This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

Assume that you have a customer who has a negative balance in Microsoft Dynamics NAV 2009. When you run the Statement report (116) for the customer in the RoleTailored client (RTC), the balance is not displayed. However, when you run the Statement report (116) in classic client, the balance is displayed correctly.This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next Microsoft Dynamics NAV version that contains this hotfix. Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.To implement this hotfix, you must have a developer license.We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers. To resolve this problem, change the code in the SkipReversedUnapplied function in the Statement report (116) as follows: Existing code 1

...<Report xmlns="http://schemas.microsoft.com/sqlserver/reporting/2005/01/reportdefinition" xmlns:rd="http://schemas.microsoft.com/SQLServer/reporting/reportdesigner"><Body><Height>6.24199cm</Height><ReportItems><List Name="list1"><Grouping Name="list1_Details_Group"><GroupExpressions><GroupExpression>=Fields!Customer_No_.Value</GroupExpression></GroupExpressions><PageBreakAtEnd>true</PageBreakAtEnd>...

Replacement code 1

...<Report xmlns="http://schemas.microsoft.com/sqlserver/reporting/2005/01/reportdefinition" xmlns:rd="http://schemas.microsoft.com/SQLServer/reporting/reportdesigner"><Body><Height>6.24199cm</Height><ReportItems><List Name="list1">// Add the following line.<DataSetName>DataSet_Result</DataSetName><Grouping Name="list1_Details_Group"><GroupExpressions><GroupExpression>=Fields!Customer_No_.Value</GroupExpression></GroupExpressions><PageBreakAtEnd>true</PageBreakAtEnd>...

Existing code 2

...<Table Name="Table1"><DataSetName>DataSet_Result</DataSetName><Details><TableRows><TableRow>// Delete the following line.<Height>0.423cm</Height><TableCells><TableCell><ReportItems><Textbox Name="textbox81"><CanGrow>true</CanGrow>...

Replacement code 2

...<Table Name="Table1"><DataSetName>DataSet_Result</DataSetName><Details><TableRows><TableRow>// Add the following line.<Height>0.44444cm</Height><TableCells><TableCell><ReportItems><Textbox Name="textbox81"><CanGrow>true</CanGrow>...

Existing code 3

...</TableRow></TableRows></Details><Filters><Filter>// Delete the following line.<FilterExpression>=Fields!EntriesExists.Value OR Fields!StartBalance.Value>0</FilterExpression><FilterValues><FilterValue>=TRUE</FilterValue></FilterValues><Operator>Equal</Operator></Filter>...

Replacement code 3

...</TableRow></TableRows></Details><Filters><Filter>// Add the following line.<FilterExpression>=Fields!EntriesExists.Value OR Abs(Fields!StartBalance.Value)>0</FilterExpression><FilterValues><FilterValue>=TRUE</FilterValue></FilterValues><Operator>Equal</Operator></Filter>...

Existing code 4

...</Filters><Header><RepeatOnNewPage>true</RepeatOnNewPage><TableRows><TableRow>// Delete the following line.<Height>0.423cm</Height><TableCells><TableCell><ReportItems><Textbox Name="textbox15"><Style>...

Replacement code 4

...</Filters><Header><RepeatOnNewPage>true</RepeatOnNewPage><TableRows><TableRow>// Add the following line.<Height>0.44444cm</Height><TableCells><TableCell><ReportItems><Textbox Name="textbox15"><Style>...

Existing code 5

...</TableCell></TableCells></TableRow></TableRows></Header>// Delete the following line.<Height>2.115cm</Height><TableColumns><TableColumn><Width>2.21855cm</Width></TableColumn><TableColumn>...

Replacement code 5

...</TableCell></TableCells></TableRow></TableRows></Header>// Add the following line.<Height>2.20076cm</Height><TableColumns><TableColumn><Width>2.21855cm</Width></TableColumn><TableColumn>...

Existing code 6

...<Width>2.21855cm</Width></TableColumn></TableColumns><TableGroups><TableGroup>// Delete the following lines.<Footer><TableRows><TableRow><Height>0.423cm</Height>// End of the lines.<TableCells><TableCell><ReportItems><Textbox Name="textbox18"><Style>...

