Symptoms
After you install update 2973201 on a Windows 7-based or Windows Vista-based tablet, you cannot move the Tablet PC Input Panel window by using a stylus or touch input. However, you can move the window by using a mouse. Note The Windows on-screen keyboard (osk.exe) is unaffected by this issue.
How to obtain the hotfixes
To resolve this issue, we have released hotfixes for Windows 7 and Windows Vista.prerequisites for the hotfixes. Note We recommend that you install update 2982791 that more comprehensively fixes the problem for all applications than the hotfixes.
Before you install the hotfixes, check theHotfix information for Windows 7 and Windows Vista
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2).
For more information about how to obtain Windows 7 SP1, click the following article number to view the article in the Microsoft Knowledge Base:976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2 For more information about how to obtain Windows Vista SP2, click the following article number to view the article in the Microsoft Knowledge Base:
948465 Information about Service Pack 2 for Windows Vista and for Windows Server 2008
Registry information
To apply this hotfix, you do not have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
This issue occurs because some integrity level information is not initialized correctly for specific message types that originate from pen or touch input.
For more information about how to open and move Tablet PC Input Pane, go to the following Microsoft website:How to open and move Tablet PC Input PaneFor more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.1.760 1.18xxx
Windows 7
SP1
GDR
6.1.760 1.22 xxx
Windows 7
SP1
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Tiptsf.dll |
6.1.7601.18512 |
348,672 |
18-Jun-2014 |
01:52 |
x86 |
Tiptsf.dll |
6.1.7601.22722 |
348,672 |
18-Jun-2014 |
01:59 |
x86 |
Boxed-correct.avi |
Not applicable |
89,600 |
04-Jul-2013 |
12:19 |
Not applicable |
Boxed-delete.avi |
Not applicable |
31,744 |
04-Jul-2013 |
12:19 |
Not applicable |
Boxed-join.avi |
Not applicable |
33,280 |
04-Jul-2013 |
12:19 |
Not applicable |
Boxed-split.avi |
Not applicable |
62,976 |
04-Jul-2013 |
12:19 |
Not applicable |
Correct.avi |
Not applicable |
197,120 |
04-Jul-2013 |
12:19 |
Not applicable |
Delete.avi |
Not applicable |
224,256 |
04-Jul-2013 |
12:19 |
Not applicable |
Join.avi |
Not applicable |
222,208 |
04-Jul-2013 |
12:19 |
Not applicable |
Split.avi |
Not applicable |
194,048 |
04-Jul-2013 |
12:19 |
Not applicable |
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,112 |
14-Jul-2014 |
01:56 |
Not applicable |
Tabtip.exe |
6.1.7601.18512 |
181,760 |
18-Jun-2014 |
01:51 |
x86 |
Tipband.dll |
6.1.7601.18512 |
104,448 |
18-Jun-2014 |
01:52 |
x86 |
Tipres.dll |
6.1.7601.18512 |
544,768 |
18-Jun-2014 |
01:50 |
x86 |
Tipskins.dll |
6.1.7601.18532 |
868,864 |
14-Jul-2014 |
01:42 |
x86 |
Boxed-correct.avi |
Not applicable |
89,600 |
09-Jul-2013 |
06:14 |
Not applicable |
Boxed-delete.avi |
Not applicable |
31,744 |
09-Jul-2013 |
06:14 |
Not applicable |
Boxed-join.avi |
Not applicable |
33,280 |
09-Jul-2013 |
06:14 |
Not applicable |
Boxed-split.avi |
Not applicable |
62,976 |
09-Jul-2013 |
06:14 |
Not applicable |
Correct.avi |
Not applicable |
197,120 |
09-Jul-2013 |
06:14 |
Not applicable |
Delete.avi |
Not applicable |
224,256 |
09-Jul-2013 |
06:14 |
Not applicable |
Join.avi |
Not applicable |
222,208 |
09-Jul-2013 |
06:14 |
Not applicable |
