Symptoms

Assume that you enable Network Load Balancing (NLB) in DirectAccess on a Windows Server 2012-based server. You add a second node to a load balancing cluster. In this situation, the subnet mask of the server is changed to an incorrect value, and the server goes offline.

Note This issue occurs only on the second node that is added to the NLB cluster.

Cause

This issue occurs because the prefix length is completed incorrectly when a subnet mask is created in certain functions.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows Server 2012

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Ps_daappserverconnection_v1.0.0.cdxml

Not applicable

2,805

02-Jun-2012

14:33

Not applicable

Ps_daappserver_v1.0.0.cdxml

Not applicable

10,042

02-Jun-2012

14:33

Not applicable

Ps_daclientdnsconfiguration_v1.0.0.cdxml

Not applicable

8,443

02-Jun-2012

14:33

Not applicable

Ps_daclient_v1.0.0.cdxml

Not applicable

13,141

02-Jun-2012

14:33

Not applicable

Ps_daentrypointdc_v1.0.0.cdxml

Not applicable

6,235

02-Jun-2012

14:33

Not applicable

Ps_daentrypoint_v1.0.0.cdxml

Not applicable

10,833

02-Jun-2012

14:33

Not applicable

Ps_damgmtserver_v1.0.0.cdxml

Not applicable

6,149

02-Jun-2012

14:33

Not applicable

Ps_damultisite_v1.0.0.cdxml

Not applicable

8,880

02-Jun-2012

14:33

Not applicable

Ps_danetworklocationserver_v1.0.0.cdxml

Not applicable

6,346

02-Jun-2012

14:33

Not applicable

Ps_daotpauthentication_v1.0.0.cdxml

Not applicable

9,822

02-Jun-2012

14:33

Not applicable

Ps_daserver_v1.0.0.cdxml

Not applicable

12,508

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessaccounting_v1.0.0.cdxml

Not applicable

7,443

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessconnectionstatisticssummary_v1.0.0.cdxml

Not applicable

3,117

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessconnectionstatistics_v1.0.0.cdxml

Not applicable

3,423

02-Jun-2012

14:33

Not applicable

Ps_remoteaccesshealth_v1.0.0.cdxml

Not applicable

3,672

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessinboxaccountingstore_v1.0.0.cdxml

Not applicable

4,367

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessloadbalancernode_v1.0.0.cdxml

Not applicable

5,329

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessloadbalancer_v1.0.0.cdxml

Not applicable

8,910

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessradius_v1.0.0.cdxml

Not applicable

14,910

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessuseractivity_v1.0.0.cdxml

