Symptoms

You experience one of the following issues in a Microsoft Exchange Server 2007 environment.

Issue 1

Consider the follow scenario:

  • You log on to a mailbox by using Outlook Web Access.

  • You view the Change Password page.

  • You right-click the Change Password page, and then select the View Source command.

In this scenario, the autocomplete="off" parameter in the <input type=> tag is not displayed.

Issue 2

Consider the follow scenario:

  • You log on to a mailbox by using Outlook Web Access Basic in Mozilla Firefox.

  • You view the Change Password page.

  • You change the password and save your changes.

In this scenario, Firefox prompts you to decide whether you want Firefox to remember the password.

Resolution

To resolve this issue, install the following update rollup:

2655203 Description of Update Rollup 7 for Exchange Server 2007 Service Pack 3

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to change the password in Outlook Web Access, visit the following Microsoft website:

General information about client features in Outlook Web AccessThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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