Symptoms

Assume that a Microsoft Lync 2013 user is enabled for the remote call control (RCC) feature. The user signs in to a Lync 2013 client. In this situation, the client crashes.

Cause

This issue occurs because Lync 2013 incorrectly handles an internal time-out when it sends the "Call Forwarding" request to the CSTA gateway.

Resolution

To resolve this issue, install the following cumulative update:

2825630 Description of the Lync 2013 update 15.0.4551.1005: November 7, 2013

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×