Symptoms

Consider the following scenario:

  • You install an October 2013 cumulative update for a Japanese, Korean or Chinese version of Microsoft Lync 2010.

  • You make a video call or join a video conference in Lync 2010.

  • You try to start the video or make the video pause by clicking the play/pause button on the screen.

In this situation, the text that describes the play/pause button is not displayed on the screen. For example, the following Japanese text is not displayed:

マイ ビデオの一時停止

Cause

This issue occurs because the text that describes the play/pause button has the same color as the background. Therefore, you cannot see the text on the screen.

Resolution

To resolve this issue, install the following cumulative update:

2912208 Description of the cumulative update package for Lync 2010: January 2014

More Information

For more information about the October, 2013 dated cumulative update for Lync 2010, click the following article number to view the article in the Microsoft Knowledge Base:

2884632 Description of the cumulative update package for Lync 2010: October 2013

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×