Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


In a Skype for Business Server 2015 environment, you can't run the Import-CsRgsConfiguration cmdlet to import the Response Group configuration data that was previously exported by using the Export-CsRgsConfiguration cmdlet. This issue occurs in the following two scenarios:

  • You force the deletion of the queues that the workflow uses by using the Remove-CsRgsQueue -Force cmdlet.

  • You set the RGS workflow to inactive and configure it for "Managed."


When you remove the queues, the workflows that use these queues become inactive and Skype for Business Server can't find the queues referenced by these inactive workflows. Therefore, the import cmdlet fails.


To fix this issue, install the January 2019 cumulative update 6.0.9319.537 for Skype for Business Server 2015, Core Components.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!