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This article describes an update that fixes an issue and contains physical appliance software changes and improvements in Microsoft Azure StorSimple Appliance.

Issue that is fixed in this update

  • When you try to perform a factory reset on a device that had image version 6.3.9600.17215 installed at the factory, and was later updated to version 6.3.9600.17312, the factory reset fails and puts the device into an unusable state.

    Note This update will not change the device version, and it remains as version 6.3.9600.17312.

How to obtain this update

Microsoft Update

This update is available from Microsoft Update.

Update detail information


There is no prerequisite for installing this update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.


See the terminology that Microsoft uses to describe software updates.

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