Replacement code 6

...<Width>2.21855cm</Width></TableColumn></TableColumns><TableGroups><TableGroup>// Add the following lines.<Grouping Name="Table1_CurrencyGroup1"><GroupExpressions><GroupExpression>=Fields!CurrencyCode3.Value</GroupExpression></GroupExpressions></Grouping></TableGroup><TableGroup><Footer><TableRows><TableRow><Height>0.44444cm</Height>// End of the lines.<TableCells><TableCell><ReportItems><Textbox Name="textbox18"><Style>...

Existing code 7

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Delete the following line.<Textbox Name="textbox28"><Style><FontSize>7pt</FontSize><FontWeight>700</FontWeight><PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft>...

Replacement code 7

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Add the following lines.<Textbox Name="textbox30"><CanGrow>true</CanGrow>// End of the lines.<Style><FontSize>7pt</FontSize><FontWeight>700</FontWeight><PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft>...

Existing code 8

...<FontWeight>700</FontWeight><PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop>// Delete the following lines.<TextAlign>Right</TextAlign><VerticalAlign>Middle</VerticalAlign></Style><Value /><ZIndex>10</ZIndex><rd:DefaultName>textbox28</rd:DefaultName>// End of the lines.</Textbox></ReportItems></TableCell><TableCell><ReportItems>...

Replacement code 8

...<FontWeight>700</FontWeight><PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop>// Add the following lines.</Style><Value /><rd:DefaultName>textbox30</rd:DefaultName>// End of the lines.</Textbox></ReportItems></TableCell><TableCell><ReportItems>...

Existing code 9

...<PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop><TextAlign>Right</TextAlign><VerticalAlign>Middle</VerticalAlign></Style>// Delete the following line.<Value>="Total " &Fields!DtlEntries_CurrencyCode3.Value</Value><ZIndex>9</ZIndex><rd:DefaultName>textbox29</rd:DefaultName></Textbox></ReportItems></TableCell>...

Replacement code 9

...<PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop><TextAlign>Right</TextAlign><VerticalAlign>Middle</VerticalAlign></Style>// Add the following line.<Value>="Total " &Fields!CurrencyCode3.Value</Value><ZIndex>9</ZIndex><rd:DefaultName>textbox29</rd:DefaultName></Textbox></ReportItems></TableCell>...

Existing code 10

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Delete the following lines.<Textbox Name="textbox30"><CanGrow>true</CanGrow><Style><FontSize>7pt</FontSize><FontWeight>700</FontWeight><Format>=Fields!CustBalanceFormat.Value</Format><PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop><TextAlign>Right</TextAlign><VerticalAlign>Middle</VerticalAlign></Style><Value>=Last(Fields!CustBalance.Value)</Value><ZIndex>8</ZIndex><rd:DefaultName>textbox30</rd:DefaultName>// End of the lines.</Textbox></ReportItems></TableCell></TableCells></TableRow>

Replacement code 10

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Add the following lines.<Textbox Name="textbox43"><CanGrow>true</CanGrow><Style><FontSize>7pt</FontSize><Format>=Switch(Fields!CustBalance.Value <> 0 ,Last(Fields!CustBalanceFormat.Value),Fields!StartBalance.Value <> 0,Fields!StartBalanceFormat.Value)</Format><PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style><Value>=Switch(Fields!CustBalance.Value <> 0 ,Last(Fields!CustBalance.Value),Fields!StartBalance.Value <> 0,Fields!StartBalance.Value)</Value><rd:DefaultName>textbox43</rd:DefaultName>// End of the lines.</Textbox></ReportItems></TableCell></TableCells></TableRow>...

Existing code 11

...</TableCells></TableRow></TableRows></Footer><Grouping Name="Table1_CurrencyGroup">// Delete the following lines.<Filters><Filter><FilterExpression>=Fields!DtldCustLedgEntries__Document_No__.Value</FilterExpression><FilterValues><FilterValue /></FilterValues><Operator>NotEqual</Operator></Filter></Filters>// End of the lines.<GroupExpressions><GroupExpression>=Fields!DtldCustLedgEntries__Currency_Code_.Value</GroupExpression></GroupExpressions></Grouping><Header>...

