This article applies to Microsoft Dynamics AX for all regions.

Symptoms

Assume that you close transactions in a company in Microsoft Dynamics AX 2012. Then, you log on to the second company and close transactions. In this situation, when you run the "Close-of-year transactions" report for the second company, the data of the first company is displayed in the report.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.

  2. Apply these changes in a test environment before you apply the hotfix in a production environment.



For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not applicable

60,280

23-Feb-2012

18:57

x86

Axupdate.exe

Not applicable

60,264

23-Feb-2012

18:57

x86

Axupgar.ald

Not applicable

347,484

20-Mar-2012

02:10

Not applicable

Axupgcs.ald

Not applicable

270,647

23-Feb-2012

01:31

Not applicable

Axupgda.ald

Not applicable

276,226

20-Mar-2012

02:10

Not applicable

Axupgde-at.ald

Not applicable

302,673

20-Mar-2012

02:10

Not applicable

Axupgde-ch.ald

Not applicable

302,594

20-Mar-2012

02:10

Not applicable

Axupgde.ald

Not applicable

302,673

20-Mar-2012

02:10

Not applicable

Axupgen-au.ald

Not applicable

270,641

23-Feb-2012

01:32

Not applicable

Axupgen-ca.ald

Not applicable

270,927

23-Feb-2012

01:32

Not applicable

Axupgen-gb.ald

Not applicable

270,308

23-Feb-2012

01:32

Not applicable

Axupgen-ie.ald

Not applicable

270,337

23-Feb-2012

01:32

Not applicable

Axupgen-in.ald

Not applicable

270,647

23-Feb-2012

01:32

Not applicable

Axupgen-my.ald

Not applicable

270,694

23-Feb-2012

01:32

Not applicable

Axupgen-nz.ald

Not applicable

270,644

23-Feb-2012

01:32

Not applicable

Axupgen-sg.ald

Not applicable

270,740

23-Feb-2012

01:32

Not applicable

Axupgen-us.ald

Not applicable

270,647

23-Feb-2012

01:26

Not applicable

Axupgen-za.ald

Not applicable

270,327

23-Feb-2012

01:32

Not applicable

Axupges-mx.ald

Not applicable

302,614

20-Mar-2012

02:10

Not applicable

Axupges.ald

Not applicable

301,450

20-Mar-2012

02:10

Not applicable

Axupget.ald

Not applicable

270,647

23-Feb-2012

01:32

Not applicable

Axupgfi.ald

Not applicable

281,441

20-Mar-2012

02:10

Not applicable

Axupgfr-be.ald

Not applicable

307,850

20-Mar-2012

02:10

Not applicable

Axupgfr-ca.ald

Not applicable

308,954

20-Mar-2012

02:10

Not applicable

Axupgfr-ch.ald

Not applicable

307,850

20-Mar-2012

02:10

Not applicable

Axupgfr.ald

Not applicable

307,850

20-Mar-2012

02:10

Not applicable

Axupghe.ald

Not applicable

404,590

27-Apr-2012

07:13

Not applicable

Axupghu.ald

Not applicable

270,647

23-Feb-2012

01:32

Not applicable

Axupgis.ald

Not applicable

281,145

20-Mar-2012

02:10

Not applicable

Axupgit-ch.ald

Not applicable

294,092

20-Mar-2012

02:10

Not applicable

Axupgit.ald

Not applicable

294,092

20-Mar-2012

02:10

Not applicable

Axupgja.ald

Not applicable

270,647

23-Feb-2012

01:32

Not applicable

Axupglt.ald

Not applicable

270,647

23-Feb-2012

01:32

Not applicable

Axupglv.ald

Not applicable

270,647

23-Feb-2012

01:32

Not applicable

Axupgnb-no.ald

Not applicable

273,376

20-Mar-2012

02:10

Not applicable

Axupgnl-be.ald

Not applicable

286,885

20-Mar-2012

02:10

Not applicable

Axupgnl.ald

Not applicable

287,030

20-Mar-2012

02:10

Not applicable

Axupgpl.ald

Not applicable

270,647

23-Feb-2012

01:33

Not applicable

Axupgpt-br.ald

Not applicable

270,647

23-Feb-2012

01:33

Not applicable

Axupgru.ald

Not applicable

270,647

23-Feb-2012

01:33

Not applicable

Axupgsv.ald

Not applicable

277,502

20-Mar-2012

02:10

Not applicable

Axupgth.ald

Not applicable

499,159

20-Mar-2012

02:10

Not applicable

Axupgtr.ald

Not applicable

270,647

23-Feb-2012

01:33

Not applicable

Axupgzh-hans.ald

Not applicable

345,227

23-Feb-2012

01:33

Not applicable

Performance_updatestatistics.sql

Not applicable

740

10-Oct-2011

11:19

Not applicable

Pi_upgradeax4.xpo

Not applicable

10,099,391

27-Apr-2012

16:23

Not applicable

Pi_upgradeax5.xpo

Not applicable

10,297,220

27-Apr-2012

16:23

Not applicable

Privateproject_ax40preprocessing_si.xpo

Not applicable

1,570

10-Oct-2011

11:19

Not applicable

Privateproject_ax40preupgradeframework_batch.xpo

Not applicable

55,970

10-Oct-2011

11:19

Not applicable

Privateproject_ax50preupgradeframework_batch.xpo

Not applicable

109,854

10-Oct-2011

11:19

Not applicable

Sharedproject_ax50preupgrade_lean.xpo

Not applicable

2,013,282

10-Oct-2011

11:19

Not applicable

Sharedproject_ax50preupgrade_retail.xpo

Not applicable

794,412

23-Feb-2012

01:30

Not applicable

Sharedproject_ax50preupgrade_si.xpo

Not applicable

7,183

10-Oct-2011

11:19

Not applicable

Upgradeax4.xpo

Not applicable

10,018,568

27-Apr-2012

16:23

Not applicable

Upgradeax5.xpo

Not applicable

10,203,627

27-Apr-2012

16:23

Not applicable

Dynamicsax2012-kb2707440-extensions.axmodel

6.1.1108.606

16,168

27-Apr-2012

20:18

Not applicable

Dynamicsax2012-kb2707440-foundation.axmodel

6.0.1108.606

110,376

27-Apr-2012

20:18

Not applicable

Dynamicsax2012-kb2707440-fpplabels.axmodel

6.0.1108.606

194,856

27-Apr-2012

20:18

Not applicable

Dynamicsax2012-kb2707440-syplabels.axmodel

6.0.1108.606

846,120

27-Apr-2012

20:18

Not applicable

Axsetupsp.exe

6.0.947.853

1,361,768

23-Feb-2012

18:57

x86

Axutillib.dll

6.0.947.0

817,512

23-Feb-2012

18:57

x86

Microsoft.dynamics.servicing.operations.dll

6.0.888.436

35,752

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

382,848

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

378,752

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

23-Feb-2012

18:57

x86

Axsetupsp.resources.dll

6.0.947.491

407,424

23-Feb-2012

18:57

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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