This article applies to Microsoft Dynamics AX 2012 R2 for Mexico.

Symptoms

Consider the following scenario:

  • You set up the CFD parameters for electronic invoices in Microsoft Dynamics AX 2012 R2.

  • You create a sales order and apply a discount of 10-percent in the header level.

  • You add a line item to the sales order that contains a "Phones" sales category together with a unit price of 1,000 and then you attach the sales tax to the line item.

  • You confirm the sales order and then post it.

  • In Accounts Receivable, you click Inquiries, click Journals and then click CFD (electronic invoices).

  • On the posted invoice, you click Functions and then click View XML file.


In this scenario, under the <subTotal> XML tag, you see a value of 1,100. This value unexpectedly includes the unit price in addition to the discount and is the actual value of the item. However, you expect the <subTotal> XML tag to contain the value of the amount in the sales order before discounts and taxes, or in this scenario, 1,000.

Cause

This problem occurs because of the code in the "\Classes\CustInvoiceJourEInvoiceJourMap_V2_2_MX\subTotal" class method, where the code is as follows:

return custInvoiceJour.SalesBalance + this.totalDiscountAmount() + CustInvoiceJour.SumMarkup; 


This code returns the following and incorrectly populates the <subtotal> XML tag:

Amount in the sales order + Discount Amount + Misc Charges

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspxYou can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/supportCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

We recommend that you apply the hotfix in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to go to the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.

This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not Applicable

61,136

20-Nov-2012

12:39

x86

Axupdate.exe

Not Applicable

61,120

20-Nov-2012

12:39

x86

Licensetermsar.rtf

Not Applicable

2,173

20-Nov-2012

12:39

Not Applicable

Licensetermscs.rtf

Not Applicable

91,247

20-Nov-2012

12:39

Not Applicable

Licensetermsda.rtf

Not Applicable

101,181

20-Nov-2012

12:39

Not Applicable

Licensetermsde.rtf

Not Applicable

116,642

20-Nov-2012

12:39

Not Applicable

Licensetermsen.rtf

Not Applicable

102,374

20-Nov-2012

12:39

Not Applicable

Licensetermses.rtf

Not Applicable

96,985

20-Nov-2012

12:39

Not Applicable

Licensetermset.rtf

Not Applicable

102,895

20-Nov-2012

12:39

Not Applicable

Licensetermsfi.rtf

Not Applicable

106,101

20-Nov-2012

12:39

Not Applicable

Licensetermsfr.rtf

Not Applicable

130,011

20-Nov-2012

12:39

Not Applicable

Licensetermshu.rtf

Not Applicable

93,010

20-Nov-2012

12:39

Not Applicable

Licensetermsis.rtf

Not Applicable

36,458

20-Nov-2012

12:39

Not Applicable

Licensetermsit.rtf

Not Applicable

115,086

20-Nov-2012

12:39

Not Applicable

Licensetermsja.rtf

Not Applicable

105,917

20-Nov-2012

12:39

Not Applicable

Licensetermslt.rtf

Not Applicable

122,674

20-Nov-2012

12:39

Not Applicable

Licensetermslv.rtf

Not Applicable

105,401

20-Nov-2012

12:39

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

115,700

20-Nov-2012

12:39

Not Applicable

Licensetermsnl.rtf

Not Applicable

110,040

20-Nov-2012

12:39

Not Applicable

Licensetermspl.rtf

Not Applicable

116,322

20-Nov-2012

12:39

Not Applicable

Licensetermspt-br.rtf

Not Applicable

101,514

20-Nov-2012

12:39

Not Applicable

Licensetermsru.rtf

Not Applicable

148,577

20-Nov-2012

12:39

Not Applicable

Licensetermssv.rtf

Not Applicable

115,453

20-Nov-2012

12:39

Not Applicable

Licensetermsth.rtf

Not Applicable

153,768

20-Nov-2012

12:39

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

99,245

20-Nov-2012

12:39

Not Applicable

Dynamicsax2012r2-kb2812914-foundation.axmodel

6.2.1000.398

12,552

05-Feb-2013

09:10

Not Applicable

Dynamicsax2012r2-kb2812914-syplabels.axmodel

6.2.1000.398

633,088

05-Feb-2013

09:10

Not Applicable

Axsetupsp.exe

6.2.139.8316

1,390,784

20-Nov-2012

12:39

x86

Axutillib.dll

6.2.120.0

929,472

05-Feb-2013

09:10

x86

Microsoft.dynamics.servicing.operations.dll

6.2.73.8303

37,168

01-Nov-2012

16:07

x86

Axsetupsp.resources.dll

6.2.147.8303

387,288

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

379,096

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

379,096

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

370,904

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

383,192

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

395,480

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

379,096

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

387,288

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

379,096

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

379,096

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

379,096

05-Feb-2013

09:10

x86

Axsetupsp.resources.dll

6.2.147.8303

395,480

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

375,000

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

415,960

05-Feb-2013

09:02

x86

Axsetupsp.resources.dll

6.2.147.8303

370,904

05-Feb-2013

09:10

x86


References

For information about how to set up parameters for generating electronic invoices for Mexico, see (MEX) Set up parameters and authorization codes for an electronic invoice [AX 2012].

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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