Symptoms
Consider the following scenario:
-
You install the Hyper-V role on a computer that is running Windows Server 2008 R2 Service Pack 1 (SP1).
-
You run a virtual machine on the computer.
-
You use a network adapter on the virtual machine to access a network.
-
You establish many concurrent network connections. Or, there is heavy outgoing network traffic.
In this scenario, the network connection on the virtual machine may be lost. Additionally, the network adapter may be disabled.
Notes-
You must restart the virtual machine to recover from this issue.
-
This issue can also occur on versions of Windows Server 2008 R2 that do not have SP1 installed. To resolve the issue, apply the hotfix that is described in one of the following Microsoft Knowledge Base articles:
974909 The network connection of a running Hyper-V virtual machine is lost under heavy outgoing network traffic on a Windows Server 2008 R2-based computer2264080 An update rollup package for the Hyper-V role in Windows Server 2008 R2: August 24, 2010
Resolution
Update information
How to obtain this update
The following file is available for download from the Microsoft Download Center:Download the update package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this update, you must be running Windows Server 2008 R2 Service Pack 1. Additionally, you must have Hyper-V role installed on your computer.
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry information
To use the update in this package, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
-
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version
Product
SR_Level
Service branch
6.1.760
1. 17xxxWindows Server 2008 R2
SP1
GDR
6.1.760
1. 21xxxWindows Server 2008 R2
SP1
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
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The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Hvax64.exe |
6.1.7601.17579 |
614,400 |
15-Mar-2011 |
02:35 |
x64 |
Hvboot.sys |
6.1.7601.17579 |
118,144 |
15-Mar-2011 |
05:34 |
x64 |
Hvix64.exe |
6.1.7601.17579 |
652,288 |
15-Mar-2011 |
02:35 |
x64 |
Hvax64.exe |
6.1.7601.21683 |
614,400 |
15-Mar-2011 |
02:28 |
x64 |
Hvboot.sys |
6.1.7601.21683 |
118,144 |
15-Mar-2011 |
05:19 |
x64 |
Hvix64.exe |
6.1.7601.21683 |
652,288 |
15-Mar-2011 |
02:28 |
x64 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Additional file information for Windows Server 2008 R2
Additional files for all supported x64-based versions of Windows Server 2008 R2
File name |
Amd64_40382355b5f3a572fc0403869e69124c_31bf3856ad364e35_6.1.7601.17579_none_72342a76e87e6455.manifest |
File version |
Not applicable |
File size |
710 |
Date (UTC) |
16-Mar-2011 |
Time (UTC) |
02:28 |
Platform |
Not applicable |
File name |
Amd64_50af227f4655d69403c72117a3b37d76_31bf3856ad364e35_6.1.7601.21683_none_a0d84a7142d73a87.manifest |
File version |
Not applicable |
File size |
710 |
Date (UTC) |
16-Mar-2011 |
Time (UTC) |
02:28 |
Platform |
Not applicable |
File name |
Amd64_microsoft-hyper-v-drivers-hypervisor_31bf3856ad364e35_6.1.7601.17579_none_8e3b7aba7c50f851.manifest |
File version |
Not applicable |
File size |
4,163 |
Date (UTC) |
15-Mar-2011 |
Time (UTC) |
06:00 |
Platform |
Not applicable |
File name |
Amd64_microsoft-hyper-v-drivers-hypervisor_31bf3856ad364e35_6.1.7601.21683_none_8eb445dd957c1c02.manifest |
File version |
Not applicable |
File size |
4,163 |
Date (UTC) |
15-Mar-2011 |
Time (UTC) |
05:46 |
Platform |
Not applicable |
File name |
Update-bf.mum |
File version |
Not applicable |
File size |
1,440 |
Date (UTC) |
16-Mar-2011 |
Time (UTC) |
02:28 |
Platform |
Not applicable |
File name |
Update.mum |
File version |
Not applicable |
File size |
1,462 |
Date (UTC) |
16-Mar-2011 |
Time (UTC) |
02:28 |
Platform |
Not applicable |