This article describes the issues that are fixed in the Microsoft PowerPoint 2013 hotfix package that is dated October 14, 2014.


Issues that this hotfix package fixes

  • When you run a slide show in PowerPoint 2013, you cannot use the Object Model (OM) to change the black screen or white screen slide show view state to a running slide show view state. For example, this issue occurs when you use the following method while the black screen or white screen view state is active:

    ActivePresentation.SlideShowWindow.View.State = ppSlideShowRunning

  • Assume that you copy content from an information rights management (IRM) protected PowerPoint presentation to the clipboard. Then, you close the presentation. When you paste the content into another presentation, pictures in the presentation are displayed as a red X. Additionally, PowerPoint 2013 may crash.

  • Before you install this hotfix, when you run the 32-bit version of PowerPoint 2013 on a 64-bit version of Windows, PowerPoint can use only up to 2GB of memory, regardless of how much memory that you have installed in your computer. After you install this hotfix, PowerPoint 2013 is marked Large Address Aware. Now, when you run the 32-bit version of PowerPoint 2013 on a 64-bit version of Windows, PowerPoint can use up to 4GB of memory. This lets you work on larger presentations that contain more pictures and media.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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