This article applies to Microsoft Dynamics AX for all regions.

Symptoms

The ledger account entry logic is not providing the correct display when the ledger account entry control is read-only and the account structure setup has changed from when the combination was originally entered.

Resolution

The changes in the hotfix include modifying the ledger account entry control logic to detect for the read-only case and display the originally entered display values.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment. For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Aximpactanalysis.exe

Not Applicable

60,280

17-Jul-2013

12:30

Axupdate.exe

Not Applicable

60,264

17-Jul-2013

12:30

Dynamicsax2012-kb2920093.exe

6.3.15.0

2,224,848

19-Dec-2013

06:21

Licensetermsar.rtf

Not Applicable

2,170

17-Jul-2013

12:29

Licensetermscs.rtf

Not Applicable

91,099

17-Jul-2013

12:29

Licensetermsda.rtf

Not Applicable

101,043

17-Jul-2013

12:29

Licensetermsde.rtf

Not Applicable

116,496

17-Jul-2013

12:29

Licensetermsen.rtf

Not Applicable

110,067

17-Jul-2013

12:29

Licensetermses.rtf

Not Applicable

96,850

17-Jul-2013

12:29

Licensetermset.rtf

Not Applicable

102,778

17-Jul-2013

12:29

Licensetermsfi.rtf

Not Applicable

105,989

17-Jul-2013

12:29

Licensetermsfr.rtf

Not Applicable

129,869

17-Jul-2013

12:29

Licensetermshe-il.rtf

Not Applicable

43,376

17-Jul-2013

12:29

Licensetermshu.rtf

Not Applicable

92,863

17-Jul-2013

12:29

Licensetermsis.rtf

Not Applicable

36,275

17-Jul-2013

12:29

Licensetermsit.rtf

Not Applicable

114,947

17-Jul-2013

12:29

Licensetermsja.rtf

Not Applicable

105,778

17-Jul-2013

12:29

Licensetermslt.rtf

Not Applicable

122,400

17-Jul-2013

12:29

Licensetermslv.rtf

Not Applicable

105,289

17-Jul-2013

12:29

Licensetermsnb-no.rtf

Not Applicable

115,558

17-Jul-2013

12:29

Licensetermsnl.rtf

Not Applicable

109,756

17-Jul-2013

12:29

Licensetermspt-br.rtf

Not Applicable

101,382

17-Jul-2013

12:29

Licensetermsru.rtf

Not Applicable

148,307

17-Jul-2013

12:29

Licensetermssv.rtf

Not Applicable

115,138

17-Jul-2013

12:29

Licensetermsth.rtf

Not Applicable

153,644

17-Jul-2013

12:29

Licensetermstr.rtf

Not Applicable

104,210

17-Jul-2013

12:29

Licensetermszh-hans.rtf

Not Applicable

99,131

17-Jul-2013

12:29

Dynamicsax2012-kb2724897-extensions.axmodel

6.1.1108.1256

224,552

17-Jul-2013

12:29

Dynamicsax2012-kb2724897-foundation.axmodel

6.0.1108.1256

251,176

17-Jul-2013

12:29

Dynamicsax2012-kb2920093-foundation.axmodel

6.0.1108.6182

14,576

19-Dec-2013

06:18

Dynamicsax2012-kb2920093-syplabels.axmodel

6.0.1108.6182

1,866,480

19-Dec-2013

06:18

Axsetupsp.exe

6.0.1108.4279

1,390,872

17-Jul-2013

12:30

Axutillib.dll

6.0.1108.806

821,480

17-Jul-2013

12:29

Microsoft.dynamics.servicing.operations.dll

6.0.888.436

35,752

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

391,464

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

375,080

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

379,176

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

379,176

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

375,080

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

383,272

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

375,080

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

379,176

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

375,080

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

379,176

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

375,080

17-Jul-2013

12:30

Axsetupsp.resources.dll

6.0.1108.4436

416,040

17-Jul-2013

12:30

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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