Symptoms
Assume that a third-party firewall is installed and registered by using Windows Firewall to take ownership of Firewall policy management. Remote Windows Management Instrumentation (WMI) connections are blocked even though the third-party firewall that owns the policy is configured to allow the connections.Â
This issue occurs in the following operating systems:-
Windows 10
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Windows 8.1
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Windows Server 2012 R2
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Windows Embedded 8
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Windows Server 2012
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Windows 7 Service Pack 1 (SP1)
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Windows Server 2008 R2 SP1
Cause
This issue occurs because the DCOM API doesn't honor the third-party firewall when it queries the firewall settings.
Workaround
To work around this issue, run the following command at a command prompt to enable WMI traffic:
netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yes
Status
Microsoft has confirmed that this is an issue in the Microsoft products that are listed in the "Applies to" section.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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Applies to
This article applies to the the following:
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Windows 10
-
Windows 8.1
-
Windows Server 2012 R2
-
Windows Embedded 8
-
Windows Server 2012
-
Windows 7 Service Pack 1
-
Windows Server 2008 R2 Service Pack 1