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This article applies to Microsoft Dynamics AX for Retail 2012 R3 for all regions.

INTRODUCTION

This article describes hotfix 3061541, which fixes several issues in Microsoft Dynamics AX for Retail 2012 R3. This hotfix fixes the following problems:

  • In Modern POS, the subtotal of income and expense accounts are zero in the journal, and these receipts cannot be located by using advanced search.

  • In Modern POS, the value in the line display is not cleared when the transaction is voided.

  • The device activation errors and tracing for client-side errors in Modern POS need to be improved.

  • In Modern POS, the end date increments by one day automatically each time you navigate to advanced search in the journal.

  • Modern POS does not support customer account payments and deposits.

  • Putting spaces around the URL will cause activation errors on the client.

  • Offline mode for Modern POS should not support change and reset of password.

  • Async Client SyncLibrary cannot handle extra tables and fields on the client side.


More Information

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Restart requirement

You may be prompted to restart the computer after you install the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Click here to view or hide file information

File name

File version

File size

Date

Time

Platform

Service branch

Aximpactanalysis.exe

Not Applicable

62,136

02-Nov-2014

10:39

x86

Not Applicable

Axupdate.exe

Not Applicable

62,120

02-Nov-2014

10:39

x86

Not Applicable

Clientoba32.msp

Not Applicable

24,838,144

28-May-2015

13:28

Not Applicable

Not Applicable

Clientoba64.msp

Not Applicable

24,899,584

28-May-2015

13:28

Not Applicable

Not Applicable

Commercedataexchangeasyncclient.msp

Not Applicable

2,752,512

28-May-2015

13:28

Not Applicable

Not Applicable

Commercedataexchangeasyncserver.msp

Not Applicable

737,280

28-May-2015

13:28

Not Applicable

Not Applicable

Commercedataexchangereal-timeservice.msp

Not Applicable

1,044,480

28-May-2015

13:28

Not Applicable

Not Applicable

Components32.msp

Not Applicable

20,611,072

28-May-2015

13:28

Not Applicable

Not Applicable

Components64.msp

Not Applicable

38,690,816

28-May-2015

13:28

Not Applicable

Not Applicable

Dixf_aos32.msp

Not Applicable

114,688

28-May-2015

13:28

Not Applicable

Not Applicable

Dixf_aos64.msp

Not Applicable

114,688

28-May-2015

13:28

Not Applicable

Not Applicable

Dixf_client32.msp

Not Applicable

225,280

28-May-2015

13:28

Not Applicable

Not Applicable

Dixf_client64.msp

Not Applicable

225,280

28-May-2015

13:28

Not Applicable

Not Applicable

Dixf_service32.msp

Not Applicable

552,960

28-May-2015

13:28

Not Applicable

Not Applicable

Dixf_service64.msp

Not Applicable

552,960

28-May-2015

13:28

Not Applicable

Not Applicable

Helpserver64.msp

Not Applicable

880,640

28-May-2015

13:28

Not Applicable

Not Applicable

Objectserver32.msp

Not Applicable

9,621,504

28-May-2015

13:28

Not Applicable

Not Applicable

Objectserver64.msp

Not Applicable

11,669,504

28-May-2015

13:28

Not Applicable

Not Applicable

Retailchanneldatabase.msp

Not Applicable

1,130,496

28-May-2015

13:28

Not Applicable

Not Applicable

Retaildatabaseutility.msp

Not Applicable

2,326,528

28-May-2015

13:28

Not Applicable

Not Applicable

Retailhardwarestation.msp

Not Applicable

1,929,216

28-May-2015

13:28

Not Applicable

Not Applicable

Retailheadquarters32.msp

Not Applicable

27,770,880

28-May-2015

13:29

Not Applicable

Not Applicable

Retailheadquarters64.msp

Not Applicable

27,590,656

28-May-2015

13:29

Not Applicable

Not Applicable

Retailmodernpos.msp

Not Applicable

23,150,592

28-May-2015

13:29

Not Applicable

Not Applicable

Retailonlinechannel.msp

Not Applicable

140,947,456

28-May-2015

13:31

Not Applicable

Not Applicable

Retailpos.msp

Not Applicable

39,907,328

28-May-2015

13:33

Not Applicable

Not Applicable

Retailsaltutility32.msp

Not Applicable

172,032

28-May-2015

13:28

Not Applicable

Not Applicable

Retailsaltutility64.msp

Not Applicable

307,200

28-May-2015

13:28

Not Applicable

Not Applicable

Retailscaleoutdeployment.msp

Not Applicable

20,045,824

28-May-2015

13:29

Not Applicable

Not Applicable

Retailsdk.msp

Not Applicable

317,882,368

28-May-2015

13:41

Not Applicable

Not Applicable

Retailserver.msp

Not Applicable

2,117,632

28-May-2015

13:28

Not Applicable

Not Applicable

Setupsupport32.msp

Not Applicable

7,405,568

28-May-2015

13:28

Not Applicable

Not Applicable

Setupsupport64.msp

Not Applicable

14,925,824

28-May-2015

13:27

Not Applicable

Not Applicable

Uspayroll32.msp

Not Applicable

86,016

28-May-2015

13:28

Not Applicable

USP

Uspayroll64.msp

Not Applicable

6,311,936

28-May-2015

13:33

Not Applicable

USP

Vstools32.msp

Not Applicable

1,146,880

28-May-2015

13:28

Not Applicable

Not Applicable

Vstools64.msp

Not Applicable

1,146,880

28-May-2015

13:28

Not Applicable

Not Applicable

Warehouse.msp

Not Applicable

77,824

28-May-2015

13:28

Not Applicable

Not Applicable

Axsetupsp.exe

6.3.1000.2795

2,005,680

25-May-2015

06:09

x86

Not Applicable

Axsetupsplib.dll

6.3.1000.2189

93,880

14-Apr-2015

06:10

x86

Not Applicable

Axsetupui.exe

6.3.1000.2189

363,696

14-Apr-2015

06:10

x86

Not Applicable

Axutillib.dll

6.3.164.564

978,608

26-Jun-2014

12:49

x86

Not Applicable

Microsoft.dynamics.servicing.dependencypackage.dll

6.3.164.3546

40,184

14-Oct-2014

13:33

x86

Not Applicable

Microsoft.dynamics.servicing.graphlibrary.dll

6.3.164.2384

45,800

13-Aug-2014

06:57

x86

Not Applicable

Microsoft.dynamics.servicing.operations.dll

6.3.164.2384

44,264

13-Aug-2014

06:57

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

518,840

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

506,552

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

510,648

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

506,552

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

518,840

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

539,320

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

567,992

02-Nov-2014

10:39

x86

Not Applicable

Axsetupsp.resources.dll

6.3.1000.284

486,072

02-Nov-2014

10:39

x86

Not Applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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