Symptoms

Consider the following scenario:

  • You have a computer that is running one of the following operating systems:

    • Windows Vista

    • Windows Server 2008

    • Windows 7

    • Windows Server 2008 R2

  • The SetFileIoOverlappedRange function is called when another I/O operation is using the memory range that is specified in the SetFileIoOverlappedRange function.

    For example, you create a new database in SQL Server, and you enable the Lock Pages in Memory permission in the database.

In this scenario, data corruption occurs in the first byte of a memory page in the specified memory range.

Resolution

Update information

How to obtain this update

Note x86-based equivalent to 32-bit and x64-based equivalent to 64-bit.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008

Download Download the update package now.

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Vista

Download Download the update package now.

All supported x86-based versions of Windows Vista

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported x86-based versions of Windows Server 2008

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running one of the following operating systems:

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    18xxx

    Windows Vista and Windows Server 2008

    SP2

    GDR

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Ntkrnlpa.exe

6.0.6002.18595

3,602,816

06-Mar-2012

06:39

x86

Ntoskrnl.exe

6.0.6002.18595

3,550,080

06-Mar-2012

06:39

x86

Ntkrnlpa.exe

6.0.6002.22811

3,603,840

06-Mar-2012

06:39

x86

Ntoskrnl.exe

6.0.6002.22811

3,552,640

06-Mar-2012

06:39

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Ntoskrnl.exe

6.0.6002.18595

4,699,520

06-Mar-2012

06:44

x64

Ntoskrnl.exe

6.0.6002.22811

4,687,744

06-Mar-2012

06:44

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ntoskrnl.exe

6.0.6002.18595

9,475,456

06-Mar-2012

06:29

IA-64

Ntoskrnl.exe

6.0.6002.22811

9,468,288

06-Mar-2012

06:29

IA-64

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Ntkrnlpa.exe

6.1.7600.16973

3,958,128

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7600.16973

3,902,320

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7600.21163

3,971,440

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7600.21163

3,915,632

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7601.17790

3,968,368

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7601.17790

3,913,072

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7601.21936

3,972,464

06-Mar-2012

05:41

x86

Ntoskrnl.exe

6.1.7601.21936

3,916,656

06-Mar-2012

05:41

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ntoskrnl.exe

6.1.7600.16973

5,504,880

06-Mar-2012

06:43

x64

Ntoskrnl.exe

6.1.7600.21163

5,473,136

06-Mar-2012

06:51

x64

Ntoskrnl.exe

6.1.7601.17790

5,559,152

06-Mar-2012

06:53

x64

Ntoskrnl.exe

6.1.7601.21936

5,561,200

06-Mar-2012

06:30

x64

Ntkrnlpa.exe

6.1.7600.16973

3,958,128

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7600.16973

3,902,320

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7600.21163

3,971,440

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7600.21163

3,915,632

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7601.17790

3,968,368

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7601.17790

3,913,072

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7601.21936

3,972,464

06-Mar-2012

05:41

x86

Ntoskrnl.exe

6.1.7601.21936

3,916,656

06-Mar-2012

05:41

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ntoskrnl.exe

6.1.7600.16973

11,177,840

06-Mar-2012

05:45

IA-64

Ntoskrnl.exe

6.1.7600.21163

11,142,512

06-Mar-2012

05:42

IA-64

Ntoskrnl.exe

6.1.7601.17790

11,121,008

06-Mar-2012

05:29

IA-64

Ntoskrnl.exe

6.1.7601.21936

11,130,224

06-Mar-2012

05:38

IA-64

Ntkrnlpa.exe

6.1.7600.16973

3,958,128

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7600.16973

3,902,320

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7600.21163

3,971,440

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7600.21163

3,915,632

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7601.17790

3,968,368

06-Mar-2012

05:59

x86

Ntoskrnl.exe

6.1.7601.17790

3,913,072

06-Mar-2012

05:59

x86

Ntkrnlpa.exe

6.1.7601.21936

3,972,464

06-Mar-2012

05:41

x86

Ntoskrnl.exe

6.1.7601.21936

3,916,656

06-Mar-2012

05:41

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the SetFileIoOverlappedRange function, visit the following Microsoft website:

General information about the SetFileIoOverlappedRange functionFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


You may also encounter the following issues when you try to install this update:

  • The update installation fails.

  • The system keeps reminding you to install this update although you already installed it.

  • The desktop does not load.

If you encounter one if the issues mentioned above, you may try the following methods.

Click here to view or hide detailed information

Method 1: Reset Windows Update components and then try updating your computer


To reset the Windows Update components automatically, click the
Fix itbutton or link. Click
Runin the
File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this Fix it Solution has two modes Default and Aggressive. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you ru it in Aggressive mode.





Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
For more information about how to reset Windows Update components, visit the following Microsoft Website:

971058 How do I reset Windows Update components?

Method 2: Manually download the update from the download link and then install it in clean boot mode

We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To enter clean boot mode on a computer, follow these steps:

  1. Click Start, type msconfig in the Start Search box, and then press ENTER.

  2. If you are prompted for an administrator password or for confirmation, type the password or click Continue.

  3. On the General tab, click Selective Startup.

  4. Under Selective Startup, clear the Load Startup Items check box.

  5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

  6. Click OK.

  7. When you are prompted, click Restart.

  8. Try update your computer again.

For more information about this method, visit the following Microsoft Website:

331796 Perform a clean startup to determine whether background programs are interfering with your game or program

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.18595_none_6dba94deb18dcaf0.manifest

File version

Not applicable

File size

18,682

Date (UTC)

06-Mar-2012

Time (UTC)

06:50

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22811_none_6e96b3adca6e2024.manifest

