Introduction

This article describes the issues that are fixed in Update Rollup 8 (UR8) for Microsoft System Center 2012 R2 Service Manager. It also contains the installation instructions for Update Rollup 8 for System Center 2012 R2 Service Manager.

New HTML Self Service Portal

This update rollup contains the new Self Service Portal for Service Manager 2012 R2. Highlights of the new Self Service Portal include the following:

  • Updated modern UI with easier navigation

  • Multi-browser support

  • Announcements back in portal

  • Rich browser for help articles

  • Server caching to reduce database calls and to improve portal performance

  • Rich customization

To learn more about the new Self Service Portal, see the What's New in System Center 2012 R2 Service Manager topic in Microsoft TechNet.

How to obtain and install Update Rollup 8 for System Center 2012 R2 Service Manager

Download information

Update packages for Service Manager are available from the Microsoft Download Center. 

Microsoft Download Center

Go to the following website to manually download the update packages from the Microsoft Download Center:

Download Download the Service Manager update package now.

Installation instructions

To install this update, see the Deploy the new self-service portal topic on the Microsoft TechNet website. 

File Name

Size (Bytes)

Version Number

Global.asax

115

Global.asax.cs

1305

Packages.config

1821

Web.config

7340

Web_old.config

7361

SelfServicePortalResources.cs.resx

18425

SelfServicePortalResources.da.resx

18081

SelfServicePortalResources.de.resx

18395

SelfServicePortalResources.el.resx

20480

SelfServicePortalResources.en.resx

16974

SelfServicePortalResources.es.resx

18374

SelfServicePortalResources.fi.resx

18228

SelfServicePortalResources.fr.resx

18331

SelfServicePortalResources.hu.resx

18449

SelfServicePortalResources.it.resx

18394

SelfServicePortalResources.ja.resx

18612

SelfServicePortalResources.ko.resx

18241

SelfServicePortalResources.nl.resx

18186

SelfServicePortalResources.no.resx

18044

SelfServicePortalResources.pl.resx

18469

SelfServicePortalResources.pt-BR.resx

18396

SelfServicePortalResources.pt.resx

18218

SelfServicePortalResources.resx

17848

SelfServicePortalResources.ru.resx

19927

SelfServicePortalResources.sv.resx

18082

SelfServicePortalResources.tr.resx

18303

SelfServicePortalResources.zh-CHS.resx

17756

SelfServicePortalResources.zh-CHT.resx

17866

SelfServicePortalResources.zh-HK.resx

17866

DevExpress.Data.v12.1.dll

2953816

12.1.7.0

DevExpress.Office.v12.1.Core.dll

157784

12.1.7.0

DevExpress.Printing.v12.1.Core.dll

2129496

12.1.7.0

DevExpress.RichEdit.v12.1.Core.dll

5156440

12.1.7.0

DevExpress.XtraRichEdit.v12.1.dll

1633368

12.1.7.0

Microsoft.EnterpriseManagement.Core.dll

4078280

7.5.3079.0

Microsoft.EnterpriseManagement.NewSMPortal.SDKTransformer.dll

63176

7.5.3079.507

Microsoft.EnterpriseManagement.NewSMPortal.SMPortalHelper.dll

106184

7.5.3079.507

Microsoft.Web.Infrastructure.dll

45416

1.0.20105.407

SelfServicePortalWebApp.dll

60616

7.5.3079.507

System.Web.Mvc.dll

505504

4.0.40804.0

System.Web.Optimization.dll

54912

1.0.0.0

System.Web.Razor.dll

266944

2.0.20715.0

System.Web.Routing.dll

22136

4.0.30319.18402

System.Web.WebPages.Deployment.dll

41152

2.0.20710.0

System.Web.WebPages.dll

204480

2.0.20710.0

System.Web.WebPages.Razor.dll

39616

2.0.20710.0

Site.css

1024

bootstrap.css

127397

dataTables.fixedHeader.css

97

demo.css

2296

jquery-ui.css

35348

jquery.dataTables.min.css

16961

magnific-popup.css

9966

main.css

42771

normalize.css

1825

starRating.css

1242

style.css

59811

swipebox.css

4103

FULLMDL2.1.39.eot

339074

FULLMDL2.1.39.woff

165660

company_logo.png

253

loading.gif

17617

MSFT_logo.png

7213

star-off.svg

804

star-on.png

27919

dataTables.fixedHeader.min.js

24328

download.js

15930

easing.js

18924

header.js

16248

index.js

17997

jquery-ui.js

482334

jquery-ui.min.js

252165

jquery.dataTables.min.js

114506

jquery.js

268768

jquery.min.js

108117

jquery.mixitup.min.js

25771

jquery.swipebox.min.js

18943

makeform.js

12316

modernizr.custom.js

20741

move-top.js

13068

nivo-lightbox.min.js

18513

seeall.js

11922

sidenavigator.js

13638

telemetry.js

12706

toss-notifs.js

12836

jquery-1.8.2-vsdoc.js

281825

jquery-1.8.2.js

279414

jquery-1.8.2.min.js

106225

jquery-ui-1.8.24.js

378375

jquery-ui-1.8.24.min.js

213444

jquery.unobtrusive-ajax.min.js

15302

jquery.validate-vsdoc.js

56594

jquery.validate.js

51658

jquery.validate.min.js

34020

jquery.validate.unobtrusive.js

28794

jquery.validate.unobtrusive.min.js

17275

knockout-2.2.0.debug.js

190376

knockout-2.2.0.js

53400

modernizr-2.6.2.js

61882

query.unobtrusive-ajax.js

18166

_references.js

12024

Web.Config

2925

_ViewStart.cshtml

55

Announcements.cshtml

2412

DetailsPopUp.cshtml

2563

GenericSearch.cshtml

10533

Index.cshtml

993

MakeForm.cshtml

17414

Offerings.cshtml

4706

Query.cshtml

2565

ServiceRequestDetails.cshtml

10439

Article.cshtml

14042

Index.cshtml

9666

ActivityDetails.cshtml

16850

Index.cshtml

14216

Index.cshtml

14811

RequestDetails.cshtml

8115

Error.cshtml

304

Sidebar.cshtml

4257

_Layout.cshtml

11299

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