Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB3054855 for Microsoft Outlook 2013. This update was released on June 9, 2015, and it also applies to Office Home and Student 2013 RT, which contains Outlook 2013. This update has a prerequisite. Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine).

Improvements and fixes

  • Adds administrative support to prevent Outlook 2013 from booting into safe mode. Administrators set this function in some scenarios when they have add-ins that must be enabled. Note To enable this function, see update adds support for administrators to prevent Outlook 2013 from starting in safe mode (KB3054892).

  • Improves the Facebook provider for Outlook 2013 compatibility with Outlook 2010.

  • Fixes the following issues:

    • When the server virtual context is expired in a MAPI over HTTP protocol connection, Outlook 2013 continues to send ping requests.

    • It takes a long time to recover from a disconnection on an Exchange account that uses the MAPI over HTTP protocol in Outlook 2013. Outlook 2013 sends a request again to the Exchanger server instead of reconnecting the server.

    • When you connect to a mailbox by using the Microsoft Exchange ActiveSync (EAS) protocol in Outlook 2013, duplicate email items are created. Note After you install this update, you can follow the instructions in the Registry information section to change this behavior. This registry value affects performance in Outlook 2013. Add the value only if you experience the described problem.

    • After a mailbox migration, some addition mailboxes such as shared folders, archive mailboxes, or public folders are not displayed in the navigation list in Outlook 2013.

    • It takes longer than expected to exit Outlook 2013.

    • You set up an email account in Outlook 2010, and then you connect it to a SharePoint list. However, after you upgrade to Outlook 2013, Outlook may create duplicate SharePoint folders.

    • When you try to open an email message that has an attachment in Outlook 2013, the attachment becomes blank. This issue occurs if there are many attachments in the Outlook Secure Temporary File folder.

    • Classification labels of Information Rights Management (IRM) are not displayed as expected in Outlook 2013.

    • When you use a CSV file to import tasks that have a specified reminder time in Outlook 2013, reminders are not fired.

    • When you change the permissions of a calendar in Outlook 2010, the calendar disappears.

    • When you receive an email message that has an S/MIME certificate, only the first SMTP address of the certificate in the Signed By field is displayed, even though there are SMTP addresses.

    • When you start Outlook 2013, Outlook 2013 crashes occasionally.

    • Assume that you have a mailbox in which the SMTP address does not match your Windows user principal name. When you configure an account profile on the Auto Account Setup page of the Add New Account Wizard in Outlook 2013, you are unexpectedly prompted for credentials.

    • When you send an email message that has multiple attachments in Outlook 2013, attachments are missing.

    • In configurations where many people use shared folders, members are removed from a large, shared personal distribution when you modify the contents of the distribution.

    • When you set an appointment or meeting as the Working Elsewhere status for an Exchange ActiveSync (EAS) account in Outlook 2013, the appointment or meeting cannot be synchronized in Outlook Web App.

    • When you configure an Exchange account by using the MAPI over HTTP protocol in Outlook 2013, the Encrypt data between Microsoft Outlook and Microsoft Exchange option is unavailable (appears dimmed) on the Security tab.

    • Assume that you use the MAPI over HTTP protocol to connect to an Exchange account in Outlook 2013. If the protocol is changed to the RPC protocol or the RPC over HTTP protocol, you cannot connect to archive mailboxes.

Update information

Registry information

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit all Microsoft Office applications.

  2. Start Registry Editor:

    • In Windows 8 or Windows 8.1, move your mouse to the upper-right corner, click Search, type regedit in the search text box, and then click regedit.exe in the search results.

    • In Windows 7, click Start, type regedit in the Search programs and files text box, and then click regedit.exe in the search results.