File version

Not applicable

File size

18,682

Date (UTC)

06-Mar-2012

Time (UTC)

06:50

Platform

Not applicable

File name

X86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.0.6002.18484_none_8591fa8d2bcba31b.manifest

File version

Not applicable

File size

7,654

Date (UTC)

17-Jun-2011

Time (UTC)

17:51

Platform

Not applicable

File name

X86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.0.6002.22811_none_86644ba044b32abe.manifest

File version

Not applicable

File size

7,654

Date (UTC)

05-Mar-2012

Time (UTC)

16:30

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.18595_none_c9d9306269eb3c26.manifest

File version

Not applicable

File size

17,282

Date (UTC)

06-Mar-2012

Time (UTC)

06:50

Platform

Not applicable

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22811_none_cab54f3182cb915a.manifest

File version

Not applicable

File size

17,282

Date (UTC)

06-Mar-2012

Time (UTC)

06:50

Platform

Not applicable

File name

Amd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.0.6002.18484_none_e1b09610e4291451.manifest

File version

Not applicable

File size

7,656

Date (UTC)

17-Jun-2011

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.0.6002.22811_none_e282e723fd109bf4.manifest

File version

Not applicable

File size

7,656

Date (UTC)

05-Mar-2012

Time (UTC)

17:42

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.18595_none_6dbc38d4b18bd3ec.manifest

File version

Not applicable

File size

17,606

Date (UTC)

06-Mar-2012

Time (UTC)

06:50

Platform

Not applicable

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22811_none_6e9857a3ca6c2920.manifest

File version

Not applicable

File size

17,606

Date (UTC)

06-Mar-2012

Time (UTC)

06:50

Platform

Not applicable

File name

Ia64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.0.6002.18484_none_85939e832bc9ac17.manifest

File version

Not applicable

File size

7,655

Date (UTC)

17-Jun-2011

Time (UTC)

17:02

Platform

Not applicable

File name

Ia64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.0.6002.22811_none_8665ef9644b133ba.manifest

File version

Not applicable

File size

7,655

Date (UTC)

05-Mar-2012

Time (UTC)

16:07

Platform

Not applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16973_none_6c0f928015704824.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:49

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.21163_none_6ca3d7592e85ff3f.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:47

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17790_none_6ddd4ed012a99fed.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:52

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21936_none_6eadcec52b912d42.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:31

Platform

Not applicable

File name

X86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.16841_none_83fb97bc8f9ecf16.manifest

File version

Not applicable

File size

8,047

Date (UTC)

23-Jun-2011

Time (UTC)

04:55

Platform

Not applicable

File name

X86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21163_none_84716f4ba8cb09d9.manifest

File version

Not applicable

File size

8,047

Date (UTC)

06-Mar-2012

Time (UTC)

06:29

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16973_none_c82e2e03cdcdb95a.manifest

File version

Not applicable

File size

15,291

Date (UTC)

06-Mar-2012

Time (UTC)

07:40

Platform

Not applicable

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.21163_none_c8c272dce6e37075.manifest

File version

Not applicable

File size

15,291

Date (UTC)

06-Mar-2012

Time (UTC)

07:36

Platform

Not applicable

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17790_none_c9fbea53cb071123.manifest

File version

Not applicable

File size

15,291

Date (UTC)

06-Mar-2012

Time (UTC)

07:45

Platform

Not applicable

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21936_none_cacc6a48e3ee9e78.manifest

File version

Not applicable

File size

15,291

Date (UTC)

06-Mar-2012

Time (UTC)

07:13

Platform

Not applicable

File name

Amd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.16841_none_e01a334047fc404c.manifest

File version

Not applicable

File size

8,049

Date (UTC)

23-Jun-2011

Time (UTC)

05:55

Platform

Not applicable

File name

Amd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21163_none_e0900acf61287b0f.manifest

File version

Not applicable

File size

8,049

Date (UTC)

06-Mar-2012

Time (UTC)

07:20

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16973_none_6c0f928015704824.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:49

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.21163_none_6ca3d7592e85ff3f.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:47

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17790_none_6ddd4ed012a99fed.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:52

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21936_none_6eadcec52b912d42.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:31

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16973_none_6c113676156e5120.manifest

File version

Not applicable

File size

15,289

Date (UTC)

06-Mar-2012

Time (UTC)

07:02

Platform

Not applicable

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.21163_none_6ca57b4f2e84083b.manifest

File version

Not applicable

File size

15,289

Date (UTC)

06-Mar-2012

Time (UTC)

06:55

Platform

Not applicable

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17790_none_6ddef2c612a7a8e9.manifest

File version

Not applicable

File size

15,289

Date (UTC)

06-Mar-2012

Time (UTC)

07:00

Platform

Not applicable

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21936_none_6eaf72bb2b8f363e.manifest

File version

Not applicable

File size

15,289

Date (UTC)

06-Mar-2012

Time (UTC)

06:41

Platform

Not applicable

File name

Ia64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.16841_none_83fd3bb28f9cd812.manifest

File version

Not applicable

File size

8,048

Date (UTC)

23-Jun-2011

Time (UTC)

05:48

Platform

Not applicable

File name

Ia64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21163_none_84731341a8c912d5.manifest

File version

Not applicable

File size

8,048

Date (UTC)

06-Mar-2012

Time (UTC)

06:47

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16973_none_6c0f928015704824.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:49

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.21163_none_6ca3d7592e85ff3f.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:47

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17790_none_6ddd4ed012a99fed.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:52

Platform

Not applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21936_none_6eadcec52b912d42.manifest

File version

Not applicable

File size

16,151

Date (UTC)

06-Mar-2012

Time (UTC)

06:31

Platform

Not applicable

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×