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This article describes a hotfix that enables you to replace the Microsoft Remote Desktop Protocol (RDP) shell with a custom shell in Windows 8.1 or Windows Server 2012 R2. A RDP session checks if it is a custom shell when it starts.The issue is resolved in a hotfix that is described in this article and has a prerequisite.

How to obtain this update or hotfix

To resolve this issue, we have released hotfixes for Windows 8.1 or Windows Server 2012 R2,  and we have released updates Windows 8.1 or Windows Server 2012 R2.

The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

Update for Windows 8.1 or Windows Server 2012 R2

The following update rollup is available.

For Windows 8.1 or Windows Server 2012 R2

Get update rollup 2984006

Hotfix for Windows 8.1 or Windows Server 2012 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install the update 2919355 on Windows 8.1 or Windows Server 2012 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notesImportant Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.760 0.16xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

    6.3.760 0.17xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Rdpinit.exe

6.3.9600.17211

248,832

14-Jun-2014

06:30

x86

Rdpinit.mof

Not applicable

1,197

18-Jun-2013

12:27

Not applicable

Rdpshell.exe

6.3.9600.17211

290,816

14-Jun-2014

06:15

x86

Rdpshell.mof

Not applicable

1,200

18-Jun-2013

12:27

Not applicable

Terminalservices-remoteapplications-clientsku-ppdlic.xrm-ms

Not applicable

2,959

14-Jun-2014

10:36

Not applicable

Tserrredir.dll

6.3.9600.16384

11,264

22-Aug-2013

03:59

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Rdpinit.exe

6.3.9600.17211

258,048

14-Jun-2014

07:09

x64

Rdpinit.mof

Not applicable

1,197

18-Jun-2013

14:57

Not applicable

Rdpshell.exe

6.3.9600.17211

329,216

14-Jun-2014

06:50

x64

Rdpshell.mof

Not applicable

1,200

18-Jun-2013

14:57

Not applicable

Tserrredir.dll

6.3.9600.16384

13,312

22-Aug-2013

11:26

x64

Rdpinit.exe

6.3.9600.17211

258,048

14-Jun-2014

07:09

x64

Rdpinit.mof

Not applicable

1,197

18-Jun-2013

14:57

Not applicable

Rdpshell.exe

6.3.9600.17211

329,216

14-Jun-2014

06:50

x64

Rdpshell.mof

Not applicable

1,200

18-Jun-2013

14:57

Not applicable

Terminalservices-remoteapplications-clientsku-ppdlic.xrm-ms

Not applicable

2,959

14-Jun-2014

11:54

Not applicable

Tserrredir.dll

6.3.9600.16384

13,312

22-Aug-2013

11:26

x64

Rdpinit.exe

6.3.9600.17211

248,832

14-Jun-2014

06:30

x86

Rdpinit.mof

Not applicable

1,197

18-Jun-2013

12:27

Not applicable

Rdpshell.exe

6.3.9600.17211

290,816

14-Jun-2014

06:15

x86

Rdpshell.mof

Not applicable

1,200

18-Jun-2013

12:27

Not applicable

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_89ca0feafc237385208fbc84e31643cd_31bf3856ad364e35_6.3.9600.17211_none_85f4f97f7bcc6773.manifest

File version

Not applicable

File size

733

Date (UTC)

14-Jun-2014

Time (UTC)

19:56

Platform

Not applicable

File name

X86_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.3.9600.17211_none_b3c37ac861873505.manifest

File version

Not applicable

File size

10,848

Date (UTC)

14-Jun-2014

Time (UTC)

19:56

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_6cee399091c5cab3afe09799af02bd5c_31bf3856ad364e35_6.3.9600.17211_none_7b4e7f0b9f0d3be9.manifest

File version

Not applicable

File size

727

Date (UTC)

14-Jun-2014

Time (UTC)

19:55

Platform

Not applicable

File name

Amd64_d56a7d3b73c7adb657b25d8dc3eebd15_31bf3856ad364e35_6.3.9600.17211_none_8a7100c0bcab5643.manifest

File version

Not applicable

File size

737

Date (UTC)

14-Jun-2014

Time (UTC)

19:55

Platform

Not applicable

File name

Amd64_dea47c7b1615f9ea6eb0d44288f7fe4f_31bf3856ad364e35_6.3.9600.17211_none_d352f97b8e8e8367.manifest

File version

Not applicable

File size

727

Date (UTC)

14-Jun-2014

Time (UTC)

19:55

Platform

Not applicable

File name

Amd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.3.9600.17211_none_33172ffd7022a4d6.manifest

File version

Not applicable

File size

9,448

Date (UTC)

14-Jun-2014

Time (UTC)

19:55

Platform

Not applicable

File name

Amd64_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.3.9600.17211_none_0fe2164c19e4a63b.manifest

File version

Not applicable

File size

10,854

Date (UTC)

14-Jun-2014

Time (UTC)

19:55

Platform

Not applicable

File name

Wow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.3.9600.17211_none_3d6bda4fa48366d1.manifest

File version

Not applicable

File size

6,679

Date (UTC)

14-Jun-2014

Time (UTC)

10:57

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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