FIX: The MessageBox_Parts_Cleanup_BizTalkMsgBoxDb SQL Server Agent job takes a long time to finish in BizTalk Server 2006 or in BizTalk Server 2006 R2

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.


If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

There are two versions of this hotfix:

• BizTalk Server 2006

• BizTalk Server 2006 R2

Rollback Information

Warning If this hotfix contains a SQL script (.sql), you cannot use Add or Remove to roll back this hotfix from the BizTalk Server environment. Therefore, make sure that you fully test this hotfix in a test environment before you apply this hotfix to a production environment. Do not try to use Add or Remove Programs to remove this hotfix because Add or Remove Programs does not roll back the database changes and leaves the BizTalk Server environment in an inconsistent state. For more information, see the Readme.txt file that is included in the hotfix package. If this hotfix only updates .dll files and does not update any .sql files, you can roll back this hotfix by using Add or Remove Programs.

Note You can review the Setup.xml file to see which files are updated by this hotfix.

1. Before you apply this hotfix, do a full backup of all the BizTalk Server databases.
   
   Note You must backup and restore all the BizTalk Server databases. For more information on backing up and restoring the BizTalk Server databases on BizTalk Server 2006 and BizTalk Server 2006 R2, visit the following MSDN site:
   

   http://msdn2.microsoft.com/en-us/library/aa561125.aspxFor more information on backing up and restoring the BizTalk Server databases on BizTalk Server 2004, visit the following MSDN site:
   

   http://msdn2.microsoft.com/en-us/library/ms962203.aspx

2. To roll back this hotfix after it has been installed:
   

   1. Stop all BizTalk services and SQL Server Agent.

   2. In Add or Remove Programs, select this hotfix and then click Remove.

   3. Restore the full backups of all the BizTalk databases.
      
      Note You must backup and restore all the BizTalk databases.
      
      For more information on backing up and restoring the BizTalk Server databases on BizTalk Server 2004, visit the following MSDN site:
      

      http://msdn2.microsoft.com/en-us/library/ms962203.aspxFor more information on backing up and restoring the BizTalk Server databases on BizTalk Server 2006 and BizTalk Server 2006 R2, visit the following MSDN site:
      

      http://msdn2.microsoft.com/en-us/library/aa561125.aspx

   4. Restart all the BizTalk services and SQL Server Agent.
      
      
      Note Do not run any .sql files.