  3. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook

  4. On the Edit menu, point to New, and then click Key.

  5. Type EAS, and then press Enter.

  6. On the Edit menu, point to New, and then click DWORD Value.

  7. Type SyncDownloadDupeDetectionEmail, and then press the Enter key.

  8. In the Details pane, right-click SyncDownloadDupeDetectionEmail, and then click Modify.

  9. In the Value data box, type 1, and then click OK.

  10. Exit Registry Editor.

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

How to determine whether my Office installation is Click-to-Run or MSI-based:

  1. Start Microsoft Outlook 2013.

  2. On the File menu, click Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Outlook Click to Run

The screenshot for Outlook MSI

This update contains the files that are listed in the following tables. 32-bit Outlook-x-none.msp file information

File name

File version

File size

Date

Time

Cnfnot32.exe

15.0.4647.1000

152,736

13-May-2015

10:31

Contab32.dll

15.0.4727.1000

134,336

13-May-2015

10:31

Dlgsetp.dll

15.0.4727.1000

94,392

13-May-2015

10:31

Emsmdb32.dll

15.0.4727.1000

2,224,384

13-May-2015

10:31

Envelope.dll

15.0.4727.1000

160,968

13-May-2015

10:31

Exsec32.dll

15.0.4727.1000

308,888

13-May-2015

10:31

Intldate.dll

15.0.4545.1000

80,576

13-May-2015

10:31

Localdv.dll

15.0.4454.1000

36,960

13-May-2015

10:31

Mapiph.dll

15.0.4717.1000

283,880

13-May-2015

10:31

Mapir.dll

15.0.4703.1000

1,261,736

13-May-2015

10:31

Mapir.dll.idx_dll

15.0.4541.1000

104,648

13-May-2015

10:31

Mimedir.dll

15.0.4711.1000

394,392

13-May-2015

10:31

Mspst32.dll

15.0.4727.1000

1,649,912

13-May-2015

10:31

Notes.ico

Not Applicable

2,998

13-May-2015

10:31

Oladd.fae

15.0.4454.1000

97,424

13-May-2015

10:31

Olappt.fae

15.0.4454.1000

91,288

13-May-2015

10:31

Oljrnl.fae

15.0.4454.1000

52,352

13-May-2015

10:31

Olmail.fae

15.0.4507.1000

47,328

13-May-2015

10:31

Olmapi32.dll

15.0.4727.1000

4,072,128

13-May-2015

10:31

Olnote.fae

15.0.4454.1000

40,056

13-May-2015

10:31

Olr.sam

15.0.4454.1000

14,448

13-May-2015

10:31

Oltask.fae

15.0.4727.1000

84,704

13-May-2015

10:31

Omsmain.dll

15.0.4727.1000

751,816

13-May-2015

10:31

Omsxp32.dll

15.0.4727.1000

246,488

13-May-2015

10:31

Outlctl.dll

15.0.4713.1000

125,088

13-May-2015

10:31

Outllibr.dll

15.0.4713.1000

7,411,376

13-May-2015

10:31

Outllibr.rest.idx_dll

15.0.4569.1501

288,968

13-May-2015

10:31

Outlmime.dll

15.0.4727.1000

543,952

13-May-2015

10:31

Outlook.exe

15.0.4727.1000

18,989,736

13-May-2015

10:31

Outlook.hol

Not Applicable

1,285,856

13-May-2015

10:31

Outlph.dll

15.0.4699.1000

313,040

13-May-2015

10:31

Outlrpc.dll

15.0.4454.1000

30,776

13-May-2015

10:31

Outlvba.dll

15.0.4727.1000

58,560

13-May-2015

10:31

Outlvbs.dll

15.0.4727.1000

57,528

13-May-2015

10:31

Outlwvw.dll

15.0.4454.1000

123,968

13-May-2015

10:31

Pstprx32.dll

15.0.4727.1000

1,238,192

13-May-2015

10:31

Recall.dll

15.0.4561.1000

43,184

13-May-2015

10:31

Rm.dll

15.0.4703.1000

75,944

13-May-2015

10:31

Scanpst.exe

15.0.4665.1000

40,160

13-May-2015

10:31

Scnpst32.dll

15.0.4727.1000

455,408

13-May-2015

10:31

Scnpst64.dll

15.0.4727.1000

466,680

13-May-2015

10:31

Scnpst64c.dll

15.0.4727.1000

667,904

13-May-2015

