Symptoms

Consider the following scenario:

  • On a computer that's running Windows 8.1, you install an Ethernet network adapter.

  • You connect the network adapter to a switch that does not connect to Internet. (You intend to have a link but no connectivity.)

  • You change the hidden characteristics of the network adapter.


In this scenario, the network adapter is still displayed on the taskbar and in the View Available Networks UI (VAN UI).

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must first have update 2919355 installed on the Windows 8.1-based computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows 8.1

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Mrmcorer.dll

6.3.9600.17485

790,528

10-Nov-2014

00:48

x86

Dot3mm.dll

6.3.9600.17485

129,024

10-Nov-2014

01:56

x86

Networkstatus.dll

6.3.9600.17485

82,432

10-Nov-2014

00:59

x86

Settingshandlers.dll

6.3.9600.17485

2,241,024

10-Nov-2014

00:46

x86

Windows.ui.settingshandlers.pri

Not Applicable

121,176

24-Jul-2014

07:03

Not Applicable

For all supported x64-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Mrmcorer.dll

6.3.9600.17485

1,091,072

10-Nov-2014

00:58

x64

Dot3mm.dll

6.3.9600.17485

149,504

10-Nov-2014

02:35

x64

Networkstatus.dll

6.3.9600.17485

108,032

10-Nov-2014

01:10

x64

Settingshandlers.dll

6.3.9600.17485

2,819,584

10-Nov-2014

00:51

x64

Windows.ui.settingshandlers.pri

Not Applicable

121,176

24-Jul-2014

07:09

Not Applicable

Mrmcorer.dll

6.3.9600.17485

790,528

10-Nov-2014

00:48

x86

For all supported ARM-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Mrmcorer.dll

6.3.9600.17485

649,216

10-Nov-2014

00:32

Not Applicable

Dot3mm.dll

6.3.9600.17485

124,928

10-Nov-2014

01:28

Not Applicable

Networkstatus.dll

6.3.9600.17485

71,168

10-Nov-2014

00:46

Not Applicable

Settingshandlers.dll

6.3.9600.17485

2,129,408

10-Nov-2014

00:34

Not Applicable

Windows.ui.settingshandlers.pri

Not Applicable

121,176

23-Aug-2014

04:27

Not Applicable

Additional file information for Windows 8.1

Additional files for all supported x86-based versions of Windows 8.1

File name

X86_05162402c7972f372ce35d5ad82af5fb_31bf3856ad364e35_6.3.9600.17485_none_f36898a03f8f0964.manifest

File version

Not Applicable

File size

701

Date (UTC)

10-Nov-2014

Time (UTC)

09:04

Platform

Not Applicable

File name

X86_36216aec495a5e07d0f7c71d8a276931_31bf3856ad364e35_6.3.9600.17485_none_d18ca2c5960d1f7a.manifest

File version

Not Applicable

File size

719

Date (UTC)

10-Nov-2014

Time (UTC)

09:04

Platform

Not Applicable

File name

X86_a02b568921110d0db402fea94a6749a3_31bf3856ad364e35_6.3.9600.17485_none_2348ad51880279b8.manifest

File version

Not Applicable

File size

715

Date (UTC)

10-Nov-2014

Time (UTC)

09:04

Platform

Not Applicable

File name

X86_df42e1ed9455c09f845ba1152dc406a2_31bf3856ad364e35_6.3.9600.17485_none_275826f387a11179.manifest

File version

Not Applicable

File size

694

Date (UTC)

10-Nov-2014

Time (UTC)

09:04

Platform

Not Applicable

File name

X86_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.17485_none_801f5a2a7d7db020.manifest

File version

Not Applicable

File size

135,850

Date (UTC)

10-Nov-2014

Time (UTC)

03:23

Platform

Not Applicable

File name

X86_microsoft-windows-dot3mm_31bf3856ad364e35_6.3.9600.17485_none_bd7a3afb70e21085.manifest

File version

Not Applicable

File size

6,298

Date (UTC)

10-Nov-2014

Time (UTC)

03:21

Platform

Not Applicable

File name

X86_microsoft-windows-networkstatus_31bf3856ad364e35_6.3.9600.17485_none_a844b7ae4cad21ed.manifest

File version

Not Applicable

File size

6,660

Date (UTC)

10-Nov-2014

Time (UTC)

03:21

Platform

Not Applicable

File name

X86_microsoft-windows-s..gs-settingshandlers_31bf3856ad364e35_6.3.9600.17485_none_eec651507a67f8b8.manifest

File version

Not Applicable

File size

7,854

Date (UTC)

10-Nov-2014

Time (UTC)

03:22

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 8.1

File name

Amd64_0324a149e39e43777639deb5239d01a4_31bf3856ad364e35_6.3.9600.17485_none_eab5f910083dc78a.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Nov-2014

Time (UTC)

09:34

Platform

Not Applicable

File name

Amd64_66e6a1e048d3f3386b1ee10eeae3ac4d_31bf3856ad364e35_6.3.9600.17485_none_2e2ae9fc16112268.manifest

