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Symptoms

In a cluster, a node that runs Windows Server 2012 or Windows Server 2008 R2 Service Pack 1 (SP1) may encounter a Stop error 0x133 in the Netft.sys driver.

Cause

This problem occurs because of a deadlock condition in the Netft.sys driver.

Resolution

Method 1: Windows Update

This update is provided as an Optional update on Windows Update for Windows Server 2008 R2. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Hotfix

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, install Service Pack 1 in Windows Server 2008 R2. And there's no prerequisite for Windows Server 2012.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

x64 Windows Server 2012

File name

File version

File size

Date

Time

Platform

Netft.sys

6.2.9200.20907

86,528

03-Jan-2014

04:41

x64


ia64 Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Netft.sys

6.1.7601.23153

247,296

04-Aug-2015

16:20

IA-64

x64 Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Netft.sys

6.1.7601.23153

89,600

04-Aug-2015

16:59

x64


x64 Windows Server 2012

File property

Value

File name

Amd64_netft.inf_31bf3856ad364e35_6.2.9200.20907_none_1674e97eda9035b5.manifest

File version

Not applicable

File size

1,745

Date (UTC)

03-Jan-2014

Time (UTC)

08:26

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,809

Date (UTC)

03-Jan-2014

Time (UTC)

17:02

Platform

Not applicable

ia64 Windows Server 2008 R2

File property

Value

File name

Ia64_netft.inf_31bf3856ad364e35_6.1.7601.23153_none_bf2e4f37af715b71.manifest

File version

Not applicable

File size

1,727

Date (UTC)

04-Aug-2015

Time (UTC)

18:11

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,451

Date (UTC)

05-Aug-2015

Time (UTC)

20:00

Platform

Not applicable

x64 Windows Server 2008 R2

File property

Value

File name

Amd64_netft.inf_31bf3856ad364e35_6.1.7601.23153_none_1b4b46c567d0c3ab.manifest

File version

Not applicable

File size

1,728

Date (UTC)

04-Aug-2015

Time (UTC)

18:46

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,663

Date (UTC)

05-Aug-2015

Time (UTC)

20:00

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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