Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Embedded POSReady 7.

  • The computer is in an isolated network that does not have Internet access.

  • You try to use a Multiple Activation Key (MAK) to activate the system.

In this scenario, you receive one of the following error messages on the activation screen:

The confirmation ID you entered does not match the confirmation ID you received. Please retype your confirmation ID.

The product key you entered is not supported. Check the key and try again.

Cause

This issue occurs because some parameters are missed in the license file of Windows Embedded POSReady 7.

Resolution

Update information

How to obtain this update

Microsoft Download Center

The following file is available for download from the Microsoft Download Center:

Operating system

Update

Update for Windows Embedded POSReady 7

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows Embedded POSReady 7.

Installation instructions

To install this update, use one of the following options on a POSReady 7 image:

  • Run one of the following .msu files, as appropriate for your system:

    • 32bit Windows6.1-KB2663820-x86.msu

    • 64bit Windows6.1-KB2663820-x64.msu

  • Install one of the following .cab files, as appropriate for your system. To do this, run the DISM /online /add-package┬ácommand as an administrator:

    • 32bit Windows6.1-KB2663820-x86.cab

    • 64bit Windows6.1-KB2663820-x64.cab

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Embedded POSReady 7 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Embedded POSReady 7

File name

File version

File size

Date

Time

Platform

Security-spp-component-sku-embedded-oem-nonslp-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-nonslp-ul-oob.xrm-ms

Not Applicable

13,065

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-nonslp-ul-phn.xrm-ms

Not Applicable

16,283

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-slp-ul-oob.xrm-ms

Not Applicable

13,055

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-slp-ul.xrm-ms

Not Applicable

11,508

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-slpcoa-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-slpcoa-ul-oob.xrm-ms

Not Applicable

13,063

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-oem-slpcoa-ul-phn.xrm-ms

Not Applicable

16,281

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-ppdlic.xrm-ms

Not Applicable

17,178

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-timebasedeval-pl.xrm-ms

Not Applicable

14,121

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-timebasedeval-ul-oob.xrm-ms

Not Applicable

13,375

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-ul-oob.xrm-ms

Not Applicable

13,053

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-ul-phn.xrm-ms

Not Applicable

16,271

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-rac-private.xrm-ms

Not Applicable

5,278

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-rac-public.xrm-ms

Not Applicable

4,116

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-ul-oob.xrm-ms

Not Applicable

13,068

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-ul.xrm-ms

Not Applicable

11,035

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-dmak-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-dmak-ul-oob.xrm-ms

Not Applicable

13,057

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vl-dmak-ul-phn.xrm-ms

Not Applicable

16,275

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vlba-ul-oob.xrm-ms

Not Applicable

13,056

07-Feb-2012

17:38

Not Applicable

Security-spp-component-sku-embedded-vlba-ul.xrm-ms

Not Applicable

11,231

07-Feb-2012

17:38

Not Applicable

For all supported x64-based versions of Windows Embedded POSReady 7

File name

File version

File size

Date

Time

Platform

Security-spp-component-sku-embedded-oem-nonslp-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-nonslp-ul-oob.xrm-ms

Not Applicable

13,065

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-nonslp-ul-phn.xrm-ms

Not Applicable

16,283

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-slp-ul-oob.xrm-ms

Not Applicable

13,055

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-slp-ul.xrm-ms

Not Applicable

11,508

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-slpcoa-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-slpcoa-ul-oob.xrm-ms

Not Applicable

13,063

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-oem-slpcoa-ul-phn.xrm-ms

Not Applicable

16,281

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-ppdlic.xrm-ms

Not Applicable

17,178

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-timebasedeval-pl.xrm-ms

Not Applicable

14,121

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-timebasedeval-ul-oob.xrm-ms

Not Applicable

13,375

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-ul-oob.xrm-ms

Not Applicable

13,053

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-ul-phn.xrm-ms

Not Applicable

16,271

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-rac-private.xrm-ms

Not Applicable

5,278

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-rac-public.xrm-ms

Not Applicable

4,116

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-ul-oob.xrm-ms

Not Applicable

13,068

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-bypass-ul.xrm-ms

Not Applicable

11,035

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-dmak-pl.xrm-ms

Not Applicable

13,299

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-dmak-ul-oob.xrm-ms

Not Applicable

13,057

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vl-dmak-ul-phn.xrm-ms

Not Applicable

16,275

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vlba-ul-oob.xrm-ms

Not Applicable

13,056

07-Feb-2012

20:33

Not Applicable

Security-spp-component-sku-embedded-vlba-ul.xrm-ms

Not Applicable

11,231

07-Feb-2012

20:33

Not Applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the similar issue that occurs in Windows Thin PC, click the following article number to view the article in the Microsoft Knowledge Base:

2664186 FIX: You cannot activate Windows Thin PC by using a Multiple Activation Key if Internet access is not available For more information about Windows Embedded POSReady 7, visit the following Microsoft website:

General information about Windows Embedded POSReady 7For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Embedded POSReady 7

Additional files for all supported x86-based versions of Windows Embedded POSReady 7

File name

Update.mum

File version

Not Applicable

File size

1,477

Date (UTC)

07-Feb-2012

Time (UTC)

17:23

File name

X86_microsoft-windows-s..ponent-sku-embedded_31bf3856ad364e35_7.1.7601.17764_none_c4ce330e0bcc2750.manifest

File version

Not Applicable

File size

57,650

Date (UTC)

07-Feb-2012

Time (UTC)

17:53

File name

X86_winemb-security-spp..osready7-deployment_31bf3856ad364e35_6.1.7601.17764_none_9d411bd033672181.manifest

File version

Not Applicable

File size

1,144

Date (UTC)

07-Feb-2012

Time (UTC)

17:23

Additional files for all supported x64-based versions of Windows Embedded POSReady 7

File name

Amd64_microsoft-windows-s..ponent-sku-embedded_31bf3856ad364e35_7.1.7601.17764_none_20ecce91c4299886.manifest

File version

Not Applicable

File size

57,655

Date (UTC)

07-Feb-2012

Time (UTC)

20:38

File name

Amd64_winemb-security-spp..osready7-deployment_31bf3856ad364e35_6.1.7601.17764_none_f95fb753ebc492b7.manifest

File version

Not Applicable

File size

1,148

Date (UTC)

07-Feb-2012

Time (UTC)

20:18

File name

Update.mum

File version

Not Applicable

File size

1,483

Date (UTC)

07-Feb-2012

Time (UTC)

20:18

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