest

File version

Not applicable

File size

31,670

Date (UTC)

30-Apr-2013

Time (UTC)

16:37

Platform

Not applicable

File name

X86_microsoft-windows-spp-main_31bf3856ad364e35_6.2.9200.20704_none_e1d2247f97204c85.manifest

File version

Not applicable

File size

31,670

Date (UTC)

30-Apr-2013

Time (UTC)

16:37

Platform

Not applicable

File name

X86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.2.9200.16600_none_43dd5fb28468757b.manifest

File version

Not applicable

File size

15,930

Date (UTC)

30-Apr-2013

Time (UTC)

16:37

Platform

Not applicable

File name

X86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.2.9200.20704_none_446afda59d827aa1.manifest

File version

Not applicable

File size

15,930

Date (UTC)

30-Apr-2013

Time (UTC)

16:37

Platform

Not applicable

File name

X86_microsoft-windows-systemrestore-srhelper_31bf3856ad364e35_6.2.9200.16600_none_abe1e7c72ba7091d.manifest

File version

Not applicable

File size

5,259

Date (UTC)

30-Apr-2013

Time (UTC)

02:55

Platform

Not applicable

File name

X86_microsoft-windows-systemrestore-srhelper_31bf3856ad364e35_6.2.9200.20704_none_ac6f85ba44c10e43.manifest

File version

Not applicable

File size

5,259

Date (UTC)

30-Apr-2013

Time (UTC)

04:25

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

Amd64_microsoft-windows-spp-main_31bf3856ad364e35_6.2.9200.16600_none_3d6322103663b895.manifest

File version

Not applicable

File size

31,674

Date (UTC)

30-Apr-2013

Time (UTC)

16:38

Platform

Not applicable

File name

Amd64_microsoft-windows-spp-main_31bf3856ad364e35_6.2.9200.20704_none_3df0c0034f7dbdbb.manifest

File version

Not applicable

File size

31,674

Date (UTC)

30-Apr-2013

Time (UTC)

16:38

Platform

Not applicable

File name

Amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.2.9200.16600_none_9ffbfb363cc5e6b1.manifest

File version

Not applicable

File size

15,934

Date (UTC)

30-Apr-2013

Time (UTC)

16:38

Platform

Not applicable

File name

Amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.2.9200.20704_none_a089992955dfebd7.manifest

File version

Not applicable

File size

15,934

Date (UTC)

30-Apr-2013

Time (UTC)

16:38

Platform

Not applicable

File name

Amd64_microsoft-windows-systemrestore-srhelper_31bf3856ad364e35_6.2.9200.16600_none_0800834ae4047a53.manifest

File version

Not applicable

File size

5,263

Date (UTC)

30-Apr-2013

Time (UTC)

04:19

Platform

Not applicable

File name

Amd64_microsoft-windows-systemrestore-srhelper_31bf3856ad364e35_6.2.9200.20704_none_088e213dfd1e7f79.manifest

File version

Not applicable

File size

5,263

Date (UTC)

30-Apr-2013

Time (UTC)

09:56

Platform

Not applicable

File name

Wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.2.9200.16600_none_aa50a5887126a8ac.manifest

File version

Not applicable

File size

8,675

Date (UTC)

30-Apr-2013

Time (UTC)

16:38

Platform

Not applicable

File name

Wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.2.9200.20704_none_aade437b8a40add2.manifest

File version

Not applicable

File size

8,675

Date (UTC)

30-Apr-2013

Time (UTC)

16:38

Platform

Not applicable


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