This article applies to Microsoft Dynamics AX 2009 for all regions.

Symptoms

You use the Mix and Match functionality on sales orders in Microsoft Dynamics AX 2009. When you use variant codes such as Size in a special group, the Mix and Match functionality is not assigned to a transaction and the least expensive item is not discounted.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspxYou can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

See How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.


This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics AX for Retail POS

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not Applicable

65,896

28-Feb-2012

15:58

x86

Licensetermsar.rtf

Not Applicable

100,960

28-Feb-2012

15:58

Not Applicable

Licensetermscs.rtf

Not Applicable

91,794

28-Feb-2012

15:58

Not Applicable

Licensetermsda.rtf

Not Applicable

70,202

28-Feb-2012

15:58

Not Applicable

Licensetermsde.rtf

Not Applicable

73,456

28-Feb-2012

15:58

Not Applicable

Licensetermsen.rtf

Not Applicable

67,748

28-Feb-2012

15:58

Not Applicable

Licensetermses.rtf

Not Applicable

73,790

28-Feb-2012

15:58

Not Applicable

Licensetermset.rtf

Not Applicable

103,520

28-Feb-2012

15:58

Not Applicable

Licensetermsfi.rtf

Not Applicable

68,433

28-Feb-2012

15:58

Not Applicable

Licensetermsfr.rtf

Not Applicable

68,112

28-Feb-2012

15:58

Not Applicable

Licensetermshe-il.rtf

Not Applicable

50,483

28-Feb-2012

15:58

Not Applicable

Licensetermshu.rtf

Not Applicable

93,559

28-Feb-2012

15:58

Not Applicable

Licensetermsis.rtf

Not Applicable

38,321

28-Feb-2012

15:58

Not Applicable

Licensetermsit.rtf

Not Applicable

115,364

28-Feb-2012

15:58

Not Applicable

Licensetermsja.rtf

Not Applicable

106,112

28-Feb-2012

15:58

Not Applicable

Licensetermslt.rtf

Not Applicable

123,139

28-Feb-2012

15:58

Not Applicable

Licensetermslv.rtf

Not Applicable

105,815

28-Feb-2012

15:58

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

71,679

28-Feb-2012

15:58

Not Applicable

Licensetermsnl.rtf

Not Applicable

68,746

28-Feb-2012

15:58

Not Applicable

Licensetermspl.rtf

Not Applicable

116,628

28-Feb-2012

15:58

Not Applicable

Licensetermspt-br.rtf

Not Applicable

101,844

28-Feb-2012

15:58

Not Applicable

Licensetermsru.rtf

Not Applicable

150,014

28-Feb-2012

15:58

Not Applicable

Licensetermssv.rtf

Not Applicable

115,697

28-Feb-2012

15:58

Not Applicable

Licensetermsth.rtf

Not Applicable

154,430

28-Feb-2012

15:58

Not Applicable

Licensetermstr.rtf

Not Applicable

104,497

28-Feb-2012

15:58

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

100,179

28-Feb-2012

15:58

Not Applicable

Retailpos.msp

Not Applicable

3,296,256

26-Dec-2012

04:11

Not Applicable

Axsetupsp.exe

5.0.1600.1261

1,632,448

26-Dec-2012

04:06

x86

Cabextractor.dll

Not Applicable

19,312

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

28-Feb-2012

15:58

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

28-Feb-2012

15:58

x86

Cabextractor.dll

Not Applicable

22,384

28-Feb-2012

15:58

x64

Microsoft Dynamics AX for Retail POS Plug-ins for Customers

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not Applicable

65,896

13-Feb-2012

12:10

x86

Licensetermsar.rtf

Not Applicable

117,644

13-Feb-2012

12:10

Not Applicable

Licensetermscs.rtf

Not Applicable

133,843

13-Feb-2012

12:10

Not Applicable

Licensetermsda.rtf

Not Applicable

121,614

13-Feb-2012

12:10

Not Applicable

Licensetermsde.rtf

Not Applicable

123,443

13-Feb-2012

12:10

Not Applicable

Licensetermsen.rtf

Not Applicable

106,482

13-Feb-2012

12:10

Not Applicable

Licensetermses.rtf

Not Applicable

121,362

13-Feb-2012

12:10

Not Applicable

Licensetermset.rtf

Not Applicable

116,285

13-Feb-2012

12:10

Not Applicable

Licensetermsfi.rtf

Not Applicable

122,105

13-Feb-2012

12:10

Not Applicable

Licensetermsfr.rtf

Not Applicable

128,409

13-Feb-2012

12:10

Not Applicable

Licensetermshe-il.rtf

Not Applicable

116,931

13-Feb-2012

12:10

Not Applicable

Licensetermshu.rtf

Not Applicable

139,888

13-Feb-2012

12:10

Not Applicable

Licensetermsis.rtf

Not Applicable

128,161

13-Feb-2012

12:10

Not Applicable

Licensetermsit.rtf

Not Applicable

110,035

13-Feb-2012

12:10

Not Applicable

Licensetermsja.rtf

Not Applicable

176,422

13-Feb-2012

12:10

Not Applicable

Licensetermslt.rtf

Not Applicable

127,000

13-Feb-2012

12:10

Not Applicable

Licensetermslv.rtf

Not Applicable

128,343

13-Feb-2012

12:10

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

119,388

13-Feb-2012

12:10

Not Applicable

Licensetermsnl.rtf

Not Applicable

117,104

13-Feb-2012

12:10

Not Applicable

Licensetermspl.rtf

Not Applicable

120,443

13-Feb-2012

12:10

Not Applicable

Licensetermspt-br.rtf