File version

Not Applicable

File size

698

Date (UTC)

10-Nov-2014

Time (UTC)

09:34

Platform

Not Applicable

File name

Amd64_8acc3496661b72e75b86ffd27136ff0e_31bf3856ad364e35_6.3.9600.17485_none_5cc1e3cb63bdcd62.manifest

File version

Not Applicable

File size

705

Date (UTC)

10-Nov-2014

Time (UTC)

09:34

Platform

Not Applicable

File name

Amd64_a02b568921110d0db402fea94a6749a3_31bf3856ad364e35_6.3.9600.17485_none_7f6748d5405feaee.manifest

File version

Not Applicable

File size

717

Date (UTC)

10-Nov-2014

Time (UTC)

09:34

Platform

Not Applicable

File name

Amd64_d0541434eba02e5d8c126652fa75ca2b_31bf3856ad364e35_6.3.9600.17485_none_e67bd723909db6a3.manifest

File version

Not Applicable

File size

719

Date (UTC)

10-Nov-2014

Time (UTC)

09:34

Platform

Not Applicable

File name

Amd64_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.17485_none_dc3df5ae35db2156.manifest

File version

Not Applicable

File size

135,854

Date (UTC)

10-Nov-2014

Time (UTC)

04:02

Platform

Not Applicable

File name

Amd64_microsoft-windows-dot3mm_31bf3856ad364e35_6.3.9600.17485_none_1998d67f293f81bb.manifest

File version

Not Applicable

File size

6,302

Date (UTC)

10-Nov-2014

Time (UTC)

04:02

Platform

Not Applicable

File name

Amd64_microsoft-windows-networkstatus_31bf3856ad364e35_6.3.9600.17485_none_04635332050a9323.manifest

File version

Not Applicable

File size

6,664

Date (UTC)

10-Nov-2014

Time (UTC)

04:02

Platform

Not Applicable

File name

Amd64_microsoft-windows-s..gs-settingshandlers_31bf3856ad364e35_6.3.9600.17485_none_4ae4ecd432c569ee.manifest

File version

Not Applicable

File size

7,858

Date (UTC)

10-Nov-2014

Time (UTC)

04:02

Platform

Not Applicable

File name

X86_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.17485_none_801f5a2a7d7db020.manifest

File version

Not Applicable

File size

135,850

Date (UTC)

10-Nov-2014

Time (UTC)

03:23

Additional files for all supported ARM-based versions of Windows 8.1

File name

Arm_0b958fc9815daadb0137f061d7b3de9f_31bf3856ad364e35_6.3.9600.17485_none_8d89563a56f97aa4.manifest

File version

Not Applicable

File size

719

Date (UTC)

10-Nov-2014

Time (UTC)

09:06

Platform

Not Applicable

File name

Arm_e16639ea875e61dbd50fa155644dffaf_31bf3856ad364e35_6.3.9600.17485_none_72180721b4f655e6.manifest

File version

Not Applicable

File size

694

Date (UTC)

10-Nov-2014

Time (UTC)

09:06

Platform

Not Applicable

File name

Arm_e6781ee566e2a9b3e2fba6adc51cd69b_31bf3856ad364e35_6.3.9600.17485_none_6c3d66d55566e952.manifest

File version

Not Applicable

File size

715

Date (UTC)

10-Nov-2014

Time (UTC)

09:06

Platform

Not Applicable

File name

Arm_ecfd39a1d5ed58f12564e88ed327a4f8_31bf3856ad364e35_6.3.9600.17485_none_38aeffc2d58e189e.manifest

File version

Not Applicable

File size

701

Date (UTC)

10-Nov-2014

Time (UTC)

09:06

Platform

Not Applicable

File name

Arm_microsoft-windows-c..t-resources-mrmcore_31bf3856ad364e35_6.3.9600.17485_none_8021cc827d7acee6.manifest

File version

Not Applicable

File size

135,850

Date (UTC)

10-Nov-2014

Time (UTC)

02:23

Platform

Not Applicable

File name

Arm_microsoft-windows-dot3mm_31bf3856ad364e35_6.3.9600.17485_none_bd7cad5370df2f4b.manifest

File version

Not Applicable

File size

6,298

Date (UTC)

10-Nov-2014

Time (UTC)

02:21

Platform

Not Applicable

File name

Arm_microsoft-windows-networkstatus_31bf3856ad364e35_6.3.9600.17485_none_a8472a064caa40b3.manifest

File version

Not Applicable

File size

6,660

Date (UTC)

10-Nov-2014

Time (UTC)

02:21

Platform

Not Applicable

File name

Arm_microsoft-windows-s..gs-settingshandlers_31bf3856ad364e35_6.3.9600.17485_none_eec8c3a87a65177e.manifest

File version

Not Applicable

File size

7,854

Date (UTC)

10-Nov-2014

Time (UTC)

02:22

Platform

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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