Split.avi |
Not applicable |
194,048 |
09-Jul-2013 |
06:14 |
Not applicable |
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,112 |
14-Jul-2014 |
01:57 |
Not applicable |
Tabtip.exe |
6.1.7601.22722 |
181,760 |
18-Jun-2014 |
01:58 |
x86 |
Tipband.dll |
6.1.7601.22722 |
104,448 |
18-Jun-2014 |
01:59 |
x86 |
Tipres.dll |
6.1.7601.22722 |
544,768 |
18-Jun-2014 |
01:57 |
x86 |
Tipskins.dll |
6.1.7601.22743 |
868,864 |
14-Jul-2014 |
01:42 |
x86 |
For all supported x64-based versions of Windows 7
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Tiptsf.dll |
6.1.7601.18512 |
503,296 |
18-Jun-2014 |
02:19 |
x64 |
Tiptsf.dll |
6.1.7601.22722 |
503,296 |
18-Jun-2014 |
02:16 |
x64 |
Boxed-correct.avi |
Not applicable |
89,600 |
04-Jul-2013 |
12:18 |
Not applicable |
Boxed-delete.avi |
Not applicable |
31,744 |
04-Jul-2013 |
12:18 |
Not applicable |
Boxed-join.avi |
Not applicable |
33,280 |
04-Jul-2013 |
12:18 |
Not applicable |
Boxed-split.avi |
Not applicable |
62,976 |
04-Jul-2013 |
12:18 |
Not applicable |
Correct.avi |
Not applicable |
197,120 |
04-Jul-2013 |
12:18 |
Not applicable |
Delete.avi |
Not applicable |
224,256 |
04-Jul-2013 |
12:18 |
Not applicable |
Join.avi |
Not applicable |
222,208 |
04-Jul-2013 |
12:18 |
Not applicable |
Split.avi |
Not applicable |
194,048 |
04-Jul-2013 |
12:18 |
Not applicable |
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,112 |
14-Jul-2014 |
02:16 |
Not applicable |
Tabtip.exe |
6.1.7601.18512 |
224,768 |
18-Jun-2014 |
02:18 |
x64 |
Tipband.dll |
6.1.7601.18512 |
110,592 |
18-Jun-2014 |
02:19 |
x64 |
Tipres.dll |
6.1.7601.18512 |
544,768 |
18-Jun-2014 |
02:17 |
x64 |
Tipskins.dll |
6.1.7601.18532 |
1,247,232 |
14-Jul-2014 |
02:02 |
x64 |
Boxed-correct.avi |
Not applicable |
89,600 |
09-Jul-2013 |
06:19 |
Not applicable |
Boxed-delete.avi |
Not applicable |
31,744 |
09-Jul-2013 |
06:19 |
Not applicable |
Boxed-join.avi |
Not applicable |
33,280 |
09-Jul-2013 |
06:19 |
Not applicable |
Boxed-split.avi |
Not applicable |
62,976 |
09-Jul-2013 |
06:19 |
Not applicable |
Correct.avi |
Not applicable |
197,120 |
09-Jul-2013 |
06:19 |
Not applicable |
Delete.avi |
Not applicable |
224,256 |
09-Jul-2013 |
06:19 |
Not applicable |
Join.avi |
Not applicable |
222,208 |
09-Jul-2013 |
06:19 |
Not applicable |
Split.avi |
Not applicable |
194,048 |
09-Jul-2013 |
06:19 |
Not applicable |
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,112 |
14-Jul-2014 |
02:05 |
Not applicable |
Tabtip.exe |
6.1.7601.22722 |
224,768 |
18-Jun-2014 |
02:16 |
x64 |
Tipband.dll |
6.1.7601.22722 |
110,592 |
18-Jun-2014 |
02:16 |
x64 |
Tipres.dll |
6.1.7601.22722 |
544,768 |
18-Jun-2014 |
02:15 |
x64 |
Tipskins.dll |
6.1.7601.22743 |
1,247,232 |
14-Jul-2014 |
01:52 |
x64 |
Tiptsf.dll |
6.1.7601.18512 |
348,672 |
18-Jun-2014 |
01:52 |
x86 |
Tiptsf.dll |
6.1.7601.22722 |
348,672 |
18-Jun-2014 |
01:59 |
x86 |
Tabtip32.exe |
6.1.7601.18532 |
10,240 |
14-Jul-2014 |
01:41 |
x86 |
Tabtip32.exe |
6.1.7601.22743 |
10,240 |
14-Jul-2014 |
01:42 |
x86 |
Windows Vista file information and notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Product
SR_Level
Service branch
Service branch
6.0.600 0.16xxx
Windows Vista
SP2
GDR
6.0.600 2.18xxx
Windows Vista
SP2
GDR
6.0.600 2.19 xxx
Windows Vista
SP2
GDR
6.0.600 2.23xxx
Windows Vista
SP2
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,283 |
14-Jul-2014 |
01:20 |
Not applicable |
Tabtip.exe |
6.0.6002.18005 |
304,128 |
11-Apr-2009 |
06:28 |
x86 |
Tipband.dll |