Replacement code 11

...</TableCells></TableRow></TableRows></Footer><Grouping Name="Table1_CurrencyGroup"><GroupExpressions><GroupExpression>=Fields!DtldCustLedgEntries__Currency_Code_.Value</GroupExpression></GroupExpressions></Grouping><Header>...

Existing code 12

...</ReportItems></TableCell></TableCells></TableRow><TableRow>// Delete the following line.<Height>0.423cm</Height><TableCells><TableCell><ReportItems><Textbox Name="textbox7"><Style>...

Replacement code 12

...</ReportItems></TableCell></TableCells></TableRow><TableRow>// Add the following line.<Height>0.44444cm</Height><TableCells><TableCell><ReportItems><Textbox Name="textbox7"><Style>...

Existing code 13

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Delete the following lines.<Textbox Name="textbox43"><Style><FontSize>7pt</FontSize>// End of the lines.<PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style>...

Replacement code 13

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Add the following lines.<Textbox Name="textbox47"><CanGrow>true</CanGrow><Style>// End of the lines.<PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style>...

Existing code 14

...<PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style><Value />// Delete the following lines.<ZIndex>18</ZIndex><rd:DefaultName>textbox43</rd:DefaultName>// End of the lines.</Textbox></ReportItems></TableCell><TableCell><ReportItems>...

Replacement code 14

...<PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style><Value />// Add the following line.<rd:DefaultName>textbox47</rd:DefaultName></Textbox></ReportItems></TableCell><TableCell><ReportItems>...

Existing code 15

...</TableRow></TableRows></Header></TableGroup></TableGroups>// Delete the following lines.</Table></ReportItems><Top>0.31746cm</Top><Width>17.25142cm</Width>// End of the lines.<ZIndex>2</ZIndex></List><Table Name="table5"><DataSetName>DataSet_Result</DataSetName><Header>...

Replacement code 15

...</TableRow></TableRows></Header></TableGroup></TableGroups>// Add the following lines.<Width>6.79275in</Width></Table></ReportItems><Top>0.31746cm</Top>// End of the lines.<ZIndex>2</ZIndex></List><Table Name="table5"><DataSetName>DataSet_Result</DataSetName><Header>...

Existing code 16

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Delete the following lines.<Textbox Name="textbox159"><Style><FontSize>7pt</FontSize><FontWeight>700</FontWeight>// End of the lines.<PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style>

Replacement code 16

...</Textbox></ReportItems></TableCell><TableCell><ReportItems>// Add the following lines.<Textbox Name="textbox48"><CanGrow>true</CanGrow><Style>// End of the lines.<PaddingBottom>2pt</PaddingBottom><PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style>...

Existing code 17

...<PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style><Value />// Delete the following lines.<ZIndex>24</ZIndex><rd:DefaultName>textbox159</rd:DefaultName>// End of the lines.</Textbox></ReportItems></TableCell></TableCells></TableRow>...

Replacement code 17

...<PaddingLeft>2pt</PaddingLeft><PaddingRight>2pt</PaddingRight><PaddingTop>2pt</PaddingTop></Style><Value />// Add the following line.<rd:DefaultName>textbox48</rd:DefaultName></Textbox></ReportItems></TableCell></TableCells></TableRow>...

Existing code 18

...</TableColumns><Top>4.12699cm</Top><Width>15.26167cm</Width></Table></ReportItems>// Delete the following line.<Width>18.04512cm</Width></List></ReportItems></Body><BottomMargin>2cm</BottomMargin><Code>Public Function BlankZero(ByVal Value As Decimal)...

Replacement code 18

...</TableColumns><Top>4.12699cm</Top><Width>15.26167cm</Width></Table></ReportItems></List></ReportItems></Body><BottomMargin>2cm</BottomMargin><Code>Public Function BlankZero(ByVal Value As Decimal)...

