Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Summary

This update addresses an issue in which a small number of devices may be unable to connect to Windows Update. This issue only affects devices that exclusively use a point-to-point connection, most often used in DSL modems as Point-to-Point Protocol over Ethernet (PPPoE).

How to get this update

Only certain devices with Windows 10, Version 1809 require this update. These devices will automatically get the update downloaded and installed through Windows Update.

This update is also offered directly to Windows Update Client for some devices that have not installed any recent cumulative updates and are not currently managed (for example, they are not domain-joined).

More Information

Prerequisites 

There are no prerequisites for installing this update.  

Restart information 

You will have to restart your computer after you apply this update. 

Update replacement information 

This update does not replace a previously released update.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

File name

File version

File size

Date

Time

Platform

Netprofm.dll

10.0.17763.1

178,176

15-Sep-2018

00:37

x86

Netprofmsvc.dll

10.0.17763.401

471,040

12-Mar-2019

05:00

x86

Nlmproxy.dll

10.0.17763.1

18,432

15-Sep-2018

00:44

x86

Nlmsprep.dll

10.0.17763.1

14,336

15-Sep-2018

00:45

x86

Npmproxy.dll

10.0.17763.316

21,504

06-Feb-2019

02:39

x86

File name

File version

File size

Date

Time

Platform

Netprofm.dll

10.0.17763.1

224,256

15-Sep-2018

00:54

x64

Netprofmsvc.dll

10.0.17763.401

579,072

12-Mar-2019

05:09

x64

Nlmproxy.dll

10.0.17763.1

29,696

15-Sep-2018

01:05

x64

Nlmsprep.dll

10.0.17763.1

17,408

15-Sep-2018

01:04

x64

Npmproxy.dll

10.0.17763.316

39,936

06-Feb-2019

02:09

x64

Netprofm.dll

10.0.17763.1

178,176

15-Sep-2018

00:37

x86

Nlmproxy.dll

10.0.17763.1

18,432

15-Sep-2018

00:44

x86

Nlmsprep.dll

10.0.17763.1

14,336

15-Sep-2018

00:45

x86

Npmproxy.dll

10.0.17763.316

21,504

06-Feb-2019

02:39

x86

References

Learn about the terminology that Microsoft uses to describe software updates. 

Additional file information

x86

File property

Value

File name

Update.mum

File version

Not applicable

File size

3,843

Date (UTC)

13-Mar-2019

Time (UTC)

22:38

Platform

Not applicable

File name

X86_418fb8e958e17df6d3c4120315fc7695_31bf3856ad364e35_10.0.17763.401_none_0b1b77e50ba38262.manifest

File version

Not applicable

File size

705

Date (UTC)

13-Mar-2019

Time (UTC)

22:37

Platform

Not applicable

File name

X86_microsoft-windows-networkprofile_31bf3856ad364e35_10.0.17763.401_none_916c8327435569d9.manifest

File version

Not applicable

File size

46,433

Date (UTC)

13-Mar-2019

Time (UTC)

22:37

Platform

Not applicable

x64

File property

Value

File name

Amd64_a8a80821f48bdc4f8859b6818b81ea1c_31bf3856ad364e35_10.0.17763.401_none_d1ae5e48393b79f3.manifest

File version

Not applicable

File size

709

Date (UTC)

13-Mar-2019

Time (UTC)

22:28

Platform

Not applicable

File name

Amd64_f61a170855a21cfb53ee7ae05161e083_31bf3856ad364e35_10.0.17763.401_none_99de78a715f618be.manifest

File version

Not applicable

File size

709

Date (UTC)

13-Mar-2019

Time (UTC)

22:28

Platform

Not applicable

File name

Amd64_microsoft-windows-networkprofile_31bf3856ad364e35_10.0.17763.401_none_ed8b1eaafbb2db0f.manifest

File version

Not applicable

File size

46,437

Date (UTC)

13-Mar-2019

Time (UTC)

22:28

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

6,612

Date (UTC)

13-Mar-2019

Time (UTC)

22:30

Platform

Not applicable

File name

Wow64_microsoft-windows-networkprofile_31bf3856ad364e35_10.0.17763.401_none_f7dfc8fd30139d0a.manifest

File version

Not applicable

File size

37,965

Date (UTC)

13-Mar-2019

Time (UTC)

22:28

Platform

Not applicable

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×