Symptoms

On a computer that is running Windows 8 or Windows RT, you may experience the following issues. 

Note You cannot upgrade to Windows 8.1 Enterprise or volume-licensed installations of Windows 8.1 from the Windows Store. For more information about upgrading to Windows 8.1, click the following article number to view the article in the Microsoft Knowledge Base:

2871389 Update is available that prepares Windows 8 and Windows RT-based computers for the update to Windows 8.1 and Windows 8.1 RT

Issue 1

In the Windows Store, you try to upgrade from Windows 8 to Windows 8.1 or from Windows RT to Windows RT 8.1. However, you cannot find a way to perform the upgrade.

Note A spotlight advertisement for upgrading should be displayed on the home page of the Windows Store.

Issue 2

After you click the Windows 8.1 or Windows RT 8.1 upgrade notification, the Windows Store is opened automatically. However, a few seconds later, the home page of the Windows Store is displayed without the update spotlight.

Note If you wait for 15 minutes or longer and then browse away from and back to the home page of Windows Store, you may see the spotlight advertisement for the upgrade.

Resolution

Update information

How to obtain this update

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows 8

Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 8 or Windows RT.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.




The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.




Windows RT and Windows 8 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows RT and Windows 8

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT and Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT

File name

File version

File size

Date

Time

Platform

Resources.pri

Not applicable

8,544

02-Nov-2012

02:21

Not applicable

Windows store.lnk

Not applicable

2,028

02-Nov-2012

00:22

Not applicable

Winstore.ui.winmd

Not applicable

14,336

02-Jul-2013

23:43

Not applicable

Winstoreui-ppdlic.xrm-ms

Not applicable

2,885

07-Dec-2013

05:22

Not applicable

Winstoreui.dll

6.2.9200.16774

670,208

07-Dec-2013

04:25

Not applicable

Windows.applicationmodel.store.dll

6.2.9200.16774

142,336

07-Dec-2013

04:25

Not applicable

Windows.applicationmodel.store.testingframework.dll

6.2.9200.16774

130,560

07-Dec-2013

04:25

Not applicable

Wsshared.dll

6.2.9200.16774

564,736

07-Dec-2013

04:25

Not applicable

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Resources.pri

Not applicable

8,544

02-Nov-2012

02:29

Not applicable

Windows store.lnk

Not applicable

2,028

02-Nov-2012

00:25

Not applicable

Winstore.ui.winmd

Not applicable

14,336

02-Jul-2013

23:45

Not applicable

Winstoreui-ppdlic.xrm-ms

Not applicable

2,885

08-Dec-2013

03:51

Not applicable

Winstoreui.dll

6.2.9200.16774

669,184

07-Dec-2013

05:15

x86

Windows.applicationmodel.store.dll

6.2.9200.16686

143,872

15-Aug-2013

22:43

x86

Windows.applicationmodel.store.testingframework.dll

6.2.9200.16774

124,928

07-Dec-2013

05:15

x86

Wsshared.dll

6.2.9200.16774

562,688

07-Dec-2013

05:15

x86

For all supported x64-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Resources.pri

