Symptoms

Consider the following scenario:

  • You have Windows Server 2012-based Hyper-V servers that are running in an environment that has Hyper Replica deployed.

  • You set more than two recovery points.

  • You restart the VMMS service on a replica server, or you restart the replica server.

  • You wait about 5 minutes until the first time delta is arrived from the primary site.

In this scenario, a standard replica (recovery point) is created unexpectedly. 

Note If the time interval between the latest recovery point and the arrival of the delta is less than 60 minutes, a standard replica should not be created.

Cause

This issue occurs because the VMMS service incorrectly compares the time stamp of the earliest recovery point to the latest delta time stamp. Therefore, the system takes a new snapshot every time the VMMS service is restarted.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.





Windows Server 2012 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows Server 2012

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Rdvgpuinfo.dll

6.2.9200.16384

60,416

26-Jul-2012

01:28

x64

Vmms.exe

6.2.9200.20864

11,204,608

28-Oct-2013

22:19

x64




Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012

File property

Value

File name

Amd64_0237a190ca1737d994faff875637d809_31bf3856ad364e35_6.2.9200.20864_none_86ac3f942380c8e5.manifest

File version

Not applicable

File size

703

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_0de6a214ce7e92b0161896c4959f49f6_31bf3856ad364e35_6.2.9200.20864_none_3b4cf245c4a6f69a.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_1051f68a0cd06a4a08dcbf97d779b26d_31bf3856ad364e35_6.2.9200.20864_none_c2e63c609fa55fa1.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_12b12ccc909250609a2035fe0ab0ba77_31bf3856ad364e35_6.2.9200.20864_none_7f142b96eae7c897.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_1503393e27924b5317bb316eb1126656_31bf3856ad364e35_6.2.9200.20864_none_092541e9281e6145.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_18b555c566aabb3f17ce18e5e0f0d8eb_31bf3856ad364e35_6.2.9200.20864_none_b43f8748ffe99844.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_18ebdacc4802656e9433c710d38c8dbd_31bf3856ad364e35_6.2.9200.20864_none_fe0a8637eb8834fb.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_2b5357d73f5df61a3b2c79db8a061dd7_31bf3856ad364e35_6.2.9200.20864_none_26f64c70ab1d1e52.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_338a47023752cec5e7dcf41f505a2701_31bf3856ad364e35_6.2.9200.20864_none_9642041826c4ebbe.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_58c67906d1aea8de11d5ebda11a49ecd_31bf3856ad364e35_6.2.9200.20864_none_7727322b6196d5ea.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_634ededb0e9339e20667c1d9464296e9_31bf3856ad364e35_6.2.9200.20864_none_7c1cec5a142b6e38.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_6876b35829d6358bc12e5145bf1f03ec_31bf3856ad364e35_6.2.9200.20864_none_dce9e5245d946968.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_756458fcbe8e8a5eaeef6a1018ad9839_31bf3856ad364e35_6.2.9200.20864_none_db12353f2df98623.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_7b5eb25e1ed602f247a7f7a68ef7feb1_31bf3856ad364e35_6.2.9200.20864_none_fb61b4e166e0bab0.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_85bb4038821d78c0c8529347acdfab39_31bf3856ad364e35_6.2.9200.20864_none_dd302b0f4dda8e79.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_8abbabf29d42534567dc5651464c3eab_31bf3856ad364e35_6.2.9200.20864_none_e8d05508e28f9dd7.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_8faaaef1b57b27bb0d28365779346615_31bf3856ad364e35_6.2.9200.20864_none_9330a2851159689a.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_aad219b8f45ab9e80ed2162a77ca1760_31bf3856ad364e35_6.2.9200.20864_none_7cdc317aea7df749.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_adfc67a264268d7fc6cb250ed404e472_31bf3856ad364e35_6.2.9200.20864_none_dd54b1df70332fb5.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_b7461c3e67f761a3a952ffff004d4dd5_31bf3856ad364e35_6.2.9200.20864_none_8d295bcf7d4c9b52.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_bb5b760152da8e828a58885a46853cfc_31bf3856ad364e35_6.2.9200.20864_none_c079c34c26dc74c4.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_bc3fdbf03df7d1d7a475b6e5a5c73141_31bf3856ad364e35_6.2.9200.20864_none_1f1eb9032ba7efde.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_d201cefd34f2a68d46520e2fed8376d4_31bf3856ad364e35_6.2.9200.20864_none_e2d403a66e79fc2a.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_fd707d3454c4ccd714d8a92ba397a6c3_31bf3856ad364e35_6.2.9200.20864_none_b05fe7e3b9c85656.manifest

File version

Not applicable

File size

711

Date (UTC)

29-Oct-2013

Time (UTC)

07:36

File name

Amd64_microsoft-hyper-v-vstack-vmms_31bf3856ad364e35_6.2.9200.20864_none_8ffef34001be4837.manifest

File version

Not applicable

File size

1,135,762

Date (UTC)

29-Oct-2013

Time (UTC)

07:36


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