Not Applicable

117,508

13-Feb-2012

12:10

Not Applicable

Licensetermsru.rtf

Not Applicable

241,322

13-Feb-2012

12:10

Not Applicable

Licensetermssv.rtf

Not Applicable

122,944

13-Feb-2012

12:10

Not Applicable

Licensetermsth.rtf

Not Applicable

152,282

13-Feb-2012

12:10

Not Applicable

Licensetermstr.rtf

Not Applicable

133,539

13-Feb-2012

12:10

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

144,406

13-Feb-2012

12:10

Not Applicable

Retailpospluginsforcustomers.msi

Not Applicable

2,848,256

26-Dec-2012

04:11

Not Applicable

Axsetupsp.exe

5.0.1600.1261

1,632,448

26-Dec-2012

04:06

x86

Cabextractor.dll

Not Applicable

19,312

13-Feb-2012

12:10

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

534,744

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

530,648

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

530,648

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

530,648

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

534,744

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

542,936

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

555,224

25-Dec-2012

23:44

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Cabextractor.dll

Not Applicable

22,384

13-Feb-2012

12:10

x64

Microsoft Dynamics AX for Retail POS Plug-ins for Partners

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not Applicable

65,896

13-Feb-2012

12:10

x86

Licensetermsar.rtf

Not Applicable

196,968

13-Feb-2012

12:10

Not Applicable

Licensetermscs.rtf

Not Applicable

204,589

13-Feb-2012

12:10

Not Applicable

Licensetermsda.rtf

Not Applicable

185,747

13-Feb-2012

12:10

Not Applicable

Licensetermsde.rtf

Not Applicable

193,538

13-Feb-2012

12:10

Not Applicable

Licensetermsen.rtf

Not Applicable

185,747

13-Feb-2012

12:10

Not Applicable

Licensetermses.rtf

Not Applicable

203,077

13-Feb-2012

12:10

Not Applicable

Licensetermset.rtf

Not Applicable

190,466

13-Feb-2012

12:10

Not Applicable

Licensetermsfi.rtf

Not Applicable

205,514

13-Feb-2012

12:10

Not Applicable

Licensetermsfr.rtf

Not Applicable

205,455

13-Feb-2012

12:10

Not Applicable

Licensetermshe-il.rtf

Not Applicable

146,588

13-Feb-2012

12:10

Not Applicable

Licensetermshu.rtf

Not Applicable

212,806

13-Feb-2012

12:10

Not Applicable

Licensetermsis.rtf

Not Applicable

202,022

13-Feb-2012

12:10

Not Applicable

Licensetermsit.rtf

Not Applicable

170,939

13-Feb-2012

12:10

Not Applicable

Licensetermsja.rtf

Not Applicable

264,201

13-Feb-2012

12:10

Not Applicable

Licensetermslt.rtf

Not Applicable

187,385

13-Feb-2012

12:10

Not Applicable

Licensetermslv.rtf

Not Applicable

187,556

13-Feb-2012

12:10

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

198,455

13-Feb-2012

12:10

Not Applicable

Licensetermsnl.rtf

Not Applicable

194,972

13-Feb-2012

12:10

Not Applicable

Licensetermspl.rtf

Not Applicable

204,116

13-Feb-2012

12:10

Not Applicable

Licensetermspt-br.rtf

Not Applicable

194,573

13-Feb-2012

12:10

Not Applicable

Licensetermsru.rtf

Not Applicable

240,251

13-Feb-2012

12:10

Not Applicable

Licensetermssv.rtf

Not Applicable

194,572

13-Feb-2012

12:10

Not Applicable

Licensetermsth.rtf

Not Applicable

224,438

13-Feb-2012

12:10

Not Applicable

Licensetermstr.rtf

Not Applicable

182,845

13-Feb-2012

12:10

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

228,803

13-Feb-2012

12:10

Not Applicable

Retailpospluginsforpartners.msi

Not Applicable

2,927,616

26-Dec-2012

01:44

Not Applicable

Axsetupsp.exe

5.0.1600.1261

1,632,448

26-Dec-2012

04:06

x86

Cabextractor.dll

Not Applicable

19,312

13-Feb-2012

12:10

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

534,744

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:44

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

530,648

25-Dec-2012

23:43

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:42

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

530,648

25-Dec-2012

23:43

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

530,648

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

534,744

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:42

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Feb-2012

12:10

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

526,552

25-Dec-2012

23:43

x86

Axsetupsp.resources.dll

5.0.1600.1261

542,936

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:41

x86

Axsetupsp.resources.dll

5.0.1600.1261

555,224

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:42

x86

Axsetupsp.resources.dll

5.0.1600.1261

522,456

25-Dec-2012

23:43

x86

Cabextractor.dll

Not Applicable

22,384

13-Feb-2012

12:10

x64


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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