Symptoms

The application-sharing service consumes excessive memory resources on a Microsoft Lync Server 2010 server. Therefore, one or more of the following issues occur:

  • The Lync Server 2010 server crashes.

  • Lync 2010 users are disconnected from a conference.

  • Lync 2010 users cannot create a conference.

  • Lync 2010 users cannot share applications.

  • Lync 2010 users experience issues with audio conferences¬†and video conferences.

Resolution

To resolve this issue, install the following cumulative update:

2575870 Description of the cumulative update for Lync Server 2010, Conferencing Server: July 2011

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