If you see the error message that your OneDrive personal vault isn’t up to date, follow these steps to unlock it and get up to date again.
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Unlock your OneDrive Personal Vault.
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Make sure you close any files stored in your Personal Vault.
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Wait for sync to complete. You may see this sync icon
Tip: If you have a lot of large files, extend the time before Vault locks by selecting
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Once sync is complete
Need more help?
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Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. |
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Admins Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. |
