Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Assume that you are using the Magnifier tool on a Windows 8-based touchscreen computer. You change the magnification level to 200% or more. When you press and hold the zoom button (zoom out button  ) to try to zoom out, Magnifier exits unexpectedly. Additionally, you are logged off Windows. 

Resolution

Update information 

To resolve this issue, install update rollup 2845533. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2845533 Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about the Magnifier tool, go to the following Microsoft website:

Use Magnifier to see items on the screenFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×