Symptoms

When you try to print a custom or customized report that uses Crystal Parameters in Microsoft Dynamics SL 2011, you receive one of the following errors:


Error Message 1:

ROI.EXE has stopped working



Error Message 2:

System Message 6201 - "Report execution failed. Error = 56029, Error Printing Report, Missing parameter values."


Cause

The report uses Crystal Parameters which is not officially supported in Microsoft Dynamics SL. 

Resolution

Resolution 1

Click the Print Preview button instead of the Print button. This could let the crystal parameters work in some cases.

Resolution 2

Consider using the Options tab on ROI instead of Crystal Parameters. For more information about how to use the Options tab in a custom report, see KB 924719.


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