Symptoms

This issue occurs because a .hist file that’s located under the C:\Users\ %UserProfile%\AppData\Local\Micros­oft\Office\15.0\Lync\%sip_user@company.co­m%\HistorySpooler folder is corrupted.

Resolution

To fix this issue, install the April 4, 2017, update (KB3178731) for Microsoft Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.