Existing code 19

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>3.807cm</Top><Value>=Code.GetData(7,3)</Value><ZIndex>25</ZIndex></Textbox><Textbox Name="CustAddr_6_11"><Height>0.423cm</Height><Style>...

Replacement code 19

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>3.807cm</Top><Value>=Code.GetData(7,3)</Value>// Add the following line.<Width>1.65375in</Width><ZIndex>25</ZIndex></Textbox><Textbox Name="CustAddr_6_11"><Height>0.423cm</Height><Style>...

Existing code 20

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>4.23cm</Top><Value>=Code.GetData(8,3)</Value><ZIndex>23</ZIndex></Textbox><Textbox Name="CompanyInfo__VAT_Registration_No__11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Replacement code 20

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>4.23cm</Top><Value>=Code.GetData(8,3)</Value>// Add the following line.<Width>1.65375in</Width><ZIndex>23</ZIndex></Textbox><Textbox Name="CompanyInfo__VAT_Registration_No__11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Existing code 21

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>4.653cm</Top><Value>=Code.GetData(9,3)</Value><ZIndex>22</ZIndex></Textbox><Textbox Name="CompanyInfo__Giro_No__11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Replacement code 21

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>4.653cm</Top><Value>=Code.GetData(9,3)</Value>// Add the following line.<Width>1.65375in</Width><ZIndex>22</ZIndex></Textbox><Textbox Name="CompanyInfo__Giro_No__11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Existing code 22

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>5.076cm</Top><Value>=Code.GetData(10,3)</Value><ZIndex>21</ZIndex></Textbox><Textbox Name="CompanyInfo__Bank_Name_11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Replacement code 22

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>5.076cm</Top><Value>=Code.GetData(10,3)</Value>// Add the following line.<Width>1.65375in</Width><ZIndex>21</ZIndex></Textbox><Textbox Name="CompanyInfo__Bank_Name_11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Existing code 23

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>5.499cm</Top><Value>=Code.GetData(11,3)</Value><ZIndex>20</ZIndex></Textbox><Textbox Name="CompanyInfo__Bank_Account_No__11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Replacement code 23

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>5.499cm</Top><Value>=Code.GetData(11,3)</Value>// Add the following line.<Width>1.65375in</Width><ZIndex>20</ZIndex></Textbox><Textbox Name="CompanyInfo__Bank_Account_No__11"><Height>0.423cm</Height><Left>14.05605cm</Left>...

Existing code 24

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>5.922cm</Top><Value>=Code.GetData(12,3)</Value><ZIndex>19</ZIndex></Textbox><Textbox Name="CustAddr_10_11"><Height>0.423cm</Height><Left>2.31cm</Left>...

Replacement code 24

...<FontSize>7pt</FontSize><VerticalAlign>Middle</VerticalAlign></Style><Top>5.922cm</Top><Value>=Code.GetData(12,3)</Value>// Add the following line.<Width>1.65375in</Width><ZIndex>19</ZIndex></Textbox><Textbox Name="CustAddr_10_11"><Height>0.423cm</Height><Left>2.31cm</Left>...

Existing code 25

...</ReportItems></PageHeader><PageHeight>29.7cm</PageHeight><PageWidth>21cm</PageWidth><TopMargin>2cm</TopMargin>// Delete the following line.<Width>18.25605cm</Width><rd:DrawGrid>true</rd:DrawGrid><rd:ReportID>0cf80e7c-8d6e-450a-8c70-f965a950f850</rd:ReportID><rd:SnapToGrid>true</rd:SnapToGrid></Report>END_OF_RDLDatA...

Replacement code 25

...</ReportItems></PageHeader><PageHeight>29.7cm</PageHeight><PageWidth>21cm</PageWidth><TopMargin>2cm</TopMargin>// Add the following line.<Width>19.46997cm</Width><rd:DrawGrid>true</rd:DrawGrid><rd:ReportID>0cf80e7c-8d6e-450a-8c70-f965a950f850</rd:ReportID><rd:SnapToGrid>true</rd:SnapToGrid></Report>END_OF_RDLDatA...

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.