Symptoms

Assume that you are a Microsoft Lync 2013 user. A Lync Web App user sends you an instant message in one of the following non-Latin languages:

  • Russian

  • Ukrainian

  • Macedonian (Macedonia, FYROM)

  • Bulgarian

  • Serbian (Cyrillic)

  • Belarusian (Belarus)

  • Greek

  • Japanese

  • Arabic

  • Hebrew

  • Farsi

  • Kazakh

In this situation, the instant message that you receive displays wrong symbols, such as pseudo-graphic symbols.

Resolution

To resolve this issue, install the following update:

2825630 Description of the Lync 2013 update: September 20, 2013

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