Inconsistent behavior when you synchronize postal codes between Microsoft Dynamics NAV 2009 SP1 and Microsoft Office Outlook

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To install this hotfix, drop the table relation for Post Code and City. To do this, follow these steps for the existing company in Microsoft Dynamics NAV:

1. Click Administration, expand Application Setup, expand Microsoft Office Outlook Integration, and then click Outlook Synch. Entities.
   

2. In the Code field, scroll to the "CONT_PERS" entity.

3. Click Synch Entity, and then click Fields.

4. Locate the BusinessAddressPostalCity row, clear the Table No. field, and then set the Field No. field to "7" or "City".
   

5. Locate the BusinessAddressPostalCode row, clear the Table No. field, and then set the Field No. field to "91" or "Post Code".
   

In order to have the same setup by default, when you create a new company, change the code in the CreateDefaultContPers function in the codeunit (5300):


Existing code 1

InsertOSynchField(OSynchEntity.Code,0,OSynchEntity."Table No.",OSynchEntity."Outlook Item",'BusinessAddressCity',
FALSE,FALSE,225,2,'',0);OSynchField.RESET;
OSynchField.SETRANGE("Synch. Entity Code",OSynchEntity.Code);
OSynchField.SETRANGE("Element No.",0);IF OSynchField.FINDLAST THEN BEGIN
InsertOSycnhFilter(OSynchField."Record GUID",OSynchFilter."Filter Type"::"Table Relation",OSynchField."Table No.",
2,OSynchFilter.Type::FIELD,OSynchField."Master Table No.",7,'');
OSynchField."Table Relation" := ComposeFilterExpression(OSynchField."Record GUID",1);
OSynchField.MODIFY;END;

Replacement code 1

InsertOSynchField(OSynchEntity.Code,0,OSynchEntity."Table No.",OSynchEntity."Outlook Item",'BusinessAddressCity',
FALSE,FALSE,0,7,'',0);

Existing code 2

 InsertOSynchField(OSynchEntity.Code,0,OSynchEntity."Table No.",OSynchEntity."Outlook Item",'BusinessAddressPostalCode',
FALSE,FALSE,225,1,'',0);
OSynchField.RESET;
OSynchField.SETRANGE("Synch. Entity Code",OSynchEntity.Code);
OSynchField.SETRANGE("Element No.",0);
IF OSynchField.FINDLAST THEN BEGIN
InsertOSycnhFilter(OSynchField."Record GUID",OSynchFilter."Filter Type"::"Table Relation",OSynchField."Table No.",
1,OSynchFilter.Type::FIELD,OSynchField."Master Table No.",91,'');

OSynchField."Table Relation" := ComposeFilterExpression(OSynchField."Record GUID",1);
OSynchField.MODIFY;
END;

Replacement code 2

InsertOSynchField(OSynchEntity.Code,0,OSynchEntity."Table No.",OSynchEntity."Outlook Item",'BusinessAddressPostalCode',
FALSE,FALSE,0,91,'',0);