Summary

This article describes the Microsoft Office Communications Server 2007 R2 Group Chat server issue that is fixed in the update package for Office Communications Server 2007 R2 Group Chat server that is dated September, 2011.

This article describes the following items about the update package:

  • The issues that the update package fixes.

  • The prerequisites for installing the update package.

  • Whether you must restart the computer after you install the update package.

  • Whether the update package is replaced by any other update package.

  • Whether you must make any registry changes.

  • The files that the update package contains.

INTRODUCTION

Issue that this hotfix package fixes 

This update package fixes the following issue: 

  • 2549048 Error message when you try to add a user to a chat room in Office Communications Server 2007 R2, Group Chat



Resolution

Update package information

The following file is available for download from the Microsoft Download Center:
Download Download the MgcServer.msp package now.
Release Date: September 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

Please make sure that the following services are running before you install the update:

  • Office Communications Server 2007 R2 Group Chat server - Lookup service / Channel service

  • Office Communications Server 2007 R2 Group Chat Compliance server - Compliance service

Restart requirement

You may have to restart the computer after you apply this update package.

Replacement information

This update replaces the previously released update that is discussed in Microsoft Knowledge Base (KB) article 2549044.

2549044 Update package for the Office Communications Server 2007 R2 Group Chat server: June, 2011
or more information, click the following article number to view the article in the Microsoft Knowledge Base:

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

Update package installation information

Install this update to Office Communications Server R2 Group Chat server

  1. Make sure that the Office Communications Server 2007 R2 Group Chat features are installed, configured and functioning correctly. Office Communications Server 2007 R2 Group Chat servers include Channel server, Lookup server and Compliance server.

  2. Stop the Channel service and stop the Lookup service that are currently running.

  3. Apply this update by running MgcServer.msp on all the computers that have the Group Chat server role installed.

  4. On the Group Chat server, open the Server Config Tool as follows:

    • Start menu: All Programs, Administrative Tools, Server Config Tool

    • File location: <driver letter>:\Program Files\Microsoft Office Communications Server 2007 R2\Group Chat Server\ServerConfigTool.exe.

  5. Click Yes when you receive the following message, and the Server Config Tool upgrades the existing Group Chat database schema. Additionally, the Server Config Tool changes the server's configuration files to reflect these changes.

    The Group Chat servers installed on this computer require an upgrade to QFE1. You must have read/write permission to the server's configuration files to complete this task.
    Note You must shut down all Group Chat services before you perform this upgrade.

  6. Restart the Channel service, the Lookup service and then restart the Compliance server.

Workaround on how to add a new server into an existing pool after you install this update

Only the MSI update files (.msp files) without a complete installer are released in the update package. After you upgraded all Office Communications Server 2007 R2 Group Chat servers to this update, follow these steps to add another Group Chat server into the existing pool:

  1. Set up Office Communications Server 2007 R2 Group Chat server (Channel server and Lookup server) on a new database by using the same service accounts as the existing pool.

  2. Upgrade to the new Office Communications Server 2007 R2 Group Chat installation.

  3. Stop both the Channel service and the Lookup service.

  4. Run the following command to reconfigure the new servers to point to the Group Chat database pool. <driver letter>:\Program Files\Microsoft Office Communications Server 2007 R2\Group Chat Server\ServerConfigTool.exe /i


Note All Services start automatically after the servers are reconfigured.

Uninstall information

After you apply this update, it cannot be uninstalled. If you uninstall this update, the Channel service and the Lookup service will not start. The following error is logged in the event log:
This update package may not contain all the files that you must have to fully update a product to the latest build. This update package contains only the files that you must have to resolve the issues that are listed in this article.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this update package uses a Microsoft Windows Installer package to install the update package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

File_channelserver.dll

3.5.6907.236

395,104

07-Sep-2011

01:55

x86

File_channelservice.exe

3.5.6907.200

137,056

07-Sep-2011

01:55

x86

File_clientcommon.dll

3.5.6907.236

1,394,528

07-Sep-2011

01:55

x86

File_compliance.dll

3.5.6907.206

190,296

07-Sep-2011

01:55

x86

File_complianceservice.exe

3.5.6907.206

178,024

07-Sep-2011

01:55

x86

File_endpoint.dll

3.5.6907.236

1,005,400

07-Sep-2011

01:55

x86

File_endpoint.ws.dll

3.5.6907.236

1,005,400

07-Sep-2011

01:55

x86

File_filerepository.dll

3.5.6907.41

128,856

07-Sep-2011

01:55

x86

File_interop.lctaskhandler.dll

3.5.6907.41

15,728

07-Sep-2011

01:55

x86

File_lcmanagedtaskhandler.dll

3.5.6907.41

1,062,752

07-Sep-2011

01:55

x86

File_lookupservice.exe

3.5.6907.236

161,632

07-Sep-2011

01:55

x86

File_mgccommon.dll

3.5.6907.236

362,328

07-Sep-2011

01:55

x86

File_mgccommon.ws.dll

3.5.6907.236

362,328

07-Sep-2011

01:55

x86

File_mgcres.dll

3.5.6907.41

23,368

07-Sep-2011

01:55

x64

File_mgcserverperf.dll

3.5.6907.41

41,808

07-Sep-2011

01:55

x64

File_mgcserverperf.ws.dll

3.5.6907.41

41,808

07-Sep-2011

01:55

x64

File_mgcwebservice.dll

3.5.6907.41

165,712

07-Sep-2011

01:55

x86

File_protocols.dll

3.5.6907.41

362,312

07-Sep-2011

01:55

x86

File_protocols.ws.dll

3.5.6907.41

362,312

07-Sep-2011

01:55

x86

File_servercommon.dll

3.5.6907.236

743,264

07-Sep-2011

01:55

x86

File_servercommon.ws.dll

3.5.6907.236

743,264

07-Sep-2011

01:55

x86

File_serverconfigtool.exe

3.5.6907.236

1,079,144

07-Sep-2011

01:55

x86

File_warsawtransport.dll

3.5.6907.206

337,768

07-Sep-2011

01:55

x86


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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