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Business requirements

Issuing Global CFDI in a scenario of a final consumer sale.

In this case, CFDI is not required, but when the company closes the daily process, it is required to issue a Global CFDI to consolidate all receipts issued to the final consumers in one document of Global CFDI.


This hotfix is intended for the Mexican retail companies and it allows them to perform the following:

  • Create an electronic invoice based on the posted retail statement in the format of Global CFDI (layout 3.3).

  • Use the functionality of Mexican CFDI 3.3, including digital signature and communication with PAC.

The new tab of "Retail" is added on the "Electronic invoice parameters" form where user can specify the default values for some parameters that are used in the format of Global CFDI.

Before creating an electronic invoice, the following should be done:

A new periodic operation is used for generating electronic invoices – menu item "Post CFDI – Electronic invoices" was added to the Retail and Accounts Receivable modules.

It's possible to run this periodic operation for a particular statement, or for all posted statements that were not handled earlier. In this case, filter by statement should be blank.

While posting a retail statement, the system generates and posts sales orders, payment journals. And then it settles invoices with payments automatically. All this data will be excluded from any other kind of CFDI document, because it's already included in a Global CFDI.

To view all electronic invoices created before, you should switch to the new tab of "Retail" on the "CFDI – Electronic invoices" form from the Retail or Accounts Receivable module.

Sales receipts and return receipts are the base for creating lines in the xml-file associated with an electronic invoice. System collects return receipts in a separate electronic invoice and marks it with value "Yes" in the "Return" attribute .

All further workflow including communication with a service provider, printing form output and manual functions is the same as for the CFDI  Invoice (KB4019752).

Hotfix information

How to obtain the Microsoft Dynamics AX updates files

This update is available for manual download and installation from the Microsoft Download Center.

The hotfix also contains a binary part. For more details about installation of binary packages read the instruction Install deployable packages from the command line.

A link to download the binary update and the installation instructions are described in the KB4053779.


You must have the following products installed to apply this hotfix:

  • Microsoft Dynamics AX 2012 R3

  • KB4019752 (This hotfix enables the layout version 3.3 for CFDI Invoice.)

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:



In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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