This article applies to Microsoft Dynamics AX for Retail 2012 R3 for all regions.
INTRODUCTION
This article describes hotfix 3061541, which fixes several issues in Microsoft Dynamics AX for Retail 2012 R3. This hotfix fixes the following problems:
-
In Modern POS, the subtotal of income and expense accounts are zero in the journal, and these receipts cannot be located by using advanced search.
-
In Modern POS, the value in the line display is not cleared when the transaction is voided.
-
The device activation errors and tracing for client-side errors in Modern POS need to be improved.
-
In Modern POS, the end date increments by one day automatically each time you navigate to advanced search in the journal.
-
Modern POS does not support customer account payments and deposits.
-
Putting spaces around the URL will cause activation errors on the client.
-
Offline mode for Modern POS should not support change and reset of password.
-
Async Client SyncLibrary cannot handle extra tables and fields on the client side.
More Information
Hotfix information
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:
Partners
https://mbs.microsoft.com/partnersource/support/Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
Restart requirement
You may be prompted to restart the computer after you install the hotfix.
File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Click here to view or hide file information
File name |
File version |
File size |
Date |
Time |
Platform |
Service branch |
---|---|---|---|---|---|---|
Aximpactanalysis.exe |
Not Applicable |
62,136 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axupdate.exe |
Not Applicable |
62,120 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Clientoba32.msp |
Not Applicable |
24,838,144 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Clientoba64.msp |
Not Applicable |
24,899,584 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Commercedataexchangeasyncclient.msp |
Not Applicable |
2,752,512 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Commercedataexchangeasyncserver.msp |
Not Applicable |
737,280 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Commercedataexchangereal-timeservice.msp |
Not Applicable |
1,044,480 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Components32.msp |
Not Applicable |
20,611,072 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Components64.msp |
Not Applicable |
38,690,816 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Dixf_aos32.msp |
Not Applicable |
114,688 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Dixf_aos64.msp |
Not Applicable |
114,688 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Dixf_client32.msp |
Not Applicable |
225,280 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Dixf_client64.msp |
Not Applicable |
225,280 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Dixf_service32.msp |
Not Applicable |
552,960 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Dixf_service64.msp |
Not Applicable |
552,960 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Helpserver64.msp |
Not Applicable |
880,640 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Objectserver32.msp |
Not Applicable |
9,621,504 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Objectserver64.msp |
Not Applicable |
11,669,504 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Retailchanneldatabase.msp |
Not Applicable |
1,130,496 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Retaildatabaseutility.msp |
Not Applicable |
2,326,528 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Retailhardwarestation.msp |
Not Applicable |
1,929,216 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Retailheadquarters32.msp |
Not Applicable |
27,770,880 |
28-May-2015 |
13:29 |
Not Applicable |
Not Applicable |
Retailheadquarters64.msp |
Not Applicable |
27,590,656 |
28-May-2015 |
13:29 |
Not Applicable |
Not Applicable |
Retailmodernpos.msp |
Not Applicable |
23,150,592 |
28-May-2015 |
13:29 |
Not Applicable |
Not Applicable |
Retailonlinechannel.msp |
Not Applicable |
140,947,456 |
28-May-2015 |
13:31 |
Not Applicable |
Not Applicable |
Retailpos.msp |
Not Applicable |
39,907,328 |
28-May-2015 |
13:33 |
Not Applicable |
Not Applicable |
Retailsaltutility32.msp |
Not Applicable |
172,032 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Retailsaltutility64.msp |
Not Applicable |
307,200 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Retailscaleoutdeployment.msp |
Not Applicable |
20,045,824 |
28-May-2015 |
13:29 |
Not Applicable |
Not Applicable |
Retailsdk.msp |
Not Applicable |
317,882,368 |
28-May-2015 |
13:41 |
Not Applicable |
Not Applicable |
Retailserver.msp |
Not Applicable |
2,117,632 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Setupsupport32.msp |
Not Applicable |
7,405,568 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Setupsupport64.msp |
Not Applicable |
14,925,824 |
28-May-2015 |
13:27 |
Not Applicable |
Not Applicable |
Uspayroll32.msp |
Not Applicable |
86,016 |
28-May-2015 |
13:28 |
Not Applicable |
USP |
Uspayroll64.msp |
Not Applicable |
6,311,936 |
28-May-2015 |
13:33 |
Not Applicable |
USP |
Vstools32.msp |
Not Applicable |
1,146,880 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Vstools64.msp |
Not Applicable |
1,146,880 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Warehouse.msp |
Not Applicable |
77,824 |
28-May-2015 |
13:28 |
Not Applicable |
Not Applicable |
Axsetupsp.exe |
6.3.1000.2795 |
2,005,680 |
25-May-2015 |
06:09 |
x86 |
Not Applicable |
Axsetupsplib.dll |
6.3.1000.2189 |
93,880 |
14-Apr-2015 |
06:10 |
x86 |
Not Applicable |
Axsetupui.exe |
6.3.1000.2189 |
363,696 |
14-Apr-2015 |
06:10 |
x86 |
Not Applicable |
Axutillib.dll |
6.3.164.564 |
978,608 |
26-Jun-2014 |
12:49 |
x86 |
Not Applicable |
Microsoft.dynamics.servicing.dependencypackage.dll |
6.3.164.3546 |
40,184 |
14-Oct-2014 |
13:33 |
x86 |
Not Applicable |
Microsoft.dynamics.servicing.graphlibrary.dll |
6.3.164.2384 |
45,800 |
13-Aug-2014 |
06:57 |
x86 |
Not Applicable |
Microsoft.dynamics.servicing.operations.dll |
6.3.164.2384 |
44,264 |
13-Aug-2014 |
06:57 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
518,840 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
502,456 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
498,360 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
502,456 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
506,552 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
494,264 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
494,264 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
510,648 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
506,552 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
498,360 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
502,456 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
518,840 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
498,360 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
502,456 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
494,264 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
498,360 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
502,456 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
502,456 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
539,320 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
494,264 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
567,992 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Axsetupsp.resources.dll |
6.3.1000.284 |
486,072 |
02-Nov-2014 |
10:39 |
x86 |
Not Applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.