Select a tab below to troubleshoot issues with your Microsoft account, Windows account, or the account you use with Office. Microsoft accountWindows accountAccounts in Office Username and password When you can't sign in to your Microsoft account How to reset your Microsoft account password That Microsoft account doesn't exist Suspicious activity What happens if there's an unusual sign-in to your account Account has been locked Get back into your Microsoft account if it's been compromised Recovery and security Replace your Microsoft account security info Recover your Microsoft account Why is Microsoft texting me? More Get started with Microsoft accounts Manage a Microsoft account Sign in to Windows 10 Reset your Windows 10 local account password Fix problems with your PIN Windows 10 error message: "We can't sign in to your account" How to find your Microsoft account I forgot the username or password for the account I use with Office What account do I use with Office and why do I need one?