Symptom

The “Save as/Open/Upload” dialog box that pops up within a web browser and prompts the user to browse and select one or more files to Save as, Open, or Upload, cannot be automated through the Web recorder or the Web automation actions.

Cause

Web automation actions can interact with elements that exist within the HTML source code of the web page. However, the dialog box is not part of the web page but comes from either the web browser application (Chrome/Firefox/Edge/Internet Explorer) or the Windows’ File Explorer.

Best practices

Use either the Desktop recorder or the UI automation group of actions to interact with the elements within the web browser application or the Windows’ File Explorer. 

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