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This article applies to Microsoft Dynamics AX for all regions.

INTRODUCTION

This article describes that a hotfix is available to support Office add-in for reading and publishing data from and to services and tables in Microsoft Dynamics AX 2012 R2.

More Information

This hotfix fixes the following problems:

  • When you try to add the VendVendInvoiceService service or the InventItemService service as service data source in Excel, you receive the following error message:

    Failed to get table relationship metadata.

  • Assume that an exception occurs when data is refreshed. In this situation, field chooser can be closed by using the Close (X) button.

  • When you publish the CustCustomerService service, address information is not included.

  • When you publish data through the HcmWorkerImportService service by using Excel Office add-in, you receive the following error message:

    Invalid child element.

  • When you try to update data through the HcmWorkerImportService service by using Excel Office add-in, you receive the following error message:

    Object reference not set to an instance of an object.

  • Assume that you enter a value in the cell for the last column in an Excel table. When you tab off the last column, the value is not set in the list item.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information


For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Service branch

Aximpactanalysis.exe

Not applicable

61,136

21-Nov-2012

05:07

x86

Not applicable

Axupdate.exe

Not applicable

61,120

21-Nov-2012

05:07

x86

Not applicable

Clientoba32.msp

Not applicable

16,789,504

16-Jan-2013

10:12

Not applicable

Not applicable

Clientoba64.msp

Not applicable

16,797,696

16-Jan-2013

10:12

Not applicable

Not applicable

Commercedataexchangereal-timeservice.msp

Not applicable

49,152

16-Jan-2013

10:12

Not applicable

Not applicable

Commercedataexchangesynchservice32.msp

Not applicable

122,880

16-Jan-2013

10:12

Not applicable

Not applicable

Commercedataexchangesynchservice64.msp

Not applicable

122,880

16-Jan-2013

10:12

Not applicable

Not applicable

Components32.msp

Not applicable

323,584

16-Jan-2013

10:12

Not applicable

Not applicable

Components64.msp

Not applicable

323,584

16-Jan-2013

10:12

Not applicable

Not applicable

Objectserver32.msp

Not applicable

348,160

16-Jan-2013

10:12

Not applicable

Not applicable

Objectserver64.msp

Not applicable

348,160

16-Jan-2013

10:12

Not applicable

Not applicable

Retaildatabaseutility.msp

Not applicable

516,096

16-Jan-2013

10:12

Not applicable

Not applicable

Retailheadquarters32.msp

Not applicable

2,748,416

16-Jan-2013

10:12

Not applicable

Not applicable

Retailheadquarters64.msp

Not applicable

2,748,416

16-Jan-2013

10:12

Not applicable

Not applicable

Retailonlinechannel.msp

Not applicable

208,896

16-Jan-2013

10:12

Not applicable

Not applicable

Retailpos.msp

Not applicable

3,747,840

16-Jan-2013

10:12

Not applicable

Not applicable

Retailposplugins.msp

Not applicable

778,240

16-Jan-2013

10:12

Not applicable

RETAILPOSP

Axsetupsp.exe

6.2.139.8316

1,390,784

21-Nov-2012

05:07

x86

Not applicable

Axutillib.dll

6.2.120.0

929,472

16-Jan-2013

10:21

x86

Not applicable

Microsoft.dynamics.servicing.operations.dll

6.2.73.8303

37,168

31-Oct-2012

19:20

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

387,288

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

379,096

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

379,096

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

370,904

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

383,192

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

395,480

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

379,096

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

387,288

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

379,096

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

379,096

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

379,096

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

395,480

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

375,000

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

415,960

16-Jan-2013

10:21

x86

Not applicable

Axsetupsp.resources.dll

6.2.147.8303

370,904

16-Jan-2013

10:21

x86

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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