6.0.6002.19119 |
114,688 |
07-Jun-2014 |
02:08 |
x86 |
Tipres.dll |
6.0.6000.16386 |
1,149,440 |
02-Nov-2006 |
07:32 |
x86 |
Tipskins.dll |
6.0.6002.19142 |
1,305,088 |
14-Jul-2014 |
01:30 |
x86 |
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,283 |
14-Jul-2014 |
00:34 |
Not applicable |
Tabtip.exe |
6.0.6002.23445 |
304,128 |
13-Jul-2014 |
23:20 |
x86 |
Tipband.dll |
6.0.6002.23445 |
114,688 |
14-Jul-2014 |
00:30 |
x86 |
Tipres.dll |
6.0.6002.23445 |
1,149,440 |
13-Jul-2014 |
23:20 |
x86 |
Tipskins.dll |
6.0.6002.23445 |
1,305,088 |
14-Jul-2014 |
00:30 |
x86 |
For all supported x64-based versions of Windows Vista
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,283 |
14-Jul-2014 |
01:20 |
Not applicable |
Tabtip.exe |
6.0.6002.18005 |
304,128 |
11-Apr-2009 |
06:28 |
x86 |
Tipband.dll |
6.0.6002.19119 |
114,688 |
07-Jun-2014 |
02:08 |
x86 |
Tipres.dll |
6.0.6000.16386 |
1,149,440 |
02-Nov-2006 |
07:32 |
x86 |
Tipskins.dll |
6.0.6002.19142 |
1,305,088 |
14-Jul-2014 |
01:30 |
x86 |
Tabletpcinputpanel-ppdlic.xrm-ms |
Not applicable |
3,283 |
14-Jul-2014 |
00:34 |
Not applicable |
Tabtip.exe |
6.0.6002.23445 |
304,128 |
13-Jul-2014 |
23:20 |
x86 |
Tipband.dll |
6.0.6002.23445 |
114,688 |
14-Jul-2014 |
00:30 |
x86 |
Tipres.dll |
6.0.6002.23445 |
1,149,440 |
13-Jul-2014 |
23:20 |
x86 |
Tipskins.dll |
6.0.6002.23445 |
1,305,088 |
14-Jul-2014 |
00:30 |
x86 |
Additional file information
Additional file information for Windows 7
Additional files for all supported x86-based versions of Windows 7
File property |
Value |
---|---|
File name |
X86_2e15498e17063b492477fc2aced15af0_31bf3856ad364e35_6.1.7601.18532_none_805afbb2368600ff.manifest |
File version |
Not applicable |
File size |
1,071 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
X86_99087500930d675ec1efc55e3ca2aa55_31bf3856ad364e35_6.1.7601.22743_none_abe337165d82f91f.manifest |
File version |
Not applicable |
File size |
1,071 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_1eb27d637756c320.manifest |
File version |
Not applicable |
File size |
100,256 |
Date (UTC) |
18-Jun-2014 |
Time (UTC) |
02:15 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_1f1cac9a908bcd3b.manifest |
File version |
Not applicable |
File size |
107,527 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:50 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_137ec87dd5d684fe.manifest |
File version |
Not applicable |
File size |
34,581 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:50 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_13fe978ceefb5737.manifest |
File version |
Not applicable |
File size |
34,581 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:50 |
Platform |
Not applicable |
Additional files for all supported x64-based versions of Windows 7
File property |
Value |
---|---|
File name |
Amd64_34891d5670b6d3eb2c28107265d3586f_31bf3856ad364e35_6.1.7601.22743_none_069444bd43d671a3.manifest |
File version |
Not applicable |
File size |
1,796 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
Amd64_931eee40805fee35bead969c2ed410e8_31bf3856ad364e35_6.1.7601.18532_none_2b1bdb50617e6140.manifest |
File version |
Not applicable |
File size |
1,796 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_7ad118e72fb43456.manifest |
File version |
Not applicable |
File size |
100,260 |
Date (UTC) |
18-Jun-2014 |
Time (UTC) |
02:43 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_7b3b481e48e93e71.manifest |
File version |
Not applicable |