10:31

Sendto.dll

15.0.4454.1000

23,656

13-May-2015

10:31

Transmgr.dll

15.0.4545.1000

112,320

13-May-2015

10:31

64-bit Outlook-x-none.msp file information

File name

File version

File size

Date

Time

Cnfnot32.exe

15.0.4711.1000

226,984

13-May-2015

10:31

Contab32.dll

15.0.4727.1000

181,952

13-May-2015

10:31

Dlgsetp.dll

15.0.4727.1000

130,232

13-May-2015

10:31

Emsmdb32.dll

15.0.4727.1000

2,976,000

13-May-2015

10:31

Envelope.dll

15.0.4727.1000

220,360

13-May-2015

10:31

Exsec32.dll

15.0.4727.1000

422,552

13-May-2015

10:31

Intldate.dll

15.0.4466.1000

96,352

13-May-2015

10:32

Localdv.dll

15.0.4454.1000

39,008

13-May-2015

10:31

Mapiph.dll

15.0.4717.1000

415,968

13-May-2015

10:31

Mapir.dll

15.0.4703.1000

1,261,736

13-May-2015

10:31

Mapir.dll.idx_dll

15.0.4541.1000

104,648

13-May-2015

10:31

Mimedir.dll

15.0.4727.1000

544,416

13-May-2015

10:31

Mspst32.dll

15.0.4727.1000

2,112,760

13-May-2015

10:31

Notes.ico

Not Applicable

2,998

13-May-2015

10:31

Oladd.fae

15.0.4454.1000

131,728

13-May-2015

10:31

Olappt.fae

15.0.4454.1000

121,992

13-May-2015

10:31

Oljrnl.fae

15.0.4454.1000

72,832

13-May-2015

10:31

Olmail.fae

15.0.4454.1000

64,136

13-May-2015

10:31

Olmapi32.dll

15.0.4727.1000

5,554,880

13-May-2015

10:31

Olnote.fae

15.0.4454.1000

54,392

13-May-2015

10:31

Olr.sam

15.0.4454.1000

16,008

13-May-2015

10:31

Oltask.fae

15.0.4727.1000

113,888

13-May-2015

10:31

Omsmain.dll

15.0.4727.1000

1,060,552

13-May-2015

10:31

Omsxp32.dll

15.0.4727.1000

353,496

13-May-2015

10:31

Outlctl.dll

15.0.4713.1000

170,656

13-May-2015

10:31

Outllibr.dll

15.0.4713.1000

7,411,376

13-May-2015

10:31

Outllibr.rest.idx_dll

15.0.4569.1501

288,968

13-May-2015

10:31

Outlmime.dll

15.0.4727.1000

740,560

13-May-2015

10:31

Outlook.exe

15.0.4727.1000

27,092,648

13-May-2015

10:31

Outlook.hol

Not Applicable

1,285,856

13-May-2015

10:31

Outlph.dll

15.0.4699.1000

372,432

13-May-2015

10:31

Outlrpc.dll

15.0.4454.1000

38,984

13-May-2015

10:31

Outlvba.dll

15.0.4727.1000

78,528

13-May-2015

10:31

Outlvbs.dll

15.0.4727.1000

74,424

13-May-2015

10:31

Outlwvw.dll

15.0.4454.1000

125,504

13-May-2015

10:31

Pstprx32.dll

15.0.4727.1000

1,936,560

13-May-2015

10:31

Recall.dll

15.0.4727.1000

61,104

13-May-2015

10:31

Rm.dll

15.0.4725.1000

96,944

13-May-2015

10:31

Scanpst.exe

15.0.4691.1000

46,816

13-May-2015

10:31

Scnpst32.dll

15.0.4727.1000

574,192

13-May-2015

10:31

Scnpst64.dll

15.0.4727.1000

576,248

13-May-2015

10:31

Scnpst64c.dll

15.0.4727.1000

775,424

13-May-2015

10:31

Sendto.dll

15.0.4454.1000

27,216

13-May-2015

10:31

Transmgr.dll

15.0.4454.1000

142,432

13-May-2015

10:31

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.

  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.

  3. In the list of updates, locate and tap or click update KB3054855, and then tap or click Uninstall.

Windows 7

  1. Click Start, and then click Run.

  2. Type Appwiz.cpl, and then click OK.

  3. Click View installed updates.

  4. In the list of updates, locate and click update KB3054855, and then click Uninstall.

References

Learn about the standard terminology that's used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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