Related topics
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Search in the Chats list

From the Chats list, you can search for chats, people, and messages, including Actions, attachments, and texts.

To search in the Chats list:

  1. In the upper right corner of the Chats list, tap Search .

  2. Type the search term.

  3. Matches are grouped together under the All tab and separately under the Chats, People, and Messages tabs, respectively.

  4. You can also find actions by searching for their name, such as survey or poll.

Screenshot of the Search page in Kaizala

Search in conversations

You can also use search within a chat for specific keywords.

To search in a conversation:

  1. In the upper right corner of a chat, tap Search .

  2. Type the search term.

  3. A count of all matches found is listed with most recent message highlighted.

  4. Use the up and down arrows to move between the matches found.

Reply to messages

Kaizala help center

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!