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This article describes the issues that are fixed in Update Rollup 12 for Microsoft System Center 2012 R2 Data Protection Manager. It also contains the installation instructions for this update.

Note Existing Data Protection Manager to Windows Azure customers should upgrade to the latest agent (version 2.0.9062.0 or a later version). If the latest agent is not installed, online backups may fail, and no Data Protection Manager to Windows Azure operation will work.

Announcing enhanced security for backups

This update includes the following improvements to security features of Azure Backup. These improvements provide increased resilience and recoverability from adversarial attacks on your important business data.

Retention of deleted backup data

Azure Backup can now be configured to keep, for 14 days from the day of deletion, any backup data that is deleted because of adversarial attacks. This makes it easier to recovery our data after an attack.

Minimum retention range

Minimum retention range checks help to make sure that more than one recovery point is available after an attack.

Azure Portal-based authentication

Azure Backup can now be configured to request Azure Portal-based authentication for important operations that affect backup and recovery of your organization’s data.

Security alerts and notifications

You can set Azure Backup to receive security alerts and notifications when you run important operations that affect your data-protection plan. This enables you to keep a close watch on intrusive operations that are made by unauthorized personnel.

Note To access these features, make sure that your computer or server is registered to an Azure Recovery Services vault.

Issues that are fixed in this update rollup

  • DPM-A recoveries fail with error ID 3111 because of issues in the file catalog.

  • DPM Client icon is displayed as a red "X" in the notification area on Clients that have the Anniversary update installed.

  • DPM Client crashes when the Client is upgraded to Windows 10 Anniversary Update.

  • Agent backups fail on 32-bit servers after Update Rollup 11 is installed.

  • DPM crashes when you try to enable VMware protection to a vCenter server that was already being protected by DPM.

  • DPM is unable to backup VMs with characters in other languages in the VMWare VM name.

  • Azure backups and restores fail when the data source contains files such as thumbs.db.

  • DPM Server crashes while recovering from online backups with a long file-path.

  • Auto-protection of SQL Server databases is enabled for backups to Azure in addition to disk backups.

How to obtain and install Update Rollup 12 for System Center 2012 R2 Data Protection Manager

Download information

Update packages for Data Protection Manager are available from Microsoft Update or by manual download.

Microsoft Update

To obtain and install an update package from Microsoft Update, follow these steps on a computer that has a Data Protection Manager component installed:

  1. Click Start, and then click Control Panel.

  2. In Control Panel, double-click Windows Update.

  3. In the Windows Update window, click Check Online for updates from Microsoft Update.

  4. Click Important updates are available.

  5. Select the update rollup package, and then click OK.

  6. Click Install updates.

Manual download of the update packages

Go to the following website to manually download the update packages from the Microsoft Update Catalog:

Download icon Download the Data Protection Manager update package now

Installation instructions

To install this update for Data Protection Manager, follow these steps:

  1. Before you install this update, make a backup of the Data Protection Manager database.

  2. Install this rollup package on the server that is running System Center 2012 R2 Data Protection Manager. To do this, run Microsoft Update on the server.

  3. In the Data Protection Manager Administrator Console, update the protection agents. To do this, use one of the following methods.

    Method 1: Update the protection agents from the Data Protection Manager Administrator Console

    1. Open the Data Protection Manager Administrator Console.

    2. Click the Management tab, and then click the Agents tab.

    3. In the Protected Computer list, select a computer, and then click Update on the Action pane.

    4. Click Yes, and then click Update Agents.

    Method 2: Update the protection agents on the protected servers

    1. Obtain the update protection agent package from the following directory on the System Center 2012 R2 Data Protection Manager server:


      The installation packages are as follows:

      • For x86-based updates: i386\1033\DPMProtectionAgent_KB3209592.msp

      • For x64-based updates: amd64\1033\DPMProtectionAgent_KB3209592_AMD64.msp

    2. Run the appropriate DPMProtectionAgent.msp package on each protected server, depending on the architecture of the agent.

    3. Open the Data Protection Manager Administrator Console on the System Center 2012 R2 Data Protection Manager server.

    4. Click the Management tab, and then click the Agents tab. Select the protected server, update the information, and then verify that the agent version number is 4.2.1589.0.

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