Symptoms

Consider the following scenario:

  • You have a computer that is running Microsoft Commerce Server 2007 Service Pack 2 (SP2) or Microsoft Commerce Server 2009. A product on the computer contains a product variant.

  • You perform a base catalog incremental import operation by using a catalog XML file.

  • The multilingual properties for the product are updated.

In this scenario, the multilingual product properties for the product variant are not updated.

Resolution

Hotfix information


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Commerce Server 2007 Service Pack 2 (SP2) or Commerce Server 2009 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart Internet Information Services (IIS) and the Commerce Server Catalog Import Host COM+ application after you apply this hotfix.
To restart IIS, at a command prompt, type the following command, and then press ENTER:

IISRESET /RESTART

Note This command stops and then restarts all IIS services that are running on the computer.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Commerce Server 2007 SP2

File name

File version

File size

Date

Time

Platform

Microsoft.catalogserver.dll

6.0.4109.55

752,424

25-Jan- 2011

11:19

x86

Microsoft.commerceserver.runtime.dll

6.0.4109.55

846,648

25-Jan-2011

11:19

x86

Microsoft.commerceserver.catalog.dll

6.0.4109.55

961,336

25-Jan-2011

10:58

x86

Commerce Server 2009 RTM

File name

File version

File size

Date

Time

Platform

Microsoft.catalogserver.dll

6.0.4171.37

756,520

25-Jan- 2011

12:07

x86

Microsoft.commerceserver.runtime.dll

6.0.4171.37

850,744

25-Jan-2011

12:07

x86

Microsoft.commerceserver.catalog.dll

6.0.4171.37

961,336

25-Jan-2011

11:40

x86

Cs2009hotfixhelper.exe

6.0.4171.37

13,080

25-Jan-2011

12:07

x86

Commerce Server 2009 Template Pack for SharePoint 2010

File name

File version

File size

Date

Time

Platform

Microsoft.catalogserver.dll

6.0.4171.507

756,520

25-Jan- 2011

13:51

x86

Microsoft.commerceserver.runtime.dll

6.0.4171.507

850,744

25-Jan-2011

13:51

x86

Microsoft.commerceserver.catalog.dll

6.0.4171.507

961,336

25-Jan-2011

13:29

x86

Cspatchhelper.exe

6.0.4171.507

17,168

25-Jan-2011

13:51

x86



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about product variants, visit the following Microsoft Developer Network (MSDN) website:

General information about product variantsFor more information about how to edit products and product variants, visit the following MSDN website:

How to edit products and product variants

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