File size |
107,531 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_6f9d64018e33f634.manifest |
File version |
Not applicable |
File size |
34,732 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_701d3310a758c86d.manifest |
File version |
Not applicable |
File size |
34,732 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_8525c3396414f651.manifest |
File version |
Not applicable |
File size |
100,260 |
Date (UTC) |
18-Jun-2014 |
Time (UTC) |
02:07 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_858ff2707d4a006c.manifest |
File version |
Not applicable |
File size |
107,531 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:47 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_79f20e53c294b82f.manifest |
File version |
Not applicable |
File size |
22,650 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
01:56 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_7a71dd62dbb98a68.manifest |
File version |
Not applicable |
File size |
22,650 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
01:56 |
Platform |
Not applicable |
Additional file information for Windows Vista
Additional files for all supported x86-based versions of Windows Vista
File property |
Value |
---|---|
File name |
X86_1b9768b00c284ae941a7b38b2c76e6ee_31bf3856ad364e35_6.0.6002.23445_none_4cafc9d4de9bff35.manifest |
File version |
Not applicable |
File size |
707 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:27 |
Platform |
Not applicable |
File name |
X86_e2a76887eae4652d4123dadd664efef4_31bf3856ad364e35_6.0.6002.19142_none_ee6c5c4bd15c7f6d.manifest |
File version |
Not applicable |
File size |
707 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:27 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_134c396274c752f1.manifest |
File version |
Not applicable |
File size |
171,421 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:27 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_13d8dad78de2390e.manifest |
File version |
Not applicable |
File size |
160,269 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
00:49 |
Platform |
Not applicable |
Additional files for all supported x64-based versions of Windows Vista
File property |
Value |
---|---|
File name |
Amd64_6da451a052b4b152c4341488ab9f1f19_31bf3856ad364e35_6.0.6002.23445_none_b5afaa57f6686858.manifest |
File version |
Not applicable |
File size |
1,064 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:27 |
Platform |
Not applicable |
File name |
Amd64_d98922ca2f915219482adb0da14411b5_31bf3856ad364e35_6.0.6002.19142_none_fa7c0ca5ce0170c7.manifest |
File version |
Not applicable |
File size |
1,064 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:27 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_6f6ad4e62d24c427.manifest |
File version |
Not applicable |
File size |
171,786 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
22:27 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_6ff7765b463faa44.manifest |
File version |
Not applicable |
File size |
160,617 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
01:04 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_79bf7f3861858622.manifest |
File version |
Not applicable |
File size |
148,620 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
01:45 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_7a4c20ad7aa06c3f.manifest |
File version |
Not applicable |
File size |
148,620 |
Date (UTC) |
14-Jul-2014 |
Time (UTC) |
00:47 |
Platform |
Not applicable |