Skype for Business on Mac user's latest photo can't be seen until signing in to a Windows client in Skype for Business Server 2019 and 2015

Support

Hello,

Select a different account.

You have multiple accounts

Choose the account you want to sign in with.

Applies To

Skype for Business Server 2015 Skype for Business Server 2019

Symptoms

In Microsoft Skype for Business Server 2019 or Skype for Business Server 2015, a Skype for Business on Mac user updates his profile picture, but other users can't see it. After the Mac user signs in to a Skype for Business for Window client, other users can see his latest photo.

Resolution

To fix this issue, install one of the following updates:

For Skype for Business Server 2019, install the December 2019 cumulative update 7.0.2046.151 for Skype for Business Server 2019, Core Components.
For Skype for Business Server 2015, install the July 2019 cumulative update 6.0.9319.559 for Skype for Business Server 2015, Web Components Server.