Instant message sent from Lync Web App displays wrong symbols in Lync 2013

Symptoms

Assume that you are a Microsoft Lync 2013 user. A Lync Web App user sends you an instant message in one of the following non-Latin languages:

• Russian

• Ukrainian

• Macedonian (Macedonia, FYROM)

• Bulgarian

• Serbian (Cyrillic)

• Belarusian (Belarus)

• Greek

• Japanese

• Arabic

• Hebrew

• Farsi

• Kazakh

In this situation, the instant message that you receive displays wrong symbols, such as pseudo-graphic symbols.

Resolution

To resolve this issue, install the following update:

2825630 Description of the Lync 2013 update: September 20, 2013