Not applicable

8,544

02-Nov-2012

02:30

Not applicable

Windows store.lnk

Not applicable

2,028

02-Nov-2012

00:24

Not applicable

Winstore.ui.winmd

Not applicable

14,336

02-Jul-2013

23:44

Not applicable

Winstoreui-ppdlic.xrm-ms

Not applicable

2,885

08-Dec-2013

02:49

Not applicable

Winstoreui.dll

6.2.9200.16774

818,176

07-Dec-2013

06:37

x64

Windows.applicationmodel.store.dll

6.2.9200.16693

198,656

16-Aug-2013

05:21

x64

Windows.applicationmodel.store.testingframework.dll

6.2.9200.16774

163,840

07-Dec-2013

06:37

x64

Wsshared.dll

6.2.9200.16774

688,640

07-Dec-2013

06:37

x64

Windows.applicationmodel.store.dll

6.2.9200.16686

143,872

15-Aug-2013

22:43

x86

Windows.applicationmodel.store.testingframework.dll

6.2.9200.16774

124,928

07-Dec-2013

05:15

x86

Wsshared.dll

6.2.9200.16774

562,688

07-Dec-2013

05:15

x86



For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows RT and Windows 8

Additional files for Windows RT

File property

Value

File name

Arm_3444b2afc27b50a99d8149b0092054a8_31bf3856ad364e35_6.2.9200.16774_none_7bcee914a5aab2e0.manifest

File version

Not applicable

File size

703

Date (UTC)

08-Dec-2013

Time (UTC)

13:25

File name

Arm_3a1dbaa786db6d783610260c56912420_31bf3856ad364e35_6.2.9200.16774_none_a1aaf53331191500.manifest

File version

Not applicable

File size

701

Date (UTC)

08-Dec-2013

Time (UTC)

13:25

File name

Arm_microsoft-windows-store-client-ui_31bf3856ad364e35_6.2.9200.16774_none_b51557e034d71f06.manifest

File version

Not applicable

File size

64,146

Date (UTC)

08-Dec-2013

Time (UTC)

13:25

File name

Arm_microsoft-windows-store-runtime_31bf3856ad364e35_6.2.9200.16774_none_ed9cdc1410b90d38.manifest

File version

Not applicable

File size

30,809

Date (UTC)

07-Dec-2013

Time (UTC)

14:38

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_8fd33d6666c10b333a56ccdbe340e80c_31bf3856ad364e35_6.2.9200.16774_none_11f7e62890a1b25a.manifest

File version

Not applicable

File size

701

Date (UTC)

08-Dec-2013

Time (UTC)

13:25

File name

X86_ee3693893c1ef830616855dfc365a614_31bf3856ad364e35_6.2.9200.16774_none_013a850092aa5438.manifest

File version

Not applicable

File size

703

Date (UTC)

08-Dec-2013

Time (UTC)

13:25

File name

X86_microsoft-windows-store-client-ui_31bf3856ad364e35_6.2.9200.16774_none_b512e58834da0040.manifest

File version

Not applicable

File size

64,146

Date (UTC)

08-Dec-2013

Time (UTC)

13:25

File name

X86_microsoft-windows-store-runtime_31bf3856ad364e35_6.2.9200.16774_none_ed9a69bc10bbee72.manifest

File version

Not applicable

File size

30,812

Date (UTC)

08-Dec-2013

Time (UTC)

13:25



Additional files for all supported x64-based versions of Windows 8

File property

Value

File name

Amd64_354161dbbf6c64f41db3dd5529743f6a_31bf3856ad364e35_6.2.9200.16774_none_c1216e00eec57e00.manifest

File version

Not applicable

File size

707

Date (UTC)

08-Dec-2013

Time (UTC)

13:28

File name

Amd64_fc872e7808774a61256d7c1e1c4b0e59_31bf3856ad364e35_6.2.9200.16774_none_bd52256daa13f0bd.manifest

File version

Not applicable

File size

1,050

Date (UTC)

08-Dec-2013

Time (UTC)

13:28

File name

Amd64_microsoft-windows-store-client-ui_31bf3856ad364e35_6.2.9200.16774_none_1131810bed377176.manifest

File version

Not applicable

File size

64,154

Date (UTC)

08-Dec-2013

Time (UTC)

13:28

File name

Amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.2.9200.16774_none_49b9053fc9195fa8.manifest

File version

Not applicable

File size

30,816

Date (UTC)

08-Dec-2013

Time (UTC)

13:28

File name

X86_microsoft-windows-store-runtime_31bf3856ad364e35_6.2.9200.16774_none_ed9a69bc10bbee72.manifest

File version

Not applicable

File size

30,812

Date (UTC)

08-Dec-2013

Time (UTC)

13:28




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