Not applicable

5,547

02-Jun-2012

14:33

Not applicable

Ps_remoteaccess_v1.0.0.cdxml

Not applicable

17,752

02-Jun-2012

14:33

Not applicable

Ps_vpnauthprotocol_v1.0.0.cdxml

Not applicable

4,319

02-Jun-2012

14:33

Not applicable

Ps_vpnauthtype_v1.0.0.cdxml

Not applicable

4,889

02-Jun-2012

14:33

Not applicable

Ps_vpnipaddressassignment_v1.0.0.cdxml

Not applicable

5,012

02-Jun-2012

14:33

Not applicable

Ps_vpnipaddressrange_v1.0.0.cdxml

Not applicable

4,098

02-Jun-2012

14:33

Not applicable

Ps_vpns2sinterfacestatistics_v1.0.0.cdxml

Not applicable

2,698

02-Jun-2012

14:33

Not applicable

Ps_vpns2sinterface_v1.0.0.cdxml

Not applicable

54,839

02-Jun-2012

14:33

Not applicable

Ps_vpnserveripsecconfiguration_v1.0.0.cdxml

Not applicable

12,573

02-Jun-2012

14:33

Not applicable

Ps_vpnuser_v1.0.0.cdxml

Not applicable

3,491

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider.dll

6.2.9200.20682

5,758,976

11-Apr-2013

23:17

x64

Ramgmtpsprovider.format.ps1xml

Not applicable

154,330

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider.mof

Not applicable

127,478

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider.types.ps1xml

Not applicable

149,809

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider_uninstall.mof

Not applicable

10,326

02-Jun-2012

14:33

Not applicable

Remoteaccess.psd1

Not applicable

3,756

02-Jun-2012

14:33

Not applicable

Ps_daappserverconnection_v1.0.0.cdxml

Not applicable

2,805

02-Jun-2012

14:32

Not applicable

Ps_daappserver_v1.0.0.cdxml

Not applicable

10,042

02-Jun-2012

14:32

Not applicable

Ps_daclientdnsconfiguration_v1.0.0.cdxml

Not applicable

8,443

02-Jun-2012

14:32

Not applicable

Ps_daclient_v1.0.0.cdxml

Not applicable

13,141

02-Jun-2012

14:32

Not applicable

Ps_daentrypointdc_v1.0.0.cdxml

Not applicable

6,235

02-Jun-2012

14:32

Not applicable

Ps_daentrypoint_v1.0.0.cdxml

Not applicable

10,833

02-Jun-2012

14:32

Not applicable

Ps_damgmtserver_v1.0.0.cdxml

Not applicable

6,149

02-Jun-2012

14:32

Not applicable

Ps_damultisite_v1.0.0.cdxml

Not applicable

8,880

02-Jun-2012

14:32

Not applicable

Ps_danetworklocationserver_v1.0.0.cdxml

Not applicable

6,346

02-Jun-2012

14:32

Not applicable

Ps_daotpauthentication_v1.0.0.cdxml

Not applicable

9,822

02-Jun-2012

14:32

Not applicable

Ps_daserver_v1.0.0.cdxml

Not applicable

12,508

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessaccounting_v1.0.0.cdxml

Not applicable

7,443

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessconnectionstatisticssummary_v1.0.0.cdxml

Not applicable

3,117

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessconnectionstatistics_v1.0.0.cdxml

Not applicable

3,423

02-Jun-2012

14:32

Not applicable

Ps_remoteaccesshealth_v1.0.0.cdxml

Not applicable

3,672

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessinboxaccountingstore_v1.0.0.cdxml

Not applicable

4,367

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessloadbalancernode_v1.0.0.cdxml

Not applicable

5,329

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessloadbalancer_v1.0.0.cdxml

Not applicable

8,910

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessradius_v1.0.0.cdxml

Not applicable

14,910

02-Jun-2012

14:32

Not applicable

Ps_remoteaccessuseractivity_v1.0.0.cdxml

Not applicable

5,547

02-Jun-2012

14:32

Not applicable

Ps_remoteaccess_v1.0.0.cdxml

Not applicable

17,752

02-Jun-2012

14:32

Not applicable

Ps_vpnauthprotocol_v1.0.0.cdxml

Not applicable

4,319

02-Jun-2012

14:32

Not applicable

Ps_vpnauthtype_v1.0.0.cdxml

Not applicable

4,889

02-Jun-2012

14:32

Not applicable

Ps_vpnipaddressassignment_v1.0.0.cdxml

Not applicable

5,012

02-Jun-2012

14:32

Not applicable

Ps_vpnipaddressrange_v1.0.0.cdxml

Not applicable

4,098

02-Jun-2012

14:32

Not applicable

Ps_vpns2sinterfacestatistics_v1.0.0.cdxml

Not applicable

2,698

02-Jun-2012

14:32

Not applicable

Ps_vpns2sinterface_v1.0.0.cdxml

Not applicable

54,839

02-Jun-2012

14:32

Not applicable

Ps_vpnserveripsecconfiguration_v1.0.0.cdxml

Not applicable

12,573

02-Jun-2012

14:32

Not applicable

Ps_vpnuser_v1.0.0.cdxml

Not applicable

3,491

02-Jun-2012

14:32

Not applicable

Ramgmtpsprovider.format.ps1xml

Not applicable

154,330

02-Jun-2012

14:32

Not applicable

Ramgmtpsprovider.types.ps1xml

Not applicable

149,809

02-Jun-2012

14:32

Not applicable

Remoteaccess.psd1

Not applicable

3,756

02-Jun-2012

14:32

Not applicable



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012

File name

Amd64_dad5175e6931b972b71b0ae3067307b4_31bf3856ad364e35_6.2.9200.20686_none_f54650b4a5facba9.manifest

File version

Not applicable

File size

1,068

Date (UTC)

12-Apr-2013

Time (UTC)

16:19

Platform

Not applicable

File name

Amd64_microsoft-windows-ra-mgmt-wmiv2provider_31bf3856ad364e35_6.2.9200.20686_none_99b55ba1a107d5ab.manifest

File version

Not applicable

File size

102,310

Date (UTC)

12-Apr-2013

Time (UTC)

00:38

Platform

Not applicable

File name

Wow64_microsoft-windows-ra-mgmt-wmiv2provider_31bf3856ad364e35_6.2.9200.20686_none_a40a05f3d56897a6.manifest

File version

Not applicable

File size

99,064

Date (UTC)

11-Apr-2013

Time (UTC)

23:21

Platform

Not applicable



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