Symptoms

When you run a Windows Server 2012 R2 virtual machine in Windows Azure, the event log may fill with many event ID 129 events. Event 129 is logged when I/O requests are dropped because of time-out issues.

NoteĀ Event 129 typically means that something is wrong with the disk or that there are faulty logical unit numbers (LUNs). However, inĀ this case, these ID 129 events are harmless.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update in Windows 8.1 or Windows Server 2012 R2, you must first have update 2919355 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Mispace.dll

6.3.9600.17819

1,063,424

03-May-2015

15:04

x86

Mispace.mof

Not Applicable

760,828

19-Aug-2014

22:10

Not Applicable

Mispace_uninstall.mof

Not Applicable

6,710

11-Dec-2013

03:01

Not Applicable

Smphost.dll

6.3.9600.17415

11,776

29-Oct-2014

01:04

x86

Spaceport.inf_loc

Not Applicable

312

22-Aug-2013

11:33

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

06:15

Not Applicable

Spaceport.inf_loc

Not Applicable

312

22-Aug-2013

11:13

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

41,472

29-Oct-2014

06:28

Not Applicable

Spaceport.inf_loc

Not Applicable

350

22-Aug-2013

11:35

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

47,616

29-Oct-2014

06:44

Not Applicable

Spaceport.inf_loc

Not Applicable

364

22-Aug-2013

11:30

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

47,104

29-Oct-2014

06:42

Not Applicable

Spaceport.inf_loc

Not Applicable

332

22-Aug-2013

05:19

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

40,960

29-Oct-2014

03:02

Not Applicable

Spaceport.inf_loc

Not Applicable

412

22-Aug-2013

11:35

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

46,080

29-Oct-2014

06:42

Not Applicable

Spaceport.inf_loc

Not Applicable

336

22-Aug-2013

11:32

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

44,032

29-Oct-2014

06:38

Not Applicable

Spaceport.inf_loc

Not Applicable

368

22-Aug-2013

11:32

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

06:30

Not Applicable

Spaceport.inf_loc

Not Applicable

336

22-Aug-2013

11:33

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

43,008

29-Oct-2014

06:18

Not Applicable

Spaceport.inf_loc

Not Applicable

364

22-Aug-2013

11:34

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

06:20

Not Applicable

Spaceport.inf_loc

Not Applicable

276

22-Aug-2013

11:34

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

32,256

29-Oct-2014

06:25

Not Applicable

Spaceport.inf_loc

Not Applicable

312

22-Aug-2013

11:34

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

31,744

29-Oct-2014

06:26

Not Applicable

Spaceport.inf_loc

Not Applicable

352

22-Aug-2013

11:35

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

41,472

29-Oct-2014

06:39

Not Applicable

Spaceport.inf_loc

Not Applicable

382

22-Aug-2013

11:32

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

44,032

29-Oct-2014

06:38

Not Applicable

Spaceport.inf_loc

Not Applicable

402

22-Aug-2013

11:31

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

43,520

29-Oct-2014

06:50

Not Applicable

Spaceport.inf_loc

Not Applicable

392

22-Aug-2013

11:32

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

06:40

Not Applicable

Spaceport.inf_loc

Not Applicable

402

22-Aug-2013

11:32

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

44,544

29-Oct-2014

06:55

Not Applicable

Spaceport.inf_loc

Not Applicable

372

22-Aug-2013

11:32

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

43,008

29-Oct-2014

06:34

Not Applicable

Spaceport.inf_loc

Not Applicable

360

22-Aug-2013

11:30

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

42,496

29-Oct-2014

06:41

Not Applicable

Spaceport.inf_loc

Not Applicable

354

22-Aug-2013

11:28

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

41,984

29-Oct-2014

06:21

Not Applicable

Spaceport.inf_loc

Not Applicable

270

22-Aug-2013

11:27

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

28,672

29-Oct-2014

06:26

Not Applicable

Spaceport.inf_loc

Not Applicable

306

22-Aug-2013

11:28

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

28,672

29-Oct-2014

06:25

Not Applicable

Spaceport.inf_loc

Not Applicable

306

22-Aug-2013

11:28

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

28,672

29-Oct-2014

06:22

Not Applicable

Spaceport.sys

6.3.9600.17819

362,840

04-May-2015

21:10

x86

For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Mispace.dll

6.3.9600.17819

1,335,296

03-May-2015

15:19

x64

Mispace.mof

Not Applicable

760,828

19-Aug-2014

22:13

Not Applicable

Mispace_uninstall.mof

Not Applicable

6,710

11-Dec-2013

03:01

Not Applicable

Smphost.dll

6.3.9600.17415

13,312

29-Oct-2014

01:27

x64

Spaceport.inf_loc

Not Applicable

312

22-Aug-2013

19:24

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

08:19

Not Applicable

Spaceport.inf_loc

Not Applicable

312

22-Aug-2013

19:15

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

41,472

29-Oct-2014

08:22

Not Applicable

Spaceport.inf_loc

Not Applicable

350

22-Aug-2013

19:39

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

47,616

29-Oct-2014

08:15

Not Applicable

Spaceport.inf_loc

Not Applicable

364

22-Aug-2013

19:23

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

47,104

29-Oct-2014

08:16

Not Applicable

Spaceport.inf_loc

Not Applicable

332

22-Aug-2013

12:34

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

40,960

29-Oct-2014

03:48

Not Applicable

Spaceport.inf_loc

Not Applicable

412

22-Aug-2013

19:39

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

46,080

29-Oct-2014

08:22

Not Applicable

Spaceport.inf_loc

Not Applicable

336

22-Aug-2013

19:27

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

44,032

29-Oct-2014

08:22

Not Applicable

Spaceport.inf_loc

Not Applicable

368

22-Aug-2013

19:24

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

08:35

Not Applicable

Spaceport.inf_loc

Not Applicable

336

22-Aug-2013

19:39

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

43,008

29-Oct-2014

08:26

Not Applicable

Spaceport.inf_loc

Not Applicable

364

22-Aug-2013

19:26

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

08:26

Not Applicable

Spaceport.inf_loc

Not Applicable

276

22-Aug-2013

19:27

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

32,256

29-Oct-2014

08:26

Not Applicable

Spaceport.inf_loc

Not Applicable

312

22-Aug-2013

19:28

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

31,744

29-Oct-2014

08:21

Not Applicable

Spaceport.inf_loc

Not Applicable

352

22-Aug-2013

19:23

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

41,472

29-Oct-2014

08:27

Not Applicable

Spaceport.inf_loc

Not Applicable

382

22-Aug-2013

19:27

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

44,032

29-Oct-2014

08:27

Not Applicable

Spaceport.inf_loc

Not Applicable

402

22-Aug-2013

19:24

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

43,520

29-Oct-2014

08:20

Not Applicable

Spaceport.inf_loc

Not Applicable

392

22-Aug-2013

19:26

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

45,056

29-Oct-2014

08:20

Not Applicable

Spaceport.inf_loc

Not Applicable

402

22-Aug-2013

19:36

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

44,544

29-Oct-2014

08:20

Not Applicable

Spaceport.inf_loc

Not Applicable

372

22-Aug-2013

19:38

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

43,008

29-Oct-2014

08:21

Not Applicable

Spaceport.inf_loc

Not Applicable

360

22-Aug-2013

19:37

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

42,496

29-Oct-2014

08:21

Not Applicable

Spaceport.inf_loc

Not Applicable

354

22-Aug-2013

19:31

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

41,984

29-Oct-2014

08:24

Not Applicable

Spaceport.inf_loc

Not Applicable

270

22-Aug-2013

19:13

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

28,672

29-Oct-2014

08:23

Not Applicable

Spaceport.inf_loc

Not Applicable

306

22-Aug-2013

19:13

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

28,672

29-Oct-2014

08:22

Not Applicable

Spaceport.inf_loc

Not Applicable

306

22-Aug-2013

19:16

Not Applicable

Spaceport.sys.mui

6.3.9600.17415

28,672

29-Oct-2014

08:23

Not Applicable

Spaceport.sys

6.3.9600.17819

415,064

04-May-2015

21:05

x64

Mispace.dll

6.3.9600.17819

1,063,424

03-May-2015

15:04

x86

Mispace.mof

Not Applicable

760,828

19-Aug-2014

22:10

Not Applicable

Mispace_uninstall.mof

Not Applicable

6,710

11-Dec-2013

03:01

Not Applicable

Smphost.dll

6.3.9600.17415

11,776

29-Oct-2014

01:04

x86

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File name

Package_10_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_11_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_12_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_13_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_14_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_15_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_16_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_17_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_18_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_19_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_1_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

4,684

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_20_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_21_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_22_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_23_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_24_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,818

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_25_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,865

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_27_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

8,946

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_28_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

2,046

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_29_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

4,686

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_2_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,975

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_30_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,977

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_31_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_32_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_33_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_34_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_35_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_36_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_37_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_38_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_39_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_3_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,767

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_40_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_41_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_42_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_43_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

Package_44_for_kb3063075~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,769

Date (UTC)

04-May-2015

Time (UTC)

21:19

File name

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

During the cloud platform system (CPS) time frame, a new feature was introduced in the classpnp.sys process. This new feature implements an I/O Control (IOCTL) mechanism to enable upper driver layers to set the I/O time-out value and maximum retry count. Spaceport sets the I/O time-out to 10 seconds and allows for no retry. This policy does not work on VHDs, because these may take more time for I/O completion. This fix restricts the calling IOCTL_STORAGE_DEVICE_ERROR_HANDLING to Bus Type SAS, where the disk manufacturer or product ID is not VHD.

References

Learn about the terminology that Microsoft uses